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AmericanMuscle has a rating of 4.4 stars from 6,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,709 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
I have purchased items before and would like to say it's been a great experience each and every time.
All went well… thank you so much for the incredible ship times always!
Awesome product, very satisfied with my purchase. I still have a few more things, I'm going to order from AmericanMuscle.
Seen their great prices and wanted to try them out. I'm very happy that I chose to try them out.
My order arrived as stated. I was thrilled with the look of the product on my vehicle. I will order again from American Muscle.
Every thing I order never comes when the site says even overnight delivery. I have had orders canceled. I bought a set of wheels they site said they fit paid money to install and balance tires and then didn't fit my car. TPMs sensors had to be cut off wasted lots of money never refunded. Still have the lug nuts they sold me they didn't even fit the wheel. I wasted over 500 and then tried a few more orders still didn't come or wrong parts.
Because I use to buy lots of stuff
We extend our apologies for the less-than-ideal experience with your orders. Your feedback is important to us, and we're genuinely sorry for any inconvenience caused. We understand the frustration you encountered with the issues you have mentioned and the challenges faced because of this. I see that you have spoken with our customer service team.
Your concerns are valid, and we're committed to improving our customer experience. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to contact me at EXT 1257.
Amy
Products arrived on time and in good shape. I will continue to order from American Muscle, although I wish their prices on things like metal coolant tanks were a little lower.
I appreciated Jaclyn's support helping me build the order and creating a quote. I installed the wheels and tires yesterday and they look great! The only complaint I have so far is the weights placed on the wheels for balancing fell off one of the wheels (I found them after I had installed the wheels). I will have to pay a local shop to rebalance the when I take it in to have the alignment checked.
I’m a repeat customer.
Item arrived on time was a good fit. I wish your company would handle more of Shelby products not just Mustang. I'm looking for a Shelby carbon fiber, gas door that says Shelby on it.
Because I bought from you in the past
The spoiler is very beautiful already have it on my car it looks so nice and sleek. The shipping was on time and not damaged.
Friend recommendation
Greg was awesome in helping me select just the right cat-back system for my 2007 Shelby. Can't wait to get my Flow Master Thunder! Great price, great service, great company. Thanks Greg!
Title is as it says. Had the rubber peeling a little bit glued it back and they look great
Who else do you choose? ( sponsor me🥺lol)
The directions were not very self-explanatory. Construction said it would take about an hour for a novice to install. This was not the case.
Parts for my Mustang
Parts for my Mustang
The mini catalyst were just what I wanted. Paied for 2 day shipping. FedEx messed up and I got it in 4 days after calling customer service
Had what I needed and usually delivers quickly
Package says delivered but no picture proof of being delivered
Hi Andy!
Really sorry to hear that about your tie rod ends. I do not see that you contacted us to set up a lost package claim so I am guessing that you ended up receiving the item.
I left you a voicemail reviewing all of this and I hope that you will contact me back if you have any questions.
You can reach me directly at EXT 1257.
Amy
I never received an order confirmation email. In my account the order wouldn't show my order as it stated it needed to authorize the account. I clicked the link to resend authorization email. I didn't get that email either. I spoke with customer service on chat and phone and confirmed the order. They could not resolve the issue. I get promotional emails still from American Muscle but still no email order confirmation or for account authorization.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration that you have experienced while trying to verify your account. Please try to check your email settings and check your spam folder just in case the emails are going there.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy
I ORDERED THIS PART, RECEIVED THE PART AND THEN RETURNED BOTH TIMES DUE TO BAD INFORMATION LISTED ABOUT THE PART ON YOUR WEB SITE. WON'T ORDER FROM YOU AGAIN.
I'VE ORDERED AND RECEIVED QUALITY MUSTANG PARTS FROM YOU FOR MANY YEARS. NOT THIS TIME.
I am so sorry to hear about your experience with your Idler Pulley.
I see that we have processed a return for you.
Please let me know if you have any additional questions.
I would be happy to help.
Amy
EXT 1257
All items and mods have been great. No issues with descriptions. Some installs were a little challenging.
Everything came in quickly. Only issues I had was with the jacking rails that didn't fit on my Mach 1
American muscle is way to go for mustangs
After ordering got rims 4 days later. They fit perfectly, they cleared my calipers and I like the way they look on the car. Rims were packaged great. No damage. Offset was spot on. 255s on front and 295s on rear. 20 inch rims 9 in wide on front and 20 in 10.5 wide on rear.
Just looking
The ordering process was pretty straightforward. I ordered two flowmaster super 10s. They came very well packed and exactly as advertised. I will be ordering more from American Muscle in the future.
So far American muscle has some of the best deals, there are very few items I can't get shipped to me but all in all the products come when expected and to the quality that's stated.
Thank you so much for your feedback and your continued business with us. We value your feedback and if you wish to reach out to me directly to discuss your review I would be happy to speak
With you about it.
Thanks again!
Amy
EXT 1257
I like how it suggests parts specifically for your car. Ordering is easy and you get your parts in a reasonable time frame.
I had a good experience buying with American muscle 100 % recommend it
It was quick and easy the fact that alot of people aren't mechanical experts they help you to know if the part fits
My car is American made
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hi Christopher,
Thank you for reaching out and for your recent purchase of your K&N Series 69 Typhoon Cold Air Intake.
We appreciate your feedback and please leave a review on your CAI as well. We would love to hear what you think.
Feel free to contact me with any questions.
Amy
EXT 1257