• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,336
Neutral
94
Negative
325

Instant Feedback

28,678 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,714)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user mikes5214
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Parts are easy to find, shopping and checkout is a breeze! Quality components delivered on time for fair prices, very satisfied.

Reason I chose this business:

Vehicle specific search engine, competitive pricing and easy order process.

Thumbnail of user deborahk1681
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

The mount for the internal moto does not fit. It states it will fit factory motors but it is too small. So now I have to buy a new motor or different mirror with larger mount. Not what I expected to have to do for the price.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hi Deborah,

I see that you have returned these mirrors to us. Really sorry that they did not work out for you.
Let me know if you would like assistance in locating ones that would work for you.
I would be happy to help you with that. You can reach me at EXT 1257.
Please let me know if you have any questions.
Have a great day!

Amy

Thumbnail of user noes38
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

It gives me so much power. I am very happy with it.

Thumbnail of user toddb1136
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Order was shipped quickly, received a day after ordering. Product looked great and was great quality.

Reason I chose this business:

They had the correct size product I was needing.

Thumbnail of user jerrys1695
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I was disappointed the emblem I purchased showed the GT logo. I just received the outer cover. You should display what you are selling and not deceive people showing the full emblem.

Thumbnail of user kimberlyc1988
2 reviews
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

New to this community and had no issues. The website was easy to negotiate and my mats arrived timely and fit perfectly!

Reason I chose this business:

Found it in a Google search and had good reviews.

Thumbnail of user steves4070
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

When looking for the right parts for my 1998 Ford Mustang they quite a wide selection of options for what I needed. They shipped the parts with a secure package so the parts was not damage during shipping. And got them quickly

Reason I chose this business:

Great prices great products

Thumbnail of user jeffe903
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Purchased open box product at a great price, but it didn't come with any instructions or a brand of the product reach out to and download them. I wish I had a measurement of where to cut the exhaust rather guessing. Don't like to wing it when it comes to cutting.

Reason I chose this business:

Price, Products, availability.

Thumbnail of user fabianm127
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

The times purchased arrive right on time which was really fast shipping. The products are amazing and they work really well. I had some trouble so I had contacted support and they quickly fixed my problems.

Reason I chose this business:

I heard really amazing reviews about this site!

Thumbnail of user chased213
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

My order showed up a day early. The box was in good shape and everything looked good, but the part did not fit my car. I wish they asked you if your car was RWD or AWD when setting the car you're shopping for. I'll just have to pay closer attention next time.

Thumbnail of user jamest4102
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Always have great product. Always has great prices. Fast shipping.

Thumbnail of user terryd1098
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Very pleased with the product. They made sure everything was right and very fast shipping

Reason I chose this business:

Best match price and great customer service.

Thumbnail of user michaels13225
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Was bummed when I completed the install and realized the rear shock was bad and leaking oil. AmMuscle stood by there guarantee and sent a replacement right away to get me back on the road. Great customer service and turnaround. Ordered a EFI kit from them to boot and looking forward to getting that on also!

Thumbnail of user martine380
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Good, the only issue was the shipment arrived a day later than what was advertised at the time of purchase. I was hoping to receive my parts before the weekend to start working on the car first thing the next morning.

Reason I chose this business:

Great overall website with lots of pictures and video clips for reference. This will be the first place I look for parts in the future.

Thumbnail of user ryanc1904
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Both lights damage in 2 separate box's
Waited 2 weeks for them to arrive

Thumbnail of user stevew2649
2 reviews
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

A honeycomb front end and trunk parts are perfect
Unfortunately other honey comb parts they do nor carry

Reason I chose this business:

I have used american muscle for many years.They do have quality parts

Thumbnail of user carlosa1023
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

I like it, is very god I recommend it my order ship very fast and safe

Reason I chose this business:

Because the price

Thumbnail of user eddieh282
1 review
0 helpful votes
  • Send Message
June 6th, 2024
Verified purchase

Shipping was incredibly quick. Had my parts writhing two days of ordering and out them in same day of arrival. Perfect system if you are in need for replacements ASAP. Great quality items sold on this site and purchasing was a smooth ride.

Thumbnail of user barrys703
3 reviews
1 helpful vote
  • Send Message
July 18th, 2024
Verified purchase

In regards to the ring and pinion gears I ordered (ord# 19-*******), I placed both the 3.73 and 4.10 in my cart and did some research. Once I realized which set I wanted, I deleted the other before ordering. Not sure why but I deleted the wrong set, leading me to order the wrong set. The order was placed around 4pm. I didn't realize until I reviewed the order around 9pm. I spoke to a service at 8:30 the following morning, looking to make the change to the order. I thought where the order was placed later in the day and I contacted service first thing in the morning, it wouldn't be a problem. Much to my surprise, I was told the order was already locked and I couldn't make the change. That's a little too efficient guys. Lol. Kudos for the fast processing times, seriously but come on! I have to wait for delivery, return, processing, and another shipment of time. Yes, it's my screw up and I'm kicking myself for it but could you at least wait 12hrs before lock and load? Especially overnight? I appreciate the $20 voucher for the inconvenience but I would've preferred the ability to make a change to my order in such a short time span.
Anyway, that's the reason for the 4 star review. Overall experience was great. The review and install videos are very informative and helped me make my final decisions. And of course, processing time are... Ridiculously fast. Lol.
Thanks for the chance to leave my thoughts. Besides the former writings, I'm very happy with the services and the site you provide

Thumbnail of user nealm197
2 reviews
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Ordered sill plates that stated that you get 2 sets. I only recieved one set. Still waiting on a reply from you guys about what happened.

Reason I chose this business:

Seemed like a fair deal.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hey Neal,

Sorry I missed you, I just left you a voicemail with a solution to rectify this issue. Apologize again for the wait on this and hope it does not delay any further. Don't forget to keep an eye on your email for next steps. If you have any further questions or concerns please feel free to give me a call back at ext 1896.
Thank you and hope you have a great day!
Allison

Thumbnail of user carlos87
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Good site ty good site great site good site good site, stop emailing to give a review ffs

Thumbnail of user rustinj1
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Timely delivery very nice fitting Product great experience.

Thumbnail of user bradf185
3 reviews
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase
• Updated review

As always. American Muscle is the best. From ordering to receiving my product on time.

Reason I chose this business:

I've always turned to AmericanMuscle

So far so good
November 6th, 2023
Verified site experience
• Previous review

So far so good. Easy ordering

Reason I chose this business:

I've always went threw AmericanMuscle for all my Mustang stuff.

Thumbnail of user jacoboc7
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Easy to navigate writhing the website. Great and wide selection of products.

Reason I chose this business:

I drive a Mustang, therefore they have more variety for mustangs.

Thumbnail of user dianar1312
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Had exactly what I was looking for. Delivery was as promised.

Reason I chose this business:

Good place to find mustang parts.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?