• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,344
Neutral
94
Negative
329

Instant Feedback

28,709 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user scottp2006
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

The only thing I am disappointed in is the fact that the convertible top did not include the cloth that goes under the rear window.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am sorry to hear that your top did not meet your expectations.
Please contact us if you have any additional questions or if you would like assistance.
We would be happy to help.

Amy
EXT 1257

Thumbnail of user williamp3894
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

The holes were misaligned and the product didn't quite fit. I had to use a drill to open the holes up a bit to make it work.

Thumbnail of user gtfon
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

You asked plenty, heres the review, AM might have what you need but theyll spam your email like a nigerian prince and still take half a century to get your stuff to you

Service
Value
Shipping
Thumbnail of user codya151
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Fast and quick item exactly as described
Fits good as well

Thumbnail of user zacharyh687
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase

Good customer service and response I received my package a little late but was due to usps not American muscle

Thumbnail of user jerryd576
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase
• Updated review

Always have what i want and best prices fast shipping good quality

Reason I chose this business:

Great prices fast shipping always have what i need in stock good quality

Great experience!
February 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great prices

Thumbnail of user savannaha59
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Came in good time but the packaging could be better. 👍

Thumbnail of user daltons106
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Great product and fast shipping. Will be doing more business with this company.

Thumbnail of user josez358
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Came super quick, easy instructions, satisfied, and looks good

Thumbnail of user jeremyg714
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

As always American muscle delivers the right part at a reasonable price.

Thumbnail of user davidf5016
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Ordered rear seat cover. Happy with the product. Will be ordering more from American muscle.

Reason I chose this business:

Had what I was looking for, no one else had it.

Thumbnail of user paulah993
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

The t-shirt is so colorful and a good choice of mustangs on it. The material is soft and a great selection!

Reason I chose this business:

Great mustang shirt selection

Thumbnail of user michaell4513
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

Car is looking even more badass than before. Shame that product came with air bubbles but aren't noticeable when you're gapping mustangs and Camaros 😎

Reason I chose this business:

Best of the best!

Best Place to look for accessories or performance!
April 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Y’all the best of the best!

Thumbnail of user charlesn1064
1 review
0 helpful votes
  • Send Message
April 16th, 2024
Verified purchase

Asking for a review for a part that's not available. You tell me. How would you rate a money transfer that was delayed?

Money is awesome, I look forward to it being in my possession. Come on, now..

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for reaching out in regards to your recent order that is currently on back order.
Please feel free to reach out to our customer service team if you would like to see if we have something similar in stock.
I apologize for any frustration this has caused.

Amy
EXT 1257

Thumbnail of user williams7211
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Always incredibly easy to order anything, part selection is the best! Fast delivery to my Canadian address.
Thanks Guys!

Reason I chose this business:

Price, selection and delivery!

Thumbnail of user marcob293
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

It only took me about 1/1/2 hours, but being an Auto tech for many years, owned 2 Sunoco Station, worked@ new car dealership and owned 2 used car dealership and still do, but I have a suggestion on the installation, is to remove the two factory rubber brackets' with 4,13 MM bolts, and it will be a lot easier to slide the factory mufflers out. A piece of cake and sounds great. Love It! Thank You
Marco Polo

Reason I chose this business:

They are an excellent company

Thumbnail of user christopherd2127
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

They helped me out on getting the right part i had bought

Thumbnail of user bradm745
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Fully took my order and payment, only to tell me two days later that the item was out of stock

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear about the delay with your side skirts.
I have emailed you about your order and please feel free to contact me if you have any questions.
I would be happy to speak with you about your order and thank you for reaching out with your concerns.
I hope to speak with you soon.

Amy
EXT 1257

Thumbnail of user landong33
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Easy to use website fast shipping doesn't get any better

Thumbnail of user dylang307
2 reviews
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Gonna see if they fit this weekend but other then that great so far.

Reason I chose this business:

Good price and says it will fit my mustang

Thumbnail of user grantg189
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Right from the beginning, my experience with AM has been great!
Easy to order, quick to ship, easy to track. Everything has been great!
Can't wait to get my side skirts now.

Tks to all at AM! 😊👍🏻

Reason I chose this business:

Great website.
Easy to browse.
Great product reviewed & install videos.
Just seemed to be the best foot for what I was looking for.

Thumbnail of user cesarg257
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Espectacular la mejor de todas lo recomiendo 100% una experiencia excepcional

Thumbnail of user donaldj745
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

Great job they did for would have liked to talk to a sales rep for more information about the rims me ordering my rims

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback and for your purchase of your wheels.
Please feel free to contact us anytime when you have a question.
You can reach out via phone, email or chat.

Amy
EXT 1257

Thumbnail of user eddiem462
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Sales person was great and she was able to take care of special needs I had making my sales experience great, I have purchased many times and plan on more!

Thumbnail of user johne3229
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Great place to order online and received my orders quickly.

Reason I chose this business:

Because they had parts I wanted for my Mustang Notch and good prices also.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?