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AmericanMuscle has a rating of 4.4 stars from 6,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,714 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
This company has been nothing less than a nightmare. Ordered a spoiler for my Charger. They charge you for instalation then send ypu to places who do not even install. Order rims and caliber covers. Sent me the totally wrong item. When request return. They charge you a rediculous fee. Customer service is un knowledgable abd extremely rude. Eill NEVER order from this unethical and unprofessional place again. The onpy person who seems to have a ounce od proffesionalism and decency in the entire company is a sales rep by the name of Charity. She tried her best to help. While their shady practices and un knowledgable co workers makes it impossible to do her job to satisfy her customers. She is too good for this schetchy and unproffesional company
Products used:
Ripp off artist. With very unethical policies
Easy to use website, easy purchase. Great experience.
Always fast shipping and great selection as well as price. If there's ever an issue every single person I talked with since buying from AM has always been over the top helpful.
Always fast shipping and great selection
Everything is easy to navigate,I recommend to everyone..
I had a issue with a existing order, I was helped with Satisfactory service. Everything went nice and smooth.
Great products for my 2004 Ford Mustang!
Looking for a cat back exhaust system.
I was able to find what I was looking for. Great! Easy shopping experience
Have all the accessories I need for my 2004 Ford Mustang.
I have ordered atleast 5,000$ worth of parts this past year. I have had problems with quite a few of them. This last one aggravated me though and I am not happy with American muscle. I ordered the MP concepts rear led diffuser lights about 9 months ago. 3 of the l.e.d. Lights just burnt out! I called American muscle and they said there is nothing they can do because they aren't warrantied. Lol so you sell a product that breaks after 9 months and don't even offer to discount new ones?! Smh
Thank you for bringing your concerns about your LED lights to our attention. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy
This month I purchased a McLeod clutch kit and a set of 2 piece OEM cobra-style headlights with black housing.
Great part selection and an easy to use website.
Fast shipping and excellent communication emailed tracking very quickly!
Cost and now fast shipping
Easy to navigate and find matching parts for my car.
5 inch Antenna for my 2014 Mustang GT. Looks great.
Part Availability and great customer service.
Parts selection
It was a great experience with the phone call from the Sales Associate. He did follow-up promptly to see if I had any other concerns or questions with his quote. I did compare the pricing on Amazon.ca but decided to buy from American Muscle because there was only a $3.00 difference.
Easy as always to shop here. Very happy your site provides the ability to see the product on customer submitted photos before making a decision
From the phone call I placed with technical questions, to placing my order, how fast delivery was, and everything in between, was 100% flawless!
Very easy to install, came in 3 days, and I can really notice a difference. For 90 bucks this was worth it
Cheapest parts with good reviews.
I received my headers and exhaust but have NOT received my pedal commander. It was paid for with the same order. The exhaust box was damaged and had been opened and reclosed.
Please send the rest of my order.
Part fit like it should quality very good! Very easy installation
Brand and price
Shipping was fast and no damages on product. And very easy to install.
I’ve heard many great things about American Muscle I just had to see for myself.
Always fast and easy. Needs to ship ups or fed ex. Usps does not deliver to my physical address. Thank you. They look very good on my car.
Have the things I want at the right price.
Communication was great and shipping was fast and on time.
The prices seemed reasonable.
Good! Purchase thank you! Thank you thank you thank you
Thank you for your feedback regarding your spoiler.
Happy to hear it!
Please let me know if you if you have any questions.
I would be happy to help.
Amy
EXT 1257
Easy to understand website and quick shipping. I will keep shopping at American muscle
I found it online
This was an enjoyable transