• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,344
Neutral
94
Negative
329

Instant Feedback

28,709 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user johne3229
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Great place to order online and received my orders quickly.

Reason I chose this business:

Because they had parts I wanted for my Mustang Notch and good prices also.

Thumbnail of user timothyk869
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

The parts fit perfectly. Bit of struggle but they went on after few. Makes the ride much lower.

Reason I chose this business:

Parts were shipped very fast and delivered when they said they would be

Thumbnail of user danetted32
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

I love this cover! It fits like a glove! Super stretchy but clings to your car and doesn't sag anywhere. Really easy to put on yourself, no help needed. You won't be disappointed at all.

Reason I chose this business:

Fast shipping!

Thumbnail of user lucienl30
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

I now have to pay to have the tpms sensors installed and it defeats the purpose of free install/balancing. Overall, happy with tires and rims.

Reason I chose this business:

Reputation and reviews.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for reaching out and for your purchase of wheels and tires. I am so sorry to hear about your TPMS sensors.
I have left you a voicemail. I would be happy to help make this right.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user blakeh266
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

The website is very easy to use. It is very nice how it allows you to break everything down by specific car. They also offer pre-painted parts which is amazing for someone looking to put things on himself.

Thumbnail of user mosmer69
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

This is a third party shipper site, the promise of 3 day delivery is false! When requested to speak with supervisor, the supervisor refused to actually speak with me, very poor company to purchase from

Service
Value
Shipping
Returns
Quality
Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for reaching out and I do apologize for the delay you experienced with your purchase. I have reviewed your order and I see that it has been delivered. Please feel free to reach out if you have any questions.

Amy
EXT 1257

Thumbnail of user roderickw36
2 reviews
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

Now they say they don't have it. I also got to waste my time to find a FedEx to drop parts off.

Reason I chose this business:

Ads on social media

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that you got the wrong item and not your Fuel Rail and Coil Pack Covers that your ordered. I apologize for any frustration this has caused you.
I see that we have refunded you for this item and I wanted to reach out to you to discuss your experience. I am sorry I missed you. Please feel free to give me a call back and
We can look into this. I would the the opportunity to make this right.
I hope to hear from you soon.

Amy
EXT 1257

Thumbnail of user alexandros11
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

N/a n/a n/a n/a n/a n/a n/a n/a n/a n/a nnnnnnnnnnnn aaaaaaaaaa

Reason I chose this business:

N/a n/a n/a n/a n/a

Thumbnail of user dmitryl21
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

I can 99/100 times find what I'm looking for on this site. Good stuff

Reason I chose this business:

Best site out there for the prices and parts they offer

Thumbnail of user angeliea2
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Part came incorrect. I ordered a diffuser and they delivered side skirts instead.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

It was so nice to speak with you today Angelie!
Glad to hear that you are loving your Evo Style Shark Fins Rear Diffuser.
Thank you for your understanding and I am looking forward to your review on it!
Let me know if you need anything, my extension is 1257.

Amy

Thumbnail of user danielg2914
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase

American Muscle is a very dependable website for those looking to make your car a different beast!

Thumbnail of user sergioa151
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

The lights look great on my car, they make the rear look newer. Took me about 45 minutes to install, instructions were very simple.

Reason I chose this business:

Quality of the products I am buying.

I love your website..
October 16th, 2022
Verified site experience
• Previous review

I love your website. I would like to learn about using my car as a build model
On your site

Reason I chose this business:

My go to for parts

Thumbnail of user dennisl1041
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

No issues, received my item. No complaints would order from again if needed.

Reason I chose this business:

You had the exact item I was looking for.

Thumbnail of user jamesc3250
2 reviews
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase
• Updated review

I ordered these parts for modified trans tunnel on my 1972 chevelle.Wish there was more detail about product, but ordered and am happy.

Reason I chose this business:

Had what I wanted

Wish there was more detail about product
April 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user samuels1102
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Always a great place to get your muscle car needs.

Thumbnail of user gonzaloz8
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

I've received my mustang gt 1998 throttle body on time and in perfect conditions.
Thanks

Reason I chose this business:

Because it has all the parts that I need for my mustang gt 1998.

Thumbnail of user josev1163
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

Prompt and excellent service in purchasing a trunk mat

Thumbnail of user shaneh48
2 reviews
13 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

Great one stop shop for my performance needs. It's awesome that tech support is available after hours. Keep rockin AM.

Reason I chose this business:

Selection, support, and quality products with the exception of Granatelli products.

Thumbnail of user hadia34
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Had an amazing experience purchasing from here. First time buyer and will definitely be returning. Spoke with Arthur. F on Customer Support and he was of great help.

Reason I chose this business:

Was referred by a friend for your exhaust systems

Thumbnail of user dustinb402
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Always receive my packages quickly, and well packed, and as described

Reason I chose this business:

This time just a replacement side mirror for my mustang

Thumbnail of user jimh1959
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Ben was a huge help, during the entire order process….He answered all my questions, and was very knowledgable about the product I was looking to purchase!
5 stars in my book!
Thanks Ben
Jim Holan

Thumbnail of user donovans84
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Always an easy and exceptional experience. I got my self a clutch

Thumbnail of user christoferb5
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Package arrived on time but when I opened it the product had minor damage I had to fix/cover up.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that your louvers arrived with damage. That is not at all the experience that we want you to have and I would encourage you to contact us if something is wrong with an order.
We would be happy to assist you in getting a replacement louver if yours arrived any less than perfect.
I have reviewed your order and I do not see that you have contacted us about this matter.
I have left you a voicemail and I would like to invite you to give me a call back so we can make this right.
Please feel free to reach out.

Amy
EXT 1257

Thumbnail of user kennethb2004
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase
• Updated review

Web site very user friendly and easy to navigate all the way to checkout. But i ordered blue color arms and got red instead. Other than that great product

Web site very user friendly and easy to navigate all...
March 29th, 2024
Verified site experience
• Previous review

Web site very user friendly and easy to navigate all the way to checkout

Thumbnail of user walterh705
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

When shipping out a product...it'll be good to tell customer how ur shipping( usps, Fed Ex, UPS) so customer can give u address on how it's going to be shipped. Some USPS will just send stuff bck

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hey there!
Thank you for reaching out with feedback in regard to shipping. I tried to reach out to you and so sorry I missed you. I have left you a voicemail. Please feel free to contact me back if you have any questions or if you would like to discuss your experience. Thank you for your many purchases with us, including your most recent for your SpeedForm Modern Billet Radiator Cap Cover.
Take care!

Amy
EXT 1257

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?