• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,337
Neutral
94
Negative
326

Instant Feedback

28,686 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,717)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user robertg5788
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I've ordered from American Muscle in the past and everything went smoothly, parts were delivered in perfect condition and the painted parts were spot on.

Thumbnail of user williaml3295
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Easy to do excellent quality is excellent and the new sound of my car is outrages when you get into her.The 3 Ps Price Price Price LOL 😆 excellent service and parts goes to the tuner 1st of the month for the new parts upgrade.

Reason I chose this business:

I've ordered before everything on time

Thumbnail of user rickm1329
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Placed an order for an item, website said it was in-stock, shortly after placing order received an email stating the item wasn't in-stock and has an expected 12 week fulfillment.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

So sorry to hear that Rick!
I see that you tank did ship out to you and I apologize for the delay you experienced.
Please feel free to contact me with any questions that you may have or if you would like to
Discuss your feedback.
You can reach me at EXT 1257.
Have a great day.

Amy

Thumbnail of user glennl355
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Received the driveshaft on the promised delivery date. The box was connected in the middle and almost came apart. The driver had taped the box in the middle or it would have come apart. Fiber tape should be run vertical too keep package together.

Reason I chose this business:

Best selection of charger hellcat parts I've found.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thanks for speaking with me today Glenn, I appreciate your feedback.
Again, really sorry for the condition the box arrived in and thank you for letting us know.
If you should have any other questions please let me know.
You can reach me at EXT 1257.
Have a great day!

Amy

Thumbnail of user dannyo102
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

Installation was" a piece of cake" as they say. Love getting rid of that prop bar.

Reason I chose this business:

A.M. seems to always have what I am looking for when it comes to mods or a little dress up for my stang and at a decent price.

Good delivery time
October 15th, 2023
Verified purchase
• Previous review

I have not installed the headlights yet as I am waiting on a couple of things from another supplier just because American Muscle didn't have what I wanted. Product looks to be just what I need to replace the scratched and foggy old units. We will see what happens when the rest of the things arrive from the other vendor but so far everything looks like it will be a successful restoration. I will also add that I have used American Muscle for other parts for my mustang and have never been disappointed.

Reason I chose this business:

They were originally recommended from a fellow mustang nut.

Thumbnail of user williamh5647
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

This set comes with everything you need to replace your GT hardware after replacing pads/rotors. Do altogether for best performance. If you need assistance there's a good video by CJ Pony Parts.

Reason I chose this business:

Has the parts I need at a good price.

Thumbnail of user lukew363
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Great product and shipping! Installed for extra paint protection and they look awesome. Surprised at how much they blend in, but provide ample coverage for road debris.

Reason I chose this business:

Great service and selection

Thumbnail of user stevenh2669
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Bought a Bama Tunes for Life program, received my tunes 4 days after and made such a good improvement

Thumbnail of user jonc794
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I decided to have the exhaust system from MBRP shipped to my work … they shipped it the next day and delivered on time to my work in perfect shape … could not ask for more

Reason I chose this business:

I have purchased several items from American Muscle … I have always been completely satisfied with…

Thumbnail of user michellev1303
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

I was able to find the product easily on the website, placed my order and received it very quickly especially since it was a gift for my husband for Father's. Great company to order from.

Reason I chose this business:

They always have exactly what I am looking for and the cost is reasonable.

Thumbnail of user lavondar3
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

I Love the side scoops. It took a little less than 30 minutes to install. Looks great on my Mustang gt.

Reason I chose this business:

Love all of there products that I've brought in the past. And there shipments are fast.

My shopping experience was excellent
May 15th, 2023
Verified site experience
• Previous review
Thumbnail of user jonathanc1548
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

$#*!ing phenomenal very happy and pleased
Very good prices

Reason I chose this business:

Is the best hands down

Thumbnail of user petert1552
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

This is a quality part that almost installed itself. It is as described "plug & play".

Reason I chose this business:

The part I was looking for designed specifically for my application at a fair price.

Thumbnail of user ethang333
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Quick and nothing was damaged and I will happily buy from americanmuscle again

Reason I chose this business:

I choose American muscle cause of the algorithm they use to find parts that will fit my car

Thumbnail of user shawnc872
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Shipping was fast and product was flawless and everything was truthfully advertised.

Reason I chose this business:

I was recommended by a friend

Thumbnail of user kianaw34
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I love using this site for all of my mustang parts!

Thumbnail of user jesusd194
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Had some minor issues with my Mustang spoiler which were very quickly resolved. They were very responsive and courteous to the situation and responded quickly.

Reason I chose this business:

Best place for mustang accessories at a good price and excellent customer service.

Thumbnail of user briank2612
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

They're gorgeous! Loved the speed of shipping and they came balanced and with the sensors installed.

Reason I chose this business:

Best bang for your buck website out there and they have everything!

Thumbnail of user warrenb388
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Reasonably priced, shipped fast & easy install. The tips fill the 2008 CS/GT500 diffuser nicely & the black finish looks great with the diffuser's dark color. Very satisfied with purchase. Thanks AM

Thumbnail of user lorin470
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have an installed it yet, but it looks like it would fit. I will definitely update this post.

Thumbnail of user christopherh2479
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Except for once, I've had a good experience. It has been a relatively easy experience to buy things and install the items

Reason I chose this business:

Ease of access

Thumbnail of user bills2453
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

A few weeks back i ordered a cold air intake for my 2019 mustang gt unfortunatly it didnt fit. So i called customer service and they made it easy to return. My next move was to re order the cold air intake. After watching sara install one i wrote down the part number. And looked it up in my catalog. Next i got on the phone to order and i met brad. This guy is friendly knowledable and knows his business. I have his number in the catalog and he is my go to guy from now on. If i run across any one else looking for parts he is the one i will refer to. You guys have one hell of a great employee there. His ext is 1567 i hope you share this email with him.

Thumbnail of user keitht666
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Comprehensive parts catalog, easy to use website,
Great prices

Reason I chose this business:

Great prices and free shipping

Thumbnail of user carlosj227
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

Is very good and fast shipping to PR, but a little bit expensive

Reason I chose this business:

The best auto parts for Mustang, I recommend
In my shop and my Mustang Club

Very good, is easy
May 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because you send different magazines I need all 1 of different years

Thanks, Jason for you help me
May 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

The best store for Mustang parts

Thumbnail of user dougg428
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Ordered item on 5/15/24 and was listed as in stock item. For one price shipping would have been next day delivery and for less the day after. Opted for the cheaper and it said it would arrive on Frriday 17.Next day got email stating your package has shipped so checked it and a label was printed with a tracking # and a message that said we can't give an arrival time until item checks in. Long story short was supposed to have Friday and had not been sent yet. Didn't show up till the following Wednesday 5/22/24 On top of that the day after i purchased this they put it on sale so it was at a cheaper price before i received it and should have been refunded the difference.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hi Doug!

Thank you for reaching out with feedback about shipping. I see that your fuse box cover was delivered and I apologize for any delay with shipping that occurred.
If you have any questions or if you would like to discuss your experience, please feel free to reach out to me directly at extension 1257.
I would be happy to speak with you.

Amy

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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