• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,337
Neutral
95
Negative
324

Instant Feedback

28,672 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user haly9
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Too bad I had to go to a competitor web site to find out how to wire it. Next time I will buy it from them

Reason I chose this business:

Had item at fair price

Thumbnail of user craigb1021
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Excellent, I found what I needed. Although my purchase always seems to be more than I would like to spend.

Reason I chose this business:

I can’t find the parts I need anywhere else. 2009 Challenger parts are scarce and expensive.

Thumbnail of user brycens2
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

I was at work and it was there when i got home I didn't even have to deal with driver so it was great

Reason I chose this business:

First on browser

Thumbnail of user carlosg1009
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

The product arrived according to the purchase made. I am very satisfied with the delivery time and even more with the quality of the wrapping.

Reason I chose this business:

It is a company to my American and it has the products I need for my car.

Thumbnail of user craigs1329
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

I have been looking for quite a while. Finally decided to order to see if the shipping and delivery matches up to the promise! We'll have to see.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Please come back and leave a review after you have received your order.
If you have any questions, please let me know.
I would be happy to speak with you about it.

Amy
EXT 1257

Thumbnail of user williamj1808
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Had no idea how to install, took them to a garage and they had them wired and installed in about and hour love my new headlights!

Thumbnail of user justinp164
2 reviews
0 helpful votes
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June 11th, 2022
Verified purchase

Decent product, yet another product from AM arriving in a box that appeared to be recycled from a city landfill.

Thumbnail of user stepheno726
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

I ordered some headers at about 11:00 am, got a shipping notification about 2:30. Awesome service. Great parts and got a great deal.

Thumbnail of user terrys1793
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Super fast shipping, excellent sellers, would definitely buy from here again! Everything you need in one place

Reason I chose this business:

Heard about it

Thumbnail of user flynnm7
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

My experience was great I was able to find what I wanted easily and checking out was fast. There's nothing I would change!

Thumbnail of user donnies145
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

The sales rep explained the item, helped me get the price advertised in the magazine, even though the magazine was a few months old. He was great

Thumbnail of user larryl1021
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Was everything i wanted thank you. My best friend has a 14 mustang premium. I love it. I just got a 12 premium

Thumbnail of user michaelb8524
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Well done American Muscle. Found you on You Tube. Ordering was easy. Delivery was prompt. Wish there was some coupon of some sort.

Thumbnail of user andym831
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Have purchased several items from American muscle. All items were as claimed and worked as intended.

Reason I chose this business:

Mustang = American Muscle. If the shoe fits.

Thumbnail of user matthewl1413
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

The order shipped a day late and the writing on the knob was upside down when screwed on all the way.

Reason I chose this business:

Ive had good experiences in the past.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
I tried to reach out to you via phone.
If you would like to discuss your experience-
I would be happy to speak with you about it.

Amy
EXT 1257

Thumbnail of user diegoa45
2 reviews
0 helpful votes
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August 13th, 2023
Verified purchase

Packaging was very minimum. Box was damaged, not sure if I was missing anything. Product was as good as I expected it to be

Reason I chose this business:

Can't give all my money to Amazon/Walmart...decided it was time for a change, was not disappointed

Thumbnail of user robertc5507
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Good I'm new It's not a good idea good idea to make people are answer with the 50 character nonsense because that's silly

Thumbnail of user milesv14
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

I ordered black racing stripes and got white ones. I also ordered a blue spoiler and got a black spoiler

Reason I chose this business:

I have used this website before and loved it

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
If you have any questions or if you would like
Assistance with your items-
Please reach out to our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user michaelb10883
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

Great shopping experience with American muscle n great expertise on the parts they are selling n honest thanks American muscle.

Reason I chose this business:

They offer the best service n parts

Thumbnail of user danielk1652
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

The intake you order and purchase is different from the one that shows up! Advertise the one that is being purchased instead of misleading customers.

Thumbnail of user jeffa1046
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Added the 87 tune to my 2007 GT and can definitely see a huge difference. Can't wait to see what the 93 tune can do!

Reason I chose this business:

Great company with great instructional videos!

Thumbnail of user joshuao271
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Super fast delivery and easy process. Pricing is reasonable and quality is great, super well packed and nothing to complain about

Reason I chose this business:

Only place I shop for certain mustang parts

Thumbnail of user thomash3163
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Very good easy and at a good price in short.
Really good looking wheels and the price was better than other places.

Reason I chose this business:

Good price and selection.

Thumbnail of user devonp82
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

It was a very easy and quick transaction, very smooth. I wished all transactions on line could be this quick and easy.

Thumbnail of user kayceas
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

I had paid for shipping to get my parts on time to have my car ready for a race. My parts where not delivered in time l! There for I missed the race!

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
I see you reached out to our customer service.
If you need any further assistance or have any questions-
Please let us know.

Amy
EXT 1257

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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