• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,339
Neutral
95
Negative
324

Instant Feedback

28,659 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,712)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user alfonsom159
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Great, as always, I keep coming back again and again, because it's quality products, and excellent customer service, I always get my order before the date of arrival.

Reason I chose this business:

I always get my parts from AmericanMuscle more variety to chose from and fast delivery.

Thumbnail of user stevenw2399
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

It was a good experience

The huge concern is I am getting 4 to 5 emails per day, all different. Pain in the $#*!
Please leave me alone, maybe ONE per week

Thumbnail of user camerong228
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

I have received and installed my wheel set which I also purchased the TPS sensors at the same time as a suggested accessory. My assumption was that these would be installed with the wheel set. But it was shipped separately. This just does not make sense that they would not be installed when the tires are mounted on the wheels. If I want them installed I would have to take the set out to a tire dealer and have tires unmounted and the TPS sensors installed.

Reason I chose this business:

Good pricing and discount and they would delivered ready to install. But as noted above that is was a poor assumption.

Simple to use
July 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good pricing and discount.

Good range of pr
May 14th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good range of products to select from.

Thumbnail of user robertb10345
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

American Muscle has great deals on wonderful products. The Powerstop 26 Strret Warrior slotted/drilled rotor and pad kit is the perfect option for my 2012 Camaro SS. They work and look awesome, and were shipped to me in a couple of days. I'm very happy with them!

Reason I chose this business:

Quick delivery and great service

Thumbnail of user bryanb770
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

The ordering process was easy, and the product is just as described. It was received in a very timely manner and the fact that they recognize military and veterans is greatly appreciated.

Reason I chose this business:

Great assortment of performance parts at decent prices.

Quick and easy
September 28th, 2022
Verified site experience
• Previous review

Quick and easy. Discount coupon was a nice touch.

Reason I chose this business:

Nice selection of parts

Thumbnail of user kevino1178
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I received and installed replacement bump stops for my S197 Mustang that was modified/lowered by Roush as part of its conversion to a Stage 2. The original bump stops had deteriorated badly and were also for a standard (non-lowered) Mustang GT. American Muscle's replacement kit was an OEM product that was used on Shelby GT500's. This was the perfect product for my car and was a direct fit replacement. Thanks to American Muscle for carrying this kit and at an excellent price. Fast and reasonable shipping, too!

Thumbnail of user jimmiec70
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase

Product was as advertised. Was slightly disappointed that the installation instructions suggested that I might have to form the metal to fit. Expected a custom made product.

Reason I chose this business:

Made previous purchases from AmericanMuscle.

Thumbnail of user derekd841
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I got the right part i ordered and shipping was on time. The only negative was that the part was greasy as hell. For the price I paid for it they should have at least knocked off the thick sludge.

Reason I chose this business:

Had the part i needed.

Thumbnail of user jackd1288
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Overall a great product I've ordered before just a couple of months back this time ordered two for two different cars and what got my attention was it was available before I was leaving for my trip so I was going to be able to install beforehand, but then got a update on shipping and it was coming later than was told it was coming now. I have to let it set until I get back from my vacation just a little disappointing but Overall it's still a great product

Thumbnail of user thadp16
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

2019 Mustang GT w/ performance pack with installed Roush Supercharger. Swapped out the Vacuum / Oil pressure gauge cluster for a Vacuum-Boost / Oil pressure cluster and it took about 10 minutes. Perfect fit and you looks stock! Plug and Play. Easy peazy!
Customer service verified that it was the correct part that I was looking for. Right on.

Thumbnail of user daniels4986
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Received the tuner fast and easy to update and it's easy to navigate around, however i haven't received my pcm swap and the Holly/DiabloSport site says the PCM is on backorder, So i can't really use my tune or tune the car whatsoever. I followed the instructions and filled out the form and even contacted Holly about when the PCM will be back in stock. Emailed two days ago and haven't gotten a response about the status on shipping nor being in stock. I literally spent also $600 on an upgrade i can't even use. There is nothing wrong with the Tuner itself, just wish i would've known the PCM was on back order, otherwise i wouldn't have bought the tuner in the first place..

Reason I chose this business:

They have great deals and have everything i need.

Thumbnail of user anthonyw1873
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

A little bit extra that it gives you a new clutch pedal makes it easier to drive
Without being so close to the steering wheel, makes it greatly appreciated

Reason I chose this business:

Found it online

Engine hood cylinders
May 22nd, 2024
Verified purchase
• Previous review

Installation took about a half an hour. I am very please work wonderful couldn't ask for anything better.

Reason I chose this business:

Went to American muscle maple grove. Speedway learned a lot about their products very pleased with them.

