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AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,667 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Catback system received had fitting issues. The tips had to be tack welded forcing me to take to a mechanic as I didn't have the tools
All you want for your Mustang. Great prices and customer service. I WILL always do business with AM!
I have spent WAY more than I should have on my car and American Muscle made it all possible. It was easy and great products.
Very popular among Mustang people.
It was a good experience, just the wrong lights for my car didn't fit with the wiring
Always a good experience
Hi
When I put my order in I was very pleased that it arrived so soon.
I will order again soon
Thank you
Nick
My order came fast and the products were great quality. Love the red caliper covers we received. Looks great on my Camaro.
The big variety of items for my vehicle.
Everything was great just wished you would have sent more of the 3m tape because they were a little tough to put on.
I ordered jack rails and I was sent a panard bar for the wrong year and I have ordered a lot of stuff for my 2017 gt
I am so sorry to hear that you recieved an incorrect item.
I see that you have contacted our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
Awesome I can't wait to get the parts I got on the dodge charger and then send you all pictures at Americanmuscle thank you so much!
Just was looking to spend some money on my dodge charger since I'm a recovering addict and never had much I finally am now able to things I've wanted to always do and car parts haha
You are at risk of becoming a victim of the disorganization that runs ramped through this company. Only you as a customer will experience this, as this is their normalcy. It will put you into a mode of irrefutable frustration. Parts shipped that are damaged. They blame it on UPS or FedEx etc. The problem is, is that it repeats itself over and over. The corrugation used to ship the parts in is inadequate. There are shipping and packaging guidelines in place that are engineered to vastly reduce and or eliminate damage to the objects within the packaging based on their size, weight and features. The owners of this company obviously do not have the budget to source either a packaging tech, engineer, or at the very least a consultant to get on board and screw their heads back on straight. The lines of communication are very week in many areas. This is apparent by the manner in which some of the sales associates conduct themselves. Based on my experience this company has settled into a level of comfort that instills the mantra, we have money to throw away, because that is what's happening. I do not have one bad thing to say about the parts, because it all starts with getting the parts to the customer without them being damaged. This was a lesson learned about being patient and being a good customer yet, due to the nature of what transpired I have become a patient and am checking into the nearest mental institution as it is impossible that a company is able to become so complacent as to allow the same issue to repeat itself over and over that I cannot seem to wrap my head around it. Or perhaps it is just my stupidity that I allowed myself to go through the fourth, fifth and sixth replacement until I said enough. I reached out to their supervisor team several times requesting to speak with a member of upper management. I never was provided the opportunity, and think the supervisory staff was covering. What is even funnier is this was my first time ordering from them. They say the first time is the best lol.
Found what I liked, ordered it, and within a few days had my stuff:)
What more can be said?
Good web page, with videos and pictures of modifications.
For the most part fair pricing.
Very helpful. I ordered a part I did not need, canceled right away and they still got the one I did need here on time.
They had what I needed in stock ready to ship at a competitive price.
I couldn't imagine another website to build my girl from. American Muscle has everything I need to build up my new edge and make her brand new again.
Always has been my go to!
Exhaust sounds absolutely incredible! Bought for my dad for his bday, he couldn't be happier! Thank you for making it so easy!
It’s simply the best
This is the 1st time I ordered from AmericanMuscle and it went great, would and will buy from again, thank u!
Saw the parts I needed listed after a Google search.
Found what I was looking for on the site, placed an order and it was received in a timely manner.
Directed by Google search
I think the quality is good but it's too expensive. The squeege that comes in the package is cheap and worthless.
Fast delivery, American muscle recomendable to anyone looking to buy parts and mods for your muscle car
When I open my package, I noticed the screws were all over the box. When I counted the hardware, I noticed I didn't have the full amount.
I am sorry to hear that.
If you are missing hardware, please reach out to our customer service so
We can assist you with this.
I have sent you an email as well.
We are happy to help.
Amy
EXT 1257
Placed an order, they canceled it, now I can't get my money back. That's BS, if you don't have it don't take my money.
Delivery was quick and the spoiler looks perfect, only issue I had was the screws that came with the spoiler weren't quite long enough
Good a always. Have been using you all for many years now.
Good service and prices
Fast Shipping, Great Product, Easy Installation.
I would definitely recommend this website to other mustang owners.
I didnt know know anything about this website till I was searching for parts and I saw the parts I wanted on here, I then ordered and I have so far loved this website.
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that you had issues with your exhaust.
If you would like to discuss your experience- please let me know.
I would be happy to help.
Amy
EXT 1257