• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,339
Neutral
95
Negative
324

Instant Feedback

28,664 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user agustinl31
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Easy to navigate, plenty of parts available. Easy to find what I needed.

Thumbnail of user talonm3
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

It was an ok experience but I wish they would have said it came with the shifter retainer holder

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback.
If you have any questions about a product-
Please feel free to reach out to our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user marcm579
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

It was easy to navigate the website, and the part I ordered showed up on time with no damage.

Reason I chose this business:

I was referred by a good friend.

Thumbnail of user paulk2175
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

These sound bad azz on my 2022 Mach 1! Ordered on a Sunday and received 3 days later! Fast

Reason I chose this business:

Always used them

Thumbnail of user chrisg2386
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Received my tuner on time thank you for that I appreciate it and will buy from you again

Thumbnail of user justinm1346
2 reviews
0 helpful votes
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April 2nd, 2022
Verified purchase

VERY WELL EXPLAINED ITEMS TO ME... ENDED UP PURCHASING MORE ITEMS BECAUSE OF THE WONDERFUL SERVICE THAT WAS GIVEN...

Thumbnail of user diegoh70
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

It only arrived in 2-3 days which is pretty good in my opinion. Will be purchasing from them again.

Reason I chose this business:

Reasonable prices and high quality

Thumbnail of user davidj3499
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

It was easy to order and came pretty fast. One item is back ordered hope we get it soon

Reason I chose this business:

They had what we needed

Thumbnail of user donaldb1657
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Cust service was great. Now fed ex del guy threw the package on the porch. Only a $500 part

Thumbnail of user rexf76
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Great service, but the part did not fit my car. A return was initiated and all is well.

Reason I chose this business:

I have been a customer over the past two years. Nothing but great things to say about American Muscle.

Thumbnail of user micahe35
1 review
0 helpful votes
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January 1st, 2024
Verified purchase
• Updated review

Excellent delivery time came well packaged, exactly what I wanted

Have the video to install a lot of parts you want makes...
December 28th, 2023
Verified site experience
• Previous review

Have the video to install a lot of parts you want makes it very easy

Thumbnail of user michaell6584
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Had some issues getting it on but works like a dream, 2010 challenger se

Thumbnail of user davidl6438
1 review
0 helpful votes
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January 1st, 2024
Verified purchase
• Updated review

Good customer service. Product arrived in two boxes. Shipping was smooth. Nice work!

You guys need to stock up on products!
September 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You guys are the best

Thumbnail of user terrencej66
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Easy shopping and order placement and fast reliable delivery service

Reason I chose this business:

Price, service and customer satisfaction

Thumbnail of user josephs3938
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

All good $#*! that comes from this site no bull $#*!. Quick and easy

Reason I chose this business:

Its all American...

Thumbnail of user michaela5351
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Parts were said to fit my car and when I got the parts in person the size was incorrect.

Reason I chose this business:

I’ve worked with American muscle before.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user justinw50
1 review
15 helpful votes
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February 9th, 2017

I bought Mac Shorty headers for the 2012 3.7. Now let me tell you I saw the reviews, and heard horror stories. I assumed a company like America Muscle would fix the issue. I orders had them installed while I spent 8 months away from home. I return in the winter and didn't drive my car because mustangs in the winter suck. I decided it was time to get my exhaust fixed up the right way so I orderd a new cat back and new mid pipes. I had them installed by a great local shop. The shop explained to me that there is a issue with my headers... Ummm there shouldn't be... The shop doing the install explained to me that they found some issues with the headers. They showed me some photos of what was wrong. They told me that the midpipe could not connect to the headers due to the way they are made. They also explained that the vibration in my steering wheel when turning is because the headers are touching the steering linkage bar. They told me there was nothing they could do to make it work other than cutting and completely chopping my mid pipe. They said even then there is no guarantee it would work. I've read and found many other people have had issues with their mac shorty headers. I talked to someone at AM in a chat and the they told me that I needed to have my exhaust shop send an invoice. If you look at the photos you can see the angle of raw flange when they measured it. I called in and talked to a rep, after pulling up photos and an invoice was told nothing they can do. Now mind you their policy is 30 days I was well past that and completely understand. However the part has a history of issues, and it's in the reviews of it. They refuse to acknowledge that the part was defective. I was pretty much told nothing I can do, and nothing will be done. I refuse to work with a company that won't acknowledge defective parts. If I was the first complaint then fine so be it I would have gotten over it. However when the Internet is full of bad reviews and horror stories listen. The mac shorty headers are trash!

Thumbnail of user domenics23
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

Packages arrived a day earlier. The install was very easy and took less than 15 mins to install.

Reason I chose this business:

Sell quality products.

Thumbnail of user jeremyg598
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

When I am looking for anything from my 06 Mustang GT, I know that American Muscle usually will have what I want at a reasonable price.

Thumbnail of user frendys1
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

No good experience I havent received the item yet.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear about your experience.
Please come back and leave a review when you receive your item.
I see that you have spoken with customer service and have been assisted.

Amy
EXT 1257

Thumbnail of user jamesw6411
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

It was a normal transaction. Talked with a very knowledgeable text that was a great help.

Reason I chose this business:

Have used them many times in the pass

Thumbnail of user trevord242
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Very helpful and fast shipping guys in tuning know what they are talking about and help as needed

Thumbnail of user stevenb3363
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

It got here quicker than it said it would, perfect condition, and instructions included!

Reason I chose this business:

Seemed like the best place for car parts

Thumbnail of user ashleyd1106
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

The correct part came and it came two days earlier than I was expecting. Will be ordering again

Reason I chose this business:

Honestly best price for what I needed for my challenger.

Thumbnail of user russellp373
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

I called to make sure that the antenna would fit without any modification. Well, it does not fit.

Reason I chose this business:

Previously bought merchandise from them.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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