Thumbnail of user jordanl561
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Everything was great except the fact I can't find parts that fit Chrysler 300 through your site. You have every dodge but no Chrysler it's kind of sad was looking forward to getting more items but I don't know what exactly fits my car

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hey Jordan,

I apologize that you are having trouble finding products for your Chrysler online, if you would like you can give our sales techs a call they are all knowledgeable in our products and can hopefully find you some universal items that will work for you.
Again appreciate you taking the time to write us a review.
Allison Ext 1896

Thumbnail of user gregb1500
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Yet again I'm amazed at the customer support from American muscle. This is the second time I've ordered since purchasing my new hellcat. Mike D is has walked me through both orders and I couldn't be more satisfied. Thank you for having all the upgrades I could want, and the sales force to sell it.

Thumbnail of user a.dd
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

You shipped me the wrong parts to my US address. I brought my decals back to Canada and they were wrong when I opened the package. Called CS. They will not send new product or credit. They want me to ship the product back at my cost. Canada to USA, it's going to cost me more$.
Response from CS was too bad you should've checked they were correct before you left the country. My response - my job is not to be your quality control and pay for your mistakes. You've lost a customer over this.

Reason I chose this business:

Doesn’t matter anymore.

Thumbnail of user ronalds2318
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

I was great to find products for my Challenger that gave me the chance to transform her to what I felt makes it mine. The prices are good, and keep me informed for each product, for delivery times.

Reason I chose this business:

The name says it all, I have a American made muscle car, who else would you trust.

Very helpful and chat person very much helpful with...
September 27th, 2024
Verified site experience
• Previous review

Very helpful and chat person very much helpful with any questions.

Reason I chose this business:

Easy ordering for my color and make of my car. Gives good advice on difficulty of doing it yourself products. Making it Personal, means you do it yourself.

Thumbnail of user michaelb12749
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Nice and easy except for checkout. I attempted to do the military discount but you said I had exceeded my discount. This is my first purchase so that's not accurate. Bummer.

Reason I chose this business:

Had what I was looking for. Optimistic it will work.

Thumbnail of user collinw69
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I have went through 5 agents and 2 supervisors, noone has corrected the issue. 3 attempts to ship with errors, 2 times accounts were messed up. An for all the trouble (remind you I'm still waiting) all I got was 60 dollars of credits to the same company who can't ship me a package properly, and supervisor says all they can do is apologize. Terrible expierence I advise to order from anyone else...

Thumbnail of user montaurusr
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I've been ordering from American Muscle for several years now and as I've always said im always satisfied with the ENTIRE experience from the site to ordering to shipping which is always fast and easy.

Thumbnail of user kirtlands
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

Purchased the SR caster camber plates. When they showed up, they were loosely put together for shipping. One of the lower plate studs had the nylock nut installed cross threaded. I tried to slowly back it off in order to not damage the stud threads but no luck strpped beyond usable. I needed to get the car driving so I didn't have time to send it back. So I used a die for a smaller thread size and got it installed. Don't know if this was an item that was purchased prior to me and someone cross threaded it and sent it back, or t
It was done at the factory. Be aware and watch what you purchase.
Other than that, they are a decent product.

Reason I chose this business:

Purchased from her before

Thumbnail of user danielg2994
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I was under the impression that I was going to get a military discount as stated during purchase. When I paid no discount- I voiced my concern but still nothing. I choose not to spend any further money with AmericanMuscle. And I will also encourage my veteran colleagues to not purchase from your company. Military service is totally disregarded on your behalf.

Reason I chose this business:

Past experience was good

Thumbnail of user michaelg7323
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

They always have just what your looking for and at a very Good price for all your needs.thank you for all your help with our perches and it's always good Quality parts so thanks again. 🤗

Reason I chose this business:

Rain Guards this time and my wife loves the look.

Thumbnail of user mikeo1136
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I ordered a strut tower brace and front floor mats for my 2024 Mustang GT. They arrived in a reasonable time and the strut tower brace was less expensive than Ford and another company was offering.

Reason I chose this business:

They had what I wanted at a reasonable price.

Thumbnail of user csabam12
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

That was a slight hiccup with the shipping information in the the beginning but the helpline was on top of it right away and eventually everything turned out OK. MAF works good! Thank you, guys👍

Reason I chose this business:

You guys have what I needed. 🙃

Thumbnail of user edwardt814
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I tried to purchase a part that we needed, and my order got cancelled not one but 3 times and i called to check was was going on and they couldn't even tell me.

Reason I chose this business:

A friend of mine referred me to the wed site.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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