• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,339
Neutral
95
Negative
324

Instant Feedback

28,664 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user nicholasc937
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

It was super east to look up and buy the parts I was looking for once I ordered I received the parts in about 4 days.

Reason I chose this business:

It was recommended to me by a friend and american muscle has quality and name brand parts.

Thumbnail of user vernonj68
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

The hole in the middle wouldn't go over the hub. I had to Dremel it out to fit. This took about two hours.

Reason I chose this business:

Price and availability

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
If you have any questions or need assistance-
Please let us know.

Amy
EXT 1257

Thumbnail of user zairh
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

The wheel fitment specialist was really helpful and descriptive on what everything was and really made Sure I got the fitment and look I wanted 10/10

Reason I chose this business:

Service and products

Thumbnail of user patricias4571
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

My experience was great! It was so easy to make my order, you have a Merry Christmas and HAPPY NEW YEAR! Patricia

Thumbnail of user johnm13642
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Ordering was easy and delivery was swift. I will most definitely use American Muscle again.

Reason I chose this business:

I own an '08 Mustang GT convertible and am looking to spiff it up some.

Thumbnail of user michaelf4977
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

I've had such a good experience buying parts from am that I only use am

Thumbnail of user oscarr378
2 reviews
0 helpful votes
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November 18th, 2023
Verified purchase

I'm satisfied, give them a shot,they didn't take
Long I had my part in a reasonable time frame.

Thumbnail of user jaym1375
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Stops on the dime and pretty simple to install! It also give the car a nicer look when cleaned up.

Thumbnail of user melissam3857
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Prices were very good and shipping was fast! Will definitely purchase from this company again.

Reason I chose this business:

Pricing and availability

Thumbnail of user markd3186
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

The Billit A/C knobs item #******* did not fit my 2007 Mustang. They were to big to fit. The tape couldn't reach the old knob.

Thumbnail of user davidf4386
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

2012 Dodge Charger rt AWD. The cr5517 does not fit the v8 awd models. Trying to return the exhaust now.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I see you have spoken with our customer service.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user juanm1126
2 reviews
0 helpful votes
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August 5th, 2023
Verified purchase

I ordered the 2018 Camaro ss 50th anniversary front grille with the leds and i cant be happier with the outcome!

Reason I chose this business:

Fast shipping and easy customer service

Thumbnail of user matth1141
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

Ordered a tuner and had in two days and tunes were made the same day it arrived. Very fast service.

Reason I chose this business:

Reputable site.

Thumbnail of user manuelf149
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

I had a couple of situations about my address. But tje guys at costumer service work far beyond to correct the issue

Thumbnail of user andrewb2471
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

I ordered a throttle body and in a few days it showed up at my door. What else is there to say?

Thumbnail of user jenie6
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Went on well and looks good overall. Wish I had know I would need a tool to put the sides down.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user karent2490
1 review
0 helpful votes
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January 9th, 2024
Verified purchase

Merchandise stated it would be shipped wanted two days never received it

Reason I chose this business:

Had the product which I wanted

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for reaching out.
I see that your item was delivered.
I tried to reach out to you via phone call.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user josea1811
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

2 days free shipping was advertised but it took several days to be delivered.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I see that you have spoken with our customer
Service and have been assisted.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user ricw22
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Kept getting emails saying item was in stock then when I try to purchase it would say out of stock

Thumbnail of user miriahb1
2 reviews
0 helpful votes
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January 15th, 2023
Verified purchase

I've been waiting for this part for a few years now. The sales rep I spoke to was very helpful.

Reason I chose this business:

They had the part I wanted.

Thumbnail of user edgarj50
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

It was very good and it came in quick on about 3 days made a noticeable difference to the car

Reason I chose this business:

It’s the best

Thumbnail of user raymondc741
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

I called today with a problem and they were quick to fix it and assist me right on the spot.

Thumbnail of user stevep1696
3 reviews
0 helpful votes
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December 29th, 2023
Verified purchase
• Updated review

Easy to install look nice if you can't afford to upgrade your brakes.

Reason I chose this business:

Always buy from American Muscle for super service.

Lots of Items easy to search
May 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Refer by others

Thumbnail of user kylem1065
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Items showed up fast which helped me get to repairing and back on the road in no time.

Thumbnail of user markh5026
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Fast shipping thanks
A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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