• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    247

Proactively asks for customer feedback

This company responds to reviews on average within 26 days

Positive reviews (last 12 months): 84.5%
Positive
2,345
Neutral
97
Negative
333

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29,063 reviews

108
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“Terrible”

Isaiah J.
10/3/24

Why I said it's terrible, is because my box came complete destroyed like someone ran sacked it. It makes me mad cause I spent so much money and can't even get a return option. Terrible shipping and service. I've been waiting for my tune and guess what nothing, worst 800 I've ever spent I will not be buying here again?

Reviews (6,878)

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Reviews that mention popular keywords

american muscle (1991) customer service (1123) shopping experience (376) quality parts (212) air intake (93) sales rep (37)
Thumbnail of user renm26
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The delivery was prompt and installation was straight forward. I did run into an issue with one of the struts that would not decompress. I tried everything and ended up bending one strut.

Can you please send me a replacement strut?

Thumbnail of user luisr820
2 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

Ordered ebc black Rotors received gray primer coated sent them back and ordered another color set of black coated rotors from another brand and paid more for second set because I needed the rear ones asap and they were the wrong ones with clear zinc coating again not what was described on web site so I'm stuck plus having to wait 2 weeks before receiving second set

Thumbnail of user taylorw484
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

The red spikes are used to bolt on black rims on a black C6. That said, from about 10-15 feet away from the rim, the spikes are not-very noticeable. They even look more like dark/black spikes from a distance. When you get up close though, that red is exciting and adds a ton of flavor. I have a red painted brake caliper behind the black rims too, the vette looks good with the red accents at the wheels. I rated the product 4/5 stars simply because the lug nuts did not come perfect. I would say they are 95+% red, but I did find small subtle defects in the lug nut. Because some small amounts of red was already missing before they were even installed, I had to give it a 4/5. If the lug nuts arrived in perfect shape, I would've been complete satisfied. Also, the tire shop told me not to lose the lug nut key/tool used to install the lug spikes because "they're hard to come by," just an FYI for anyone else who purchases these nuts. Don't lose the lug nut key.

Reason I chose this business:

Tried and true brand for many years.

Thumbnail of user montanac11
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Ordered some rep hellcat wheels and they showed up about 4 days later, packaged well and looks nice. I should of paid more attention on the order. I added TPS to the order assuming they would be added to the wheel and tire mounting but they came separately in a different package. It's just a big inconvenience where ill have to take the wheels and tires to a shop and have them broke back down to install the sensors.

Reason I chose this business:

Easy to navigate website, ive ordered from in the past

Thumbnail of user melisam62
2 reviews
0 helpful votes
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August 26th, 2024
Verified purchase

I would highly recommend the NXT performance axle back exhaust kit that I purchased! Very well priced easy to install only had to use two tools took two hours, and it sounds amazing. Highly recommend this exhaust kit.!

Reason I chose this business:

Great quality products that sound amazing

Thumbnail of user joee796
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

The ordering process was very easy, and the spoiler arrived right on time, it was very well packaged and I received it on the date promised. The spoiler was beautiful, and I couldn't wait to put it on my mustang!

Thumbnail of user jeanc1235
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

American muscle makes it easy to purchase things for my Dodge Challenger. They make sure all the parts fit before I order anything and even confirm it with my VIN after I place the order. They are my go to site for all things Mopar.

Thumbnail of user quinng42
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

I bought these because the soft rubber bushings on my maxspeedingrods rear struts wore out after 2 months, I didn't want to replace them with the stock garbage, so I bought these, which technically aren't the correct bushings because they are aftermarket struts in the rear, it was just a harder squeeze because the bushing hole was smaller than the stud it was going over. The the built quality was much better, it's a harder more durable rubber, (not my first bushings, I bought stiff steering rack bushings, which are stronger rubber as well) they eliminated the rattling that came with no bushings because the first ones actually broke off. Not bad for like 22 bucks after tax and shipping.

Thumbnail of user willf442
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

For the price and comparing against competative products this is a pretty good buy. That said it's not perfect. The packaging was fairly good but it really needed more support on the corners. I got a ding that messed up the corner but it's not noticable enough to do anything with. The powercoating is okay but got applied pretty thick leaving a slightly uneven finish. But it's for driving not to be a showcar so I'm okay with it overall.

Thumbnail of user efrainz7
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Great! Maybe more discrete boxes or outer boxes without branded tape so it doesn't look like an expensive car part sitting on my porch. No issues at all though, will shop again.

Thumbnail of user kylee407
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Needed the conductor plate aka the lead frame replaced on my 2014 Ford mustang, 6R80 transmission. Following several YouTube videos I was able to replace the component myself with the vehicle on raised on jack stands, saving a substantial amount of money. As many may already know, the 6R80 is an overall very robust and reliable transmission, with the major weak points being the vehicle speed sensor can lose signal intermittently sometimes causing the transmission to unexpectedly drop into 1st or 2nd gear at highway speeds creating a dangerous situation, and while there was recall for the F150, any vehicle with a 6R80 is at risk when approaching 100k miles

Thumbnail of user kenf494
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Better than average selection of parts for classic and late model Ford Mustangs. Website is sometimes difficult to use to find what you're looking for though and I not crazy about the shipping prices. AmericanMuscle stands behind their products though and haven't had problems returning products that were either incorrect fit or defective.

