• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,342
Neutral
94
Negative
329

Instant Feedback

28,709 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,730)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user dakotar71
1 review
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

It was great shopping for parts the past year or so it's been easy and enjoyable looking for parts for my vehicle.

Thumbnail of user jacobg576
1 review
0 helpful votes
  • Send Message
September 2nd, 2023
Verified purchase

I was able to get everything together with wheel bearings too in about 5 hours. Everything fits nice, but there are specific pads for each side they do not tell you. And don't forget to bleed both master cylinder valves(just so you don't waist fluid like I did)

Thumbnail of user paulf2084
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Bought it, Got it, installed it, drive the hell out of it!

Thumbnail of user tracyj517
2 reviews
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Great products, fast delivery, great customer service

Thumbnail of user petert1354
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

Your site is well organized with a ton of great items ranging from simple cup holder accessories to supercharger kits. It's easy to narrow down by vehicle and category and the shipping was fast. Will purchase from here again.

Reason I chose this business:

I found the site in an online search for mustang accessories and was impressed with the selection. I chose them for price, selection and speed of delivery.

Thumbnail of user robertg5171
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Factory antenna broke in the car wash, wanted a stubby antenna to replace it and this fit the bill!

As others noted, it does continue to spin without tightening down. I suspect it's the rubber exterior spinning on the metal innards. It's snug, so I don't think it's going anywhere but time will tell!

Reason I chose this business:

Availability and price

Thumbnail of user seanp590
1 review
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

Product arrived on time and without damage. Once again American Muscle came through with the delivery! Best parts store online and it's not close! Will continue to purchase further items through them!

Reason I chose this business:

I was intrigued by the 2 day shipping. Aside from that the efficiency of their service is what has kept me coming back.

Thumbnail of user leee316
1 review
0 helpful votes
  • Send Message
September 10th, 2023
Verified purchase

I love the way you guys handle where my parts are located after my purchase. I just click on your email and can find out all the tracking information and when it will arrive. This gives me confidence to buy more items from your company.

Thumbnail of user deairios
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Product came extremely fast packaged well and the also had great communication

Thumbnail of user karlg193
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Oh $#*!, unprepared to write angry comments or happy ones yet

Reason I chose this business:

Just rowing

Thumbnail of user lukeg189
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase
• Updated review

Very fast shipping, good quality, well taken care of

Reason I chose this business:

Very easy to shop and very have a bad experience here

Great shopping experience easy and everything
December 26th, 2022
Verified site experience
• Previous review

Great shopping experience easy and everything. Love y'all

Reason I chose this business:

Their products are amazing, the workers are great at responding to your problems if you have any problems. GREAT website to shop at

Thumbnail of user emilyh1227
1 review
0 helpful votes
  • Send Message
June 18th, 2023
Verified purchase

It was super easy with American Muscle. The way they have their menu set is so good that I just dropped down 2 tabs and found exactly what I was looking for. Delivery was actually a day earlier than anticipated too. I'm moments away from being a repeat customer.

Reason I chose this business:

From what I could tell, they looked like they knew what they were talking about and I was not disappointed.

Thumbnail of user timothyc1613
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Excellent products, transforming my vehicle to the level that I require

Thumbnail of user brandonm1181
1 review
0 helpful votes
  • Send Message
August 16th, 2023
Verified purchase

The thing i love most about american muscle is that they deliver and ship fast and always gets here on the date it's expected to arrive, have never had a problem with these guys and will definitely keep on ordering from them

Reason I chose this business:

There the best when it comes to shipping, very professional and great service

Thumbnail of user ivynm
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Arrived on time, packaged perfectly. Easy installation and very happy with the product

Reason I chose this business:

I have used them multiple times for my Mustang and will continue to use

Thumbnail of user robertm7198
1 review
0 helpful votes
  • Send Message
November 8th, 2022
Verified purchase

I would like to tell people about the process of ordering. The company makes it really easy on their web site to order and they have a very quiet delivery. This is great to know that so last-minute Christmas will get to you quickly. Thanks, American Muscle

Reason I chose this business:

The great reputation of the company and fair price along with very quick shipping.

Thumbnail of user jeffreyw1211
1 review
0 helpful votes
  • Send Message
March 27th, 2023
Verified purchase

Package arrived in a timely manner, only difficulty was removing 37 year old dry run channel. Installation video on website was informative and complete. Very helpful. Easy install for someone who takes their time.

Reason I chose this business:

American Muscle happened to be the first website that came up as I was looking for product

Thumbnail of user drewp132
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

I'm a bit older and have never owned a performance car of any kind. Also not a mechanic, although very much inclined. Picked up a 97 Cobra not even a week ago. I'm going to learn. It's going to be fun. Already bought a set of tires lol. Anyways, starting with the basics first. Tires/fluids First purchase from here at breakfast. Caps, wires, (plugs out of stock, understandable). Order received and confirmed, shipped by lunch! Guess I won't be having any wait times for an excuse to take my time. Impressed so far. My bank account is not amused though.

Thumbnail of user ericb2166
1 review
0 helpful votes
  • Send Message
August 25th, 2022
Verified purchase

Everything ive ordered so far from american muscle has been of quality. It always ships fast, for example the wheels i ordered arrived 3 days earlier than the first estimated delivery date. I'm overall satisfied

Reason I chose this business:

Good reviews

Thumbnail of user robertc6683
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

Never had a bad experience shopping from American muscle. Everything I've ordered has shown up carefully packaged, arrives in a timely manner and customer service was quick help resolve an issue that was my doing. Love this company

Thumbnail of user jamesk3082
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

Ships next day majority of orders when in stock. Super fast shipping. Waiting on one more package which comes tomorrow, and I ordered 3 days ago. Can't wait to install. I'll be putting down around 800 up to the wheels after everything.

Reason I chose this business:

Been shopping at AM for 14 years. 4 mustangs and now a Hellcat. Spent well over $80k and never had a single bad experience. I just wish there were a rewards program or something. After over a decade of loyalty something would be nice instead of a free catalog with my expensive order history lol. I just think AM would heavily benefit from rewarding their loyal customers. Hell, I’d take a free tshirt over a catalog of all the stuff that’s already on the website. Either way I love AM. Keep up the great service!

Thumbnail of user paulo215
2 reviews
0 helpful votes
  • Send Message
December 23rd, 2022
Verified purchase

Another well made product from American Muscle. I like this company because they are local. They have bailed me out of some tight spots with engine parts in the past. This cable was a simple problem to be solved, it's a quality product and shipped pretty quick. Good stuff

Reason I chose this business:

Local company, fairly competitive prices.

Thumbnail of user phils425
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Easy transaction, shifter handle delivered ahead of estimated date. Install took only 20 mins. Works great and looks way better than the stock T-handle shifter which should have never been in a HC to begin with.

Reason I chose this business:

Existing customer from the past with another vehicle.

Thumbnail of user samw893
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Just want to say that shopping online with American Muscle from Canada has been a pleasure. All goods received in perfect condition. Any issues were promptly dealt with by their customer service.
I need more money now.

Reason I chose this business:

Where else can you build a late model Mustang with. Lots of great stuff to personalize you car with.

Thumbnail of user rosss233
1 review
0 helpful votes
  • Send Message
April 17th, 2022
Verified purchase

The site itself is super easy to navigate through products are very informational when you bring them up and there's always a how to video on whatever you're looking for no complaints on my end. Somebody's paying attention at American muscle. Well done sirs.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?