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AmericanMuscle has a rating of 4.4 stars from 6,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,708 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Heard only good things about american muscle and knew the product described was the products received.
There should be a note saying the spoiler is not included. There is another similar to the one I got it was cheaper the difference was the color of the thing. But I was hyped telling everyone I had a new spoiler since it's my first time shopping for this car parts. I was saddened when I saw only the bill spoiler part and the plastic but no spoiler. I had to order it separately since it wouldn't make sense to back down now hopefully I get my spoiler soon but if I knew the spoiler wasnt included I wouldn't had bought it since honestly it's expensive for a small part and cheap plastic.
I couldn't find the right brake pads for my car because I ordered the Powerstop Big Front brake package. The American Muscle sales team worked on the issue with me and I was able to get those as well as the suspension set up I needed. Thank you AM team.
Esto es más en español
Pero más que excelente servicio y entrega
Confiabilidad
The filter should have been shipped in a box. It came out of its container and was loose in the bag. It could have been damaged during transport.
Easy to find the correct parts! Good quality parts too! The website is fairly easy to navigate.
Because they specialize in Mustang parts
Products shipped and arrived really quick. Cant wait to put in the next order of modifications.
As always, AM is the place I go to for any of my Chally's needs. Products came in the mail neatly packed and in working order
Is there any other than American Muscle? Next question :)
Great selection and good prices order arrived in a timely fashion and was packaged well I will definitely be a regular customer
Great selection
My third purchase and awaiting delivery. Past ones have been accurate and professional.
Great service and good price and fast shipping. The service was great, and easy to use.
Easy checkout online. The convertible top arrived quickly with no issues. Was packaged well. Exactly as described and high quality
Perfect fitment great look keeps the bugs off the paint going on road trips 2011 Grand Sport Corvette,
Had product in stock quick shipping
Simple ordering and always has extra information when needed.
One of the only websites I trust.
Love this site always received what I order, fast shipping
Extremely fast shipping…. Well packaging…
Everything is easy to find, great prices! And super quick shipping everything you could want
There the best! Thats why
Do not purchase from this company. They refuse to return parts that have never been used. So if you dont get to the car you are working on for 30 days and then decide to work on it and find out you got the wrong part. They will not give you a refund. Customer service is also terrible. DO NOT BUY FROM HERE!
Tip for consumers:
Customer service is a joke. No refund can be given on a brand new part. Do not use this company. Will spread the word via social media.
Products used:
None
I am very sorry to hear that you feel that way. Your experience is important to us.
Please feel free to reach out to me with your order number and I would be happy to look into this for you.
Amy
EXT 1257
I ordered ones on cj and they emailed me that they didn't have them. Canceled that order and bought these ones. Came in super quick but one has a chip in it. It doesn't bother me but that is why I gave it 4 out of 5 stars
Because it states wether the item is in stock or not and I can find everything I need.
Muffler fit perfectly onto my car, the install was straightforward and hassle free. As a noob in the car scene, this was definitely worth the higher price. Muffler was incredibly clean and shiny as well and sounds great. Having the sound demo and install videos on the sale page really helped sell me on it. I'll definitely be returning to AM for more parts.
The sound demo video in the sale page helped me understand exactly what the muffler would sound like which made me understand exactly what I would be purchasing.
Never got an email confirming I even bought anythingwas supposed to been here Saturday still no package
Thank you for reaching out with your feedback about your recent order with us.
I am very sorry that you did not get your confirmation email. Please feel free to contact us or check your account online to confirm you have the correct email on your order that you wish to be contacted at.
I would also advise checking your spam folder in case the emails have gone there. I am very sorry that your corner lights did not arrive on Saturday as expected. I see that they did arrive on Sunday.
I am glad to see that they arrived and I would be happy to speak with you about your experience as well as check your email address for you.
Please feel free to give me a call.
Amy
EXT 1257
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear about the condition the box arrived in that contained your oil filter.
Please let us know if you have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it.
Amy
EXT 1257