• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
95
Negative
324

Instant Feedback

28,663 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,712)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user omarj91
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

Ordering process was easy. I highly recommend ordering from American muscle

Thumbnail of user sethd139
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Order was placed on side walk in front of our porch instead of our porch

Thumbnail of user debrat863
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

Parts do not fit parts don't fit parts don't fit again

Reason I chose this business:

I’m a sucker

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user bradleyb532
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

No matter what I order from am it's always easy and quick.

Reason I chose this business:

It’s the best website for any mustang and I will always buy from them period.

Thumbnail of user lawrencew301
2 reviews
0 helpful votes
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December 25th, 2023
Verified purchase
• Updated review

Mid muffler delete is just what I wanted for the car.

Reason I chose this business:

Great selections for my needs.

All is good like always
September 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Excellent variety of performance parts to choose from.

Thumbnail of user cesard101
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Shipping was fast and product came as described very happy

Reason I chose this business:

Have been a customer since 2017

Thumbnail of user clydet52
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

Easy to process the order. The product is good! Easy to install.

Reason I chose this business:

I choose AmericanMuscle coz i trust the product and very easy to order.

Thumbnail of user alexl1167
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Placed an order for a rouse cold air intake, first kit came faulty so I returned it, second box came in a week and a half later and I was a little too excited to place in my car only to realize the clean air tube was missing after I started putting the second order in my car (which the clean air tube was definitely in the first order). Called customer service and they opted to send out a third set of the product and then send back whatever I wasn't going to use. Another two weeks go by, get the third package and to my surprise the damn cold air tube was missing AGAIN! Damn near had a stroke bro. Called customer service again, they told me that part was never included in the package, which that doesn't make sense. Got transferred all over the damn place and was connected to John who was actually rather helpful. Opted to send the third package back (as I had no use for it) and kept the second order installed in my car (since it was already in there bolted on) and was told I was gonna receive the clean air tube and i was told they were going to try and overnight it. I received an email that they were to send it anytime between that day I called (4/6/23) or 4/17/23….so here I am on 4/14/34 asking for a damn refund after a month of shenanigans since there's yet to be anything shipped and was told that I would not have a guarantee that it would even ship by 4/17/23. All while receiving emails to take a picture of the parts installed on my car to show them off on the website, IM MISSING PARTS STOP SENDING ME THAT DAMN EMAIL. Anyways I ordered the part from rough directly. Done with this company for sure.(didn't have time to proofread so if there's spelling errors or my review doesn't make sense sorry, too busy having a damn stroke from the anger)

Reason I chose this business:

Because I’m an idiot apparently.

Thumbnail of user selaynar
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Easy buying experience, came quickly. Will look great on mustang

Reason I chose this business:

Like muscle cars

Thumbnail of user eileenv94
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

My package came earlier than the expected date they provided.

Reason I chose this business:

Good service.

Thumbnail of user cynthiab2665
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

My grandson likes this site. He chooses what he wants then hands me the phone to order.

Reason I chose this business:

My grandson chose it.

Thumbnail of user sethc240
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Brake pads and rotors were correct but the hardware did not fit. Ended up reusing old hardware.

Reason I chose this business:

Coworker recommended it to me.

Thumbnail of user gregd453
2 reviews
0 helpful votes
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December 23rd, 2023
Verified purchase

Product as advertised, was a returned item, looked like new.

Reason I chose this business:

Past experience

Thumbnail of user deans663
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

Order was shipped quickly and everything worked great.

Reason I chose this business:

Sale price.

Thumbnail of user danay46
2 reviews
1 helpful vote
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December 23rd, 2023
Verified purchase

No problems at all through delivery. Still have to install.

Reason I chose this business:

My car has all American muscle products

Thumbnail of user caitlino51
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

Thank u it was a perfect gift for my boyfriend this year

Thumbnail of user glenw235
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

All questions answered in a festive and helpful manner!

Thumbnail of user travish560
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Shipping was on time product fit as it should. Thanks

Thumbnail of user brianl2321
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Fits well and looks great. Edges seem a little sharp, but fit and finish overall is excellent

Thumbnail of user ericki9
2 reviews
0 helpful votes
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November 6th, 2023
Verified purchase

I was looking for some goodies for my s550 and American muscle had the best prices all around

Reason I chose this business:

It had the best options and diversity

Thumbnail of user devinec
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

American muscle always has what I need and when something fails this where I come to shop

Reason I chose this business:

A good place to get oem or aftermarket parts thats why I choose american muscel everything fits perfect everything

Thumbnail of user claytonh90
2 reviews
0 helpful votes
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December 22nd, 2023
Verified purchase

Quick and efficient…the item was exactly as described

Reason I chose this business:

In stock items….

Thumbnail of user marcj159
1 review
0 helpful votes
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October 30th, 2022
Verified purchase
• Updated review

Fifty characters asffjll I hvxxryhv gg. C g. Yv c f c. Gb b b no he. V. Vv. H. Gg. By v b v u h. B u v. is a lot

I thought it said free shipping
November 22nd, 2022
Verified site experience
• Previous review
Thumbnail of user richarda2747
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Parts came fast fair price right parts first time fast shipping also free

Reason I chose this business:

They have many choices and products to choose from several manufacturers

Thumbnail of user allanz34
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Happy with my purchase, very fast and reliable service.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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