• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,337
Neutral
94
Negative
325

Instant Feedback

28,681 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,715)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user jacoboc7
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Easy to navigate writhing the website. Great and wide selection of products.

Reason I chose this business:

I drive a Mustang, therefore they have more variety for mustangs.

Thumbnail of user mariuszs18
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Easy to pay with card, and very fast delivery.
I like this shop and im glad that i can buy here what I need

Reason I chose this business:

Must be more shops like that on Europa too

Thumbnail of user davidc9623
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Very fast, shipping a high-quality product went above and beyond my expectations very bright quality lights the installation place that they chose for me was very close to my house very informative kept me up-to-date on the car and very professional

Reason I chose this business:

Because I have high-quality products that are exact fit for my car and I’ve ordered in the past from them with no issues

Thumbnail of user scottc1935
1 review
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Product is great quality. Easy installation and looks great on the car. Challenger owner should buy!

Reason I chose this business:

Great products, ordering and shipping is great too.

Wish you carried flat black carbon fiber interior trim...
June 24th, 2022
Verified site experience
• Previous review

Wish you carried flat black carbon fiber interior trim products. All i see is red. I have a 2022 challenger TA 392 with carbon fiber radio and speed cluster. Came with the car. Respectfully
Scott C Coleman

Reason I chose this business:

Love some of the products you carry

Thumbnail of user lyles134
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Tried to have it taken care of and canceled but they cannot cancel it. He told me they said that I would have to receive it and return it which held me up from purchasing from someone else that I could've had in two days or less from Amazon. They should not tell you 2 day shipping when it was a week or more

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hi Lyle!

I left you a voicemail to apologize that we were not able to cancel this order for you. We try to ship items out as soon as possible and sometimes that means we cannot stop an order that is processing.
Really sorry, and if you want to return the cover we can certainly help you out with that. Please let us know if you would like to do so. If you would like to return my call you can reach me at EXT 1257.
I would be happy to speak with you and assist you with your order.
I hope to hear from you soon!

Amy

Thumbnail of user georgec2272
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Was very pleased with how fast it arrived have not installed it yet

Reason I chose this business:

Top of the line products

Thumbnail of user stever2176
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Great product at a great price, much higher quality than expected, very fast shipping with excellent communication, will be the first place I look for mustang parts from here on.

Reason I chose this business:

After looking on many other sites I was able to find what I wanted at good price at American Muscle.

Thumbnail of user dbgv
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Fast and easy ordering, delivery and fit. Will use again, and regularly when items are available

Thumbnail of user sherlockh17
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Wide selection, easy checkout, fast delivery. I ordered some wheel spacers and they were priced reasonably and the shipping was fast. Very pleased.

Reason I chose this business:

They had the product I needed for a reasonable price.

Thumbnail of user nathanielw56
2 reviews
0 helpful votes
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August 20th, 2024
Verified purchase

My order came when they said it would and was packed very nice

Reason I chose this business:

Perfect for my mustangs

Thumbnail of user justina745
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Great options and seeing all the reviews gave me a decent idea of what I wanted to pick for my car

Thumbnail of user donnom1972
1 review
0 helpful votes
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June 12th, 2024

My experience with AmericanMuscle has been horrible! I first received a damaged wheel that I had to exchange, then come to find out, they put the wrong tpms sensors on all of the wheels. So I finally received the right ones (hopefully), but once again they screwed up and only sent me 3 of them... WTF! Had to call once again and now maybe a fourth one will be arriving soon... who knows. At this point I am totally through dealing with AM. Their communication and customer service is beyond poor, it's pathetic. No amount of any free voucher will make me wanna stay a customer with this company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for speaking with me Donny.
Really sorry for your experience with this order, like I was saying on our call.
If you do have any questions or if you would like to discuss anything further you
Can certainly reach out to me again at EXT 1257.
Take care!

Amy

Thumbnail of user georgem3170
1 review
0 helpful votes
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July 24th, 2024
Verified purchase
• Updated review

Quick and easy but didn't receive a confirmation email or tracking number until the product arrived.

Reason I chose this business:

Referral from my son

Quick and easy
July 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Referral from my son

Thumbnail of user marcov180
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Took not long for it to arrive and in good shape and fits perfectly on my s550 v6 mustang

Reason I chose this business:

Very know source on the internet and purchased through them before so I trust them

Simple and easy
February 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Well know company

Thumbnail of user juano446
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

American muscle was was super fast with shipping! My order showed up 2 days early and in a good safe condition with 0 damage.

Reason I chose this business:

Best prices without any ridiculous add ons, all other websites wanted to charge me installation fees and other services when I didn't need them. I was not ready to buy tires and American muscle gave me that option 👍🏻

Thumbnail of user garym3028
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Quick very good products and orders put together in a timely matter and shipped

Reason I chose this business:

Quick very good products to view

Thumbnail of user davidh10439
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Fast delivery item was described great.very satisfied...

Reason I chose this business:

Lot's of options

Thumbnail of user garys3406
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Pricing was great. Shipping was late even though I paid for 1 day. The fuel door didn't fit correctly but after slight modification i got it to work. Tint was spot on perfect

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thanks Gary for your first purchase with us for your fuel door and tint! I have issued back your expedited shipping cost.
Really sorry about that! Thank you for letting us know.
You have a voicemail from me and you can contact me back directly at EXT 1257 if you would like to discuss.
Have a great day!

Amy

Thumbnail of user timothyg930
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Shopping was easy, prices were competitive but what sold me was the cost of shipping. The whole experience was satisfactory and I will shop again from American Muscle. Thank you

Reason I chose this business:

They have anything I need for my car.

Thumbnail of user peggyg321
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Picked these up for my son for his 2002 mustang, he loves them, nice and bright

Needed parts, you had them
January 10th, 2023
Verified site experience
• Previous review
Thumbnail of user tristinm22
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

The rotors look great and were delivered quickly. The brake pads look great too.

Reason I chose this business:

The price and product were right.

Thumbnail of user yvonnes667
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Easy install just move the windshield washer container over and light will fit

Thumbnail of user thomasg2799
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Exactly what was needed to fix the issue with lights burning out. Made it look better too.

Reason I chose this business:

It it the only place where I can get factory parts for my 2008 Mustang GT. It also has the parts at an affordable price.

Thumbnail of user luisn138
1 review
0 helpful votes
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August 17th, 2024
Verified purchase
• Updated review

Perfect fit, just took some patience as it can be a bit annoying but once its in its a perfect fit.

Reason I chose this business:

Easy to find parts.

Fast Shipping, Product in Great Condition
February 14th, 2023
Verified purchase
• Previous review

The box was a little torn up from the sharp edges of the item, but overall the product came perfect and faster than expected.

Reason I chose this business:

Returning customer.

Thumbnail of user layneg15
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The website provided a great video for ease of installation of a hood strut kit.

Reason I chose this business:

Recommended by fellow Stallions Gate Mustang & Ford Club members.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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