Reason I chose this business:

Had the part(s) I was looking for at a competitive price.

Thumbnail of user bradn195
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Part came 1 day earlier than expected. Installation was easy and the part fit perfectly and was great quality. Car driving much, much smoother. Replacing the OEM 2 piece drive shaft with the one peice shaft seems to have made a lot of difference.

Thumbnail of user matts1812
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I ordered this same taillight tiny kit and installed it about four years ago. It installed easily and fit great. No bubbling or anything. After four years it was faded to a flat finish and needed replaced so I ordered this new kit. The quality and fit is not nearly as good as the first kit and there are lots of bubbles on almost all of the lights. I'm not happy about the way it came out this time

Reason I chose this business:

Repeat customer who has always been happy with the service and products until this time.

Thumbnail of user tylers1126
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Racing stripes arrived very creased and stripes show the creases after install when the sun hits in the right direction. Very expensive for creased stripes.could have bought some for 1/3 of the price if I wanted creases.

Reason I chose this business:

Thought I was getting quality products.I was wrong

Lots of options
August 9th, 2024
Verified site experience
• Previous review
Thumbnail of user kevinw2595
1 review
0 helpful votes
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August 16th, 2024
Verified purchase
• Updated review

I ordered the 2003 cobra style wheels pictured with chrome centers, when the got to my house they were black. The all black wheels look terrible without the chrome centers that I was assured they would have and customer service refused to send me the correct ones

False advertisement
August 13th, 2024
Verified purchase
• Previous review

The wheels I ordered are not what I received the centers are chrome in the picture and what you sent is black, I even asked customer service and they assured me they would be chrome. This is false advertisement

* AmericanMuscle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Local pickup is great
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Local KS pickup

Not as advertised
July 17th, 2024
Verified purchase
• Previous review

I ordered the 2003 cobra style wheels with mickey Thompson tires and the advertised picture has chrome center pieces but when I opened the box they were solid black. I had made sure before they were shipping that it had chrome and was assured they did, when I contains customer service they were no help only offering me a 20.00 credit, do not buy from this company LMR is way better

Reason I chose this business:

Local pick up is available to me since I live in Kansas city

Thumbnail of user brendanf106
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

About a 2 minute install, locate the big bright yellow stock relay pull it off the clip it's being held by, pull out the relay and put the new one in. Only goes in one way so it's pretty hard to screw up. Use double sided tape or Velcro strips to hold the new relay in place because the new relay won't clip into the stock location like the oem one.

Thumbnail of user zacharyw478
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Love that I could get the wheels put together, balanced, and ready to go when they arrive. The shipping was fast and everything arrived in good condition.

Reason I chose this business:

As a Mustang owner, I was drawn to AmericanMuscle because it is Mustang oriented. I've bought one thing in the past from AmericanMuscle and was happy with the service.

Thumbnail of user johnb13616
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Had to call a few times for the pedals but the cat back exhaust showed up right when they said it would. Good for me and got 10 dollars back from shipping

Thumbnail of user jonathano421
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I love when I am googling a car cover for my front recaro seat for my gt350 and American Muscle had exactly what I was looking for because of the reviews from owners! I even ordered a nice T-shirt! Quick turn around times are a must!

Reason I chose this business:

Because AM had exactly what I needed!

Thumbnail of user johnc12230
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I ordered a couple parts for my car and got them within 3 days, exactly as promised. This was a big worry for me as before orders from other sites have said 3-5 days and taken weeks but everything came in and was undamaged so I feel it is definitely worth your time.

Reason I chose this business:

It's in the name, AmericanMuscle is for muscle cars and had a great inventory of things to look at.

Thumbnail of user traceh28
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The car was overheating and i had 3 days before i had to drive across the country. They got it to me 1 day before i had to leave and i was able to install it and make it across the country without overheating.

Reason I chose this business:

Familiar. Always had good experiences in the past.

Thumbnail of user jamesg5519
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

I constantly get emails about wheels on sale, open the email and it says they no longer sell that brand. Or I get an email for sale items and they're no longer on sale. Seems like a lot of click bait, wasting my time. Three out of five orders I've had to return after the representative assured me the items would fit my vehicle.

Reason I chose this business:

Referred from a friend.

Thumbnail of user haroldg382
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

I had to return a product that was defective. They asked for pictures, and after I sent them they sent me a return shipping label almost immediately. They paid for the shopping and as soon as they got confirmation it was shipped, my new part was on the way. Excellent service.

Reason I chose this business:

Good selection, easy to deal with.

Easy web site to use with good shipping alternatives
June 30th, 2024
Verified site experience
• Previous review
Tires and rims
June 22nd, 2024
Verified purchase
• Previous review

Ordered set of tires and rims for my Mustang with help from Anthony M. He made it easy and took great care of me. Easy process and should have free delivery within 3 days of order.

Thumbnail of user dustinf159
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

One of the coils was broken and I had to glue back together pretty disappointed in this as the were suppose to be high quality and I needed them as it is my daily driver and I had to pit it back together and could wait for a a new one!

Reason I chose this business:

Supposed to be high quality performance parts buy was not happy!

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 26 days

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