• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,335
Neutral
95
Negative
324

Instant Feedback

28,675 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user deyviv
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Delivery guy was cool. He knew what he was doing! And my Camaros hood came with no scratches or dents it's all clean!

Reason I chose this business:

Good prices and quality

Thumbnail of user omarv70
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

Very nice experience, delivered on the exact time and day it was promised and fits perfectly on my car. Couldn't be more satisfied

Reason I chose this business:

Bc the dealership was tweaking and wanted to charge me 400 for a SINGLE hood vent

Thumbnail of user matthewa839
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Shipping was really fast, very much appreciated. I'm really excited and happy with the service you guys did for me. Thank you so much.

Thumbnail of user stephenb935
3 reviews
0 helpful votes
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January 12th, 2023
Verified purchase

Good selection of products for challengers. After ordering, they continually communicated status of order.

Reason I chose this business:

Good selection of products and prices are competitive.

Thumbnail of user neilj130
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

Outstanding! From initial order to timely updates to final deliver,, everything went extremely well.

Thumbnail of user elianb5
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Great experience and easy to find everything. I will for sure comeback and buy more things for my 2003 v6 mustang. Things came in on time and perfect

Reason I chose this business:

It’s the best

Thumbnail of user non951
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

I never received an email order confirmation or anything after my order. Was unsure if it went through or what was going on until the order showed up

Thumbnail of user paulg2607
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Return policy and customer service was excellent. Unfortunately part was delivered with missing parts

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
I have left you a voicemail.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user leonb294
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Quick and easy to order and the person was professional and well informed.

Thumbnail of user duaneg84
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Brad was more than willing to help me with my purchase, even went above and beyond to look for an option for me. Great experience, Thank you Brad

Thumbnail of user arield209
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

I ordered tail lights, rotors and brakes and I had them at my house in less than a week. Ordering is easy and the website is very professional!

Reason I chose this business:

My brother recommended I buy all of parts from AmericanMuscle and I definitely will!

Thumbnail of user michaelj3307
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Wonderful. Found what I needed on the first search. The price, shipping and delivery was excellent. Got the part the same week as ordered.

Reason I chose this business:

Price and availability

Thumbnail of user brads971
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Purchased parts for my 2013 GT and 2006 Saleen. I love not having to worry about the fit and a 'cheap look'. All the parts are factory perfect.

Reason I chose this business:

Ease of finding exactly what I want along with customer photos showing exactly what I’m getting.

Thumbnail of user francisd226
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Exactly what I needed to get my 2001 up to modern times. Lights look great and give a whole new appearance to my Stang.

Reason I chose this business:

Because they care about the customer and have pride in the true American Muscles car.

Thumbnail of user pedrol220
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Just place the order, once l receive and update of the order them I can tell about the experience

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for placing an order with us!
Feel free to come back and leave a review after you receive your SRT Style Rear Bumper Dual Exhaust Diffuser.
Thank you.

Amy
EXT 1257

Thumbnail of user tylerl407
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Makes the overall car look so much better, however it did come with 1 or two scratches on the arena so I just spray painted it black aagian.

Thumbnail of user derekv97
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Barton short throw shifter and skip shift eliminator for my challenger. Easy install and drastic change from factory shifter

Thumbnail of user jessew545
1 review
0 helpful votes
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October 31st, 2023
Verified purchase
• Updated review

I placed my order needing my part Friday, as promised. I didn't receive my part until the following Monday. Not very happy!

Reason I chose this business:

Had ordered in the past with good service.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I tried to reach out to you with a phone call
To discuss your experience.
If you have any questions-
Please let me know.

Amy
EXT 1257

Great products and love the installation videos
December 19th, 2022
Verified site experience
• Previous review

Great products and love the installation videos. It lets you know what you are getting and visually let's you see the outcome of your upgrade.

Reason I chose this business:

Great experience in the past for various Mustang projects we have had.

Thumbnail of user jaimea201
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

The overall experience was simple from matching car to parts, to ordering and shipping. The installation for my spoiler was so easy. Thank you

Thumbnail of user pettyf1
3 reviews
0 helpful votes
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January 12th, 2023
Verified purchase

Very easy to navigate shopping and paying I saw some of the products on line, I liked them and wanted to try you out.

Reason I chose this business:

You have some interesting products, had to try you out.

Thumbnail of user danielm3962
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

They look awesome came in, in only two days and it looks amazing can't wait tj put iron and here what it sounds like.

Reason I chose this business:

Easy and i can shop for my car on here and i can get everything i need from one place

Thumbnail of user rileyn52
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

My order arrived 4 days earlier than expected. Super fast shipping great company

Thumbnail of user hectorl172
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

New front bumper was left on my front porch, box ripped halfway, pieces of the box missing. I hope there is no parts missing

Reason I chose this business:

Gt350 Bumper looks like a good product

Thumbnail of user warrenc221
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

I received a blackout grill for my b-day from my wife. Installation was a breeze and it looks great on my 2013 Mustang GT

Reason I chose this business:

AM has a great selection of products made for my car which always keeps me looking for something new. I also find the tutorials very helpful

Thumbnail of user devonteh6
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Great everything was sent in a timely manner the box was a little beat up but the products were fine

Reason I chose this business:

I’ve heard a lot of good things about you guys over the years!

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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