• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
95
Negative
324

Instant Feedback

28,662 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,712)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user kevine809
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Needed a shift knob for my 3550 and this works. Had the best price and in stock

Reason I chose this business:

Availability

Thumbnail of user anthonyt1240
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

I love that AM displays parts specifically known to fit my car. Everything fit exactly as expected.

Reason I chose this business:

These are mod parts for my '98 Cobra, and I haven't found anyone else with as complete a catalog.

Thumbnail of user maeganw14
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

The stripes did not fit the vehicle around the fuel door.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
I tried to reach out to you via phone to discuss.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user josem2338
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

It was a good experience and got it for a good price

Thumbnail of user netaj5
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

My son is very happy was wanting these for so long..

Reason I chose this business:

Son told me about it

Thumbnail of user timc1541
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

My item fit perfectly and was delivered really fast

Reason I chose this business:

Because I didn’t want to order anywhere else and get junk

Thumbnail of user donlr
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

Got the sensors all at one time no problem without any issues.

Quick and easy
June 10th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Needed parts for my Charger

Thumbnail of user edwardp617
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Good service, all at expected date, quality products, I love American Muscle cus its easy to find what I need for my New Edge Mustang

Reason I chose this business:

Best store for Mustang parts

Reason I chose this product:

Reviews, quality, brands.

Quality
Thumbnail of user miguelr574
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Easy installation and requires patience. Great quality.

Reason I chose this business:

Good reputation and carries Mopar.

Thumbnail of user josephw1771
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

Great shopping experience as always and quick shipping

Reason I chose this business:

Reliable, good selection, and top notch service.

Was surprised when I kept seeing the tires out of stock...
July 3rd, 2023
Verified site experience
• Previous review

Was surprised when I kept seeing the tires out of stock but was happy when I saw that there were multiple options for tires. I hope I don't get any dreaded emails where something is backordered when it was in stock on the website.

Reason I chose this business:

My go to for mustang parts!

Suspension upgrade
December 6th, 2022
Verified purchase
• Previous review

Good prices and quick delivery! Easy to see and compare different brands and see reviews of what you are buying.

Reason I chose this business:

Great prices!

Thumbnail of user brycel82
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I ordered lowering springs and received them next day!

Thumbnail of user steveb3173
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

The shipping was EXACTLY as advertised! I received my parts on Sunday morning immediately installed!

Reason I chose this business:

American Muscle had precisely what I needed. The advertised shipping sold me. I wanted to install before Monday, and the speedy shipping accommodated my desire.

Thumbnail of user chrisw2858
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

My shopping experience went very well. I received my order and was very prompt. Thank you.

Reason I chose this business:

I choose American muscle because they have always treated me well. Also my orders come to me directly and quickly.

Thumbnail of user lawrencem762
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Was easy and supper fast! Haven't been able to install yet, been too cold.

Reason I chose this business:

Price, shipping, videos etc

Thumbnail of user isabellap282
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Process was quick and easy product was as explained delivery was on time

Reason I chose this business:

Good company

Thumbnail of user hughm167
1 review
0 helpful votes
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December 15th, 2023
Verified purchase
• Updated review

Ordered a gift for my son-in-law and it was delivered the next day.

Reason I chose this business:

Great selection, easy ordering, and fast shipping

Quick and easy
June 6th, 2022
Verified purchase
• Previous review

Ordering online was quick and easy. Hhhhhhhhhhhhhhhhhh

Thumbnail of user shawnm1241
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Currently overseas wife received the packages thank you

Reason I chose this business:

Easy to deal with and great products

Thumbnail of user austinw418
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Great experience and excellent delivery time! I would recommend this site for anyone.

Thumbnail of user carlosb604
1 review
0 helpful votes
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December 13th, 2023
Verified purchase
• Updated review

The relationship with the installer could be better.

It was smooth
February 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good reputation.

Thumbnail of user scotts3749
1 review
0 helpful votes
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October 5th, 2023
Verified purchase
• Updated review

A little tricky to get placed right but patience pays off and gives a nice look.

Found what I need and price is right
August 8th, 2023
Verified site experience
• Previous review
Thumbnail of user masonb184
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Had to contact customer service once and had very good support for what I was asking

Reason I chose this business:

Had everything I needed

Thumbnail of user carld660
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

I need a new radiator for my 2004 Mustang Gt. The delvery prompt was prompt and shipped very well.

Reason I chose this business:

Long time customer!

Thumbnail of user paula2358
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Affordable and appears to be an easy install. Instructions are very good.

Reason I chose this business:

Price, detailed instruction

Thumbnail of user toml1335
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

Service has been very quick to respond to my inquiries but i STILL don't have the product I ordered 2 weeks ago

Reason I chose this business:

I liked the appearance of the product

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I see that the item as been delivered.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user altawnh
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I wish there were more car tuning options for crown Victoria

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback.
Please let me know if you would like to discuss
Your experience. I would be happy to do so.

Amy
EXT 1257

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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