• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
95
Negative
324

Instant Feedback

28,667 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user danielp2932
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Absolutely zero stars
Terrible policy
Return a $14 item for a $4 credit?
I'll throw it away first

Service
Returns
Thumbnail of user ashtong45
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

This place has several deals for what i want to put on my car. Also the shipping was very fast and i didnt have any issues i will be buying more stuff from here soon. Thanks for the great quality parts and service.

Thumbnail of user doylea22
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Paid for two day shipping and didn't come yet needed the car for tomorrow morning for a parade………………………………………………………

Thumbnail of user quentinm73
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I ordered the corsa intake and the shipping method was 1 day, it's the two day and still haven't gotten my package

Thumbnail of user camilov12
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Fast shipping got everything in a flash,one of the item was open box with some wear but managed to get it back in shape and I'm satisfied with the result

Thumbnail of user tamarad319
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I ordered MMD V-Series Side Scoop Inserts and only one came in the box. I was supposed to receive two inserts. This is ridiculous. Order # 1-*******

Thumbnail of user jeffw2062
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

In stock parts at a great price. Can't beat it. I install parts my self which makes getting parts delivered to my door very convenient.

Reason I chose this business:

I always choose AM!

Thumbnail of user jamess9807
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

Bought a wicker bill open box spoiler with light scuffs and scratches. When it come in it had broken mounting studs, completely gone, broken off. There was no mounting hardware at all.

Reason I chose this business:

It was a descent price for a barely used spoiler. I mean lightly beat up spoiler.

The best site for a camaro owner
June 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great products better prices.

Thumbnail of user johnv2613
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Delivery was only a day late but part was super easy to install and looks 100 times better than before

Thumbnail of user reid1
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Fast delivery coming from the US to Canada. I'm still waiting for my other orders hopefully next week

Thumbnail of user galeba1
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I haven't even received my product. I've received in like 100 emails way too much spam.

Thumbnail of user juang1429
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I had the labor day coupon and at the time of order it will not accepted.

Reason I chose this business:

Was looking for graphics for my 23 Challenger and you had what I wanted

Thumbnail of user pauld3370
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I ordered a carbon fiber hood and carbon fiber spoiler. Salesman gave me a discount for buying both. Not a big discount, but better than a kick in the teeth.

Thumbnail of user anthonym3634
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Was expecting it to be a little difficult but it was honestly really easy loved the after look on it.

Reason I chose this business:

Chose reliability

Thumbnail of user travish630
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Shipping was a nightmare. FedEx always lets me down. Third package in a row they've lost and I had to call to open a case. I would suggest American muscle to use ups

Reason I chose this business:

They have good quality parts

Thumbnail of user brianw3088
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I placed my order and it arrived a couple of days before it was scheduled to. Wheels are beautiful

Thumbnail of user richardf2678
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

The ordering process is flawed due to bad item linking within in the AM computer system. Most of the items ordered came in single deliveries. $2300.00 of Tires and Rims were dropped on the side of my house with zero notification. There was no ring of the doorbell. Delivery was unacceptable. Except for your rep Ms.Tammy, your tech people need customer service classes. One of your techs told me to get someone to help me with the computer. Trying to describe the linking error (Customer & Rep) while attempting to order both front and rear rims, fell on deaf ears. The return process is just as bad, as talking to the tire techs - i.e.I posted the pictures and received an error that the pictures are too small. I just want to stop the madness.

Reason I chose this business:

I read a positive review online. Clearly, this person was under the affect of something. After this debacle, I would never recommend anyone to use American Muscle. My Shelby Car Club has 30 Gt-500 owners.

Thumbnail of user josew317
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Really good experience! I installed in less than 1hr! It was a bit difficult at first but rafter the first one it fit just nice.

Thumbnail of user ltcrgh
1 review
0 helpful votes
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June 24th, 2024

I am a Bronze Star disabled veteran. I have been trying to make a purchase using my military discount but the verification is not showing even though I have received verification that I am a veteran. I was waiting for a product to go on sale and when I tried to purchase it while on sale my veterans discount did not show. By the time consumer service contacted me, the sale had ended. They tried to appease me with a small discount but said sorry about your luck for missing the sales price. My plan? I will contact every veteran organization I am a member of, to warn veterans about doing business with American Muscle.

Service
Value
Thumbnail of user mrbyrdl
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Came in fast and was packaged well also gave me a shop I could go to and

Reason I chose this business:

Love ordering from them

Thumbnail of user markeithh2
1 review
0 helpful votes
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September 8th, 2024
Verified purchase
• Updated review

Everything fits and all the parts was there shipment was fast an made it on time.

This is the best shopping experience
June 20th, 2022
Verified site experience
• Previous review
Thumbnail of user anitah358
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

I received the pa page but did not open it. These will be used when I go back to 20's

Reason I chose this business:

Have never been disappointed with any of my orders.

Thumbnail of user nathang621
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Good selection, good pricing. Very happy with product. I will definitely be shopping here in the future.

Reason I chose this business:

Product selection and pricing.

Thumbnail of user javiere83
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Very good product. Was complicated install i wished i t would've came with extra stuff

Reason I chose this business:

They’re reliable

Thumbnail of user erica1425
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Everything was sent in it's own box. Sock absorbers front and back were all shipped separately. My spring isolators front and back shipped in their own box. The only thing shipped together were front and back springs.

Reason I chose this business:

I can find parts easily

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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