• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
95
Negative
324

Instant Feedback

28,667 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user tyreec15
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Overall great product but i has a slight problem getting the fuel hose over as it was an extremely tight fit.

Reason I chose this business:

The only right place to get aftermarket parts for american muscle cars

Thumbnail of user donn195
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

My order contained some parts that I needed asap... they got to me perfectly on time. Everything worked great thanks AM

Reason I chose this business:

I've ordered from u in the past and everything was exactly as described. I really like the description portion down at bottom of page also the cross reference to the actual Ford Part number and you tell the fitment. Makes ordering alot easier

Thumbnail of user jonathanh1197
2 reviews
0 helpful votes
  • Send Message
February 25th, 2023
Verified purchase

Right on time, very satisfied would definitely consider ordering a lot more times and then looking forward to.

Reason I chose this business:

Friends said good words

Thumbnail of user jonathanh1197
2 reviews
0 helpful votes
  • Send Message
February 25th, 2023
Verified purchase

Right on time, very satisfied would definitely consider ordering a lot more times and then looking forward to.

Reason I chose this business:

Friends said good words

Thumbnail of user natej54
1 review
0 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

I have only ordered online but evertime I have it has been smooth. To me that counts as great customer service.

Thumbnail of user johnm11670
1 review
0 helpful votes
  • Send Message
February 25th, 2023
Verified purchase

Ordered a new Roush CAI for my 2007 GT. Looks cool under the hood. Have Roush catback mufflers too. Sound is great.

Reason I chose this business:

Always buy from AM. Great selection and prices

Thumbnail of user geoffreyc121
1 review
0 helpful votes
  • Send Message
August 21st, 2022
Verified purchase

Not pleased that I couldn't use affirm on the open box option of what I purchased, otherwise. I have o complaints

Reason I chose this business:

The only people I'll buy my mustang parts from

Thumbnail of user jimmyw297
1 review
0 helpful votes
  • Send Message
January 28th, 2023
Verified purchase

Ordered the powerstop rotors and pads and am very pleased, they look and work great. Definitely we'll be a returning customer

Thumbnail of user rudyt30
1 review
0 helpful votes
  • Send Message
September 9th, 2020

The parts never get on time, is. Like pretty much they dont care about the costumers im so mad about it

Thumbnail of user jalonb
1 review
0 helpful votes
  • Send Message
December 20th, 2022
Verified purchase

It was a very rainy afternoon I received the package and was almost as ecstatic as. 3 year old getting legos

Reason I chose this business:

Because I hear everything about American muscle on YouTube when I look up home mechanic videos

Thumbnail of user barneyb52
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Great product packaged nice and came quick will update as soon. As I get my tune and upload to the car

Reason I chose this business:

Best mustang parts and accessories around and best customer service hands down

Thumbnail of user alans1173
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

The email said that I had 2 coupons to use, but I couldn't find them. Other than that everything was ok.

Thumbnail of user tylerk327
2 reviews
0 helpful votes
  • Send Message
September 17th, 2022
Verified purchase

Great products for mustang owners and awesome service and shipment. I will always return here to purchase upgrades for my s550

Reason I chose this business:

Simply the best

Thumbnail of user jacobs1244
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Great experience i just wish yall (american muscle) would quit using fedex because they damage my package every time and i mean literally every time

Reason I chose this business:

Great place to buy parts plus yall are reliable

Thumbnail of user dustint73
2 reviews
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Ordered part for car. Seamless process for deciding to placing order. Part shipp quickly, arrived before ETA, and was in great shape when it arrived.

Thumbnail of user albertl143
1 review
1 helpful vote
  • Send Message
November 29th, 2020

I am VERY DISAPPOINTED with my purchase that I WAS NOT offered a tire warranty outside of the regular mfg warranty I called in and was told NO I will NOT do business with American Muscle again! SAD

Thumbnail of user abelo30
1 review
0 helpful votes
  • Send Message
September 21st, 2023
Verified purchase

I would like to receive a free trucker hat. I couldn't get a hold of anyone while ordering due to the area I was in bad service.

Thumbnail of user williamb6233
1 review
0 helpful votes
  • Send Message
January 27th, 2024
Verified purchase

Exactly what I wanted. Fits my 2009 Subaru wrx. Great look and. Just the right size.

Thumbnail of user sadayot
1 review
0 helpful votes
  • Send Message
April 2nd, 2023
Verified purchase

Was a gr8 experience the chat was very helpful and my order came super fast and was just what I needed will definitely recommend

Reason I chose this business:

Best place to buy pony parts

Thumbnail of user anthonyr1473
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

Jlt cold air intake for my 2010 Dodge Charger fits and work great you can hear the intake making great noise and more speed

Reason I chose this business:

Recommended by all my Mopar friends to buy great parts for great prices

Thumbnail of user lisak2399
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

Website says this is a OEM replacement for a Dodge Challenger SRT8 it's not. Radiator is 3/4" smaller than the original one. Returned.

Reason I chose this business:

Been a AM customer for many years.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I see you have reached out to our customer service.
If you have any questions, please let me know.
I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user garyj930
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Have order many items from AM. Alway quality merchandise, fairly priced and arrived prior to date promised.

Reason I chose this business:

Largest selection of Mustang Parts. Part quality has always been excellent.

Thumbnail of user michaelf3461
1 review
0 helpful votes
  • Send Message
May 1st, 2022
Verified purchase

Soon as my sct x4 came I plugged it in the computer and car, the screen just flashed and never came on, already contacted sct for help

Reason I chose this business:

The fact that they have an video on everything, I like that

Thumbnail of user stevenl1927
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Shipping came in 2 days. Install was 2 hours on jack stands. Remove the oem and put in new. Nothing beats the sound of the ATAK

Reason I chose this business:

It’s the only way to go.

Thumbnail of user santiagok14
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase
• Updated review

It was easy enough. I wish i wouldve known i needed a deep socket before in order to tighten the wheels and also there is a chip in the chrome.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I'm so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback!
I hope to hear from you soon.

Amy
Ext 257

Easy and helpful, especially since I don't know that...
June 27th, 2022
Verified site experience
• Previous review

Easy and helpful, especially since I don't know that much about cars lol.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?