• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,337
Neutral
94
Negative
326

Instant Feedback

28,686 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,717)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user michaelb9736
1 review
0 helpful votes
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February 19th, 2023
Verified purchase
• Updated review

Great experiences with American muscle. Fast delivery and large selection of parts!

Reason I chose this business:

I saw an ad on Instagram for it

Have had all good experiences with American muscle
January 20th, 2023
Verified site experience
• Previous review

Have had all good experiences with American muscle. The only issue I had has been with a driveshaft I ordered not shipping and they issued a refund with no questions asked.

Thumbnail of user alexandero199
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

The overall experience that I've had so far has been good

Thumbnail of user jamesd4379
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Very pleased with American muscle and their service

Reason I chose this business:

They carry the most mustang parts

Thumbnail of user chrisg2132
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Quick and easy to buy will be buying more from here

Thumbnail of user kenh956
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Always fast and shipped on time, ordered lots of stuff for our cars, never had a problem with them.

Thumbnail of user jenniferm5131
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Easy install………………………………………………………………………………………………….

Reason I chose this business:

Price………………………

Thumbnail of user luism815
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Good experience with your company! Excellent and perfect.

Reason I chose this business:

You have the parts I need for my mustang 2000 gt!

Thumbnail of user williamm5054
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Everything came in fast and it all looks really clean

Reason I chose this business:

Because why not

Thumbnail of user jamesx380
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Was great experience. But it would be nice to have free shipping when I order thanks

Reason I chose this business:

Perfect fit

Thumbnail of user joshuaf474
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Work great, smooth idol and nice throttle response

Reason I chose this business:

It's my goto

Thumbnail of user andrewp2018
2 reviews
0 helpful votes
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August 23rd, 2022
Verified purchase

Fast order haven't installed yet. Looks good well packed

Thumbnail of user gregm1062
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Thank you for a solid shopping experience - great selection and easy online navigation.

Reason I chose this business:

Great selection

Thumbnail of user chrisk1756
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Ordered many times from the site. Transactions are smooth and customer service is great.

Thumbnail of user luthert22
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Cold air intake, shipping was fast, easy installation, Sure does sound good

Thumbnail of user dionj15
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

I paid the extra money to receive my package early and it didn't get here on time.

Reason I chose this business:

I think it’s really good.

Thumbnail of user wilfredf17
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Good product,fast shipping.will order from you again.

Reason I chose this business:

Tried other sequential tail lights,they didn’t work.Yours did.Will order from you again.

Thumbnail of user carlb698
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Every time I order something it shows up earlier than expected. Happy with the service.

Reason I chose this business:

Easy to order and I need the best part.

Thumbnail of user treyj26
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Awesome fast shipping always have the best parts will recommend

Reason I chose this business:

Only place to go that’s loyal

Thumbnail of user peteg182
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Received wiper blade without mounting hardware but American Muscle issued me a refund.

Reason I chose this business:

2012 Mustang

Thumbnail of user charlesc2536
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Ordered pads, came in on time, not opened box yet. Will find out if correct this weekend

Reason I chose this business:

I like to use various suppliers, it was their turn. A couple of the others I use habe been having issues.

Thumbnail of user jorgec440
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Very smooth, quick experience. Great Customer Service.

Thumbnail of user donaldj479
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Excellent! On my doorstep faster than I expected as usual!

Thumbnail of user elijahw62
2 reviews
0 helpful votes
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February 14th, 2023
Verified purchase

Received my packages within a couple days, was impressed with the product as well

Thumbnail of user kelylahh
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Sales person brought me the same item twice! Plus wrong size tires

Reason I chose this business:

Because price match plus Amazing site support

Thumbnail of user adrielg5
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Fast and easy. Love it! Came sooner than expected. Product is great!

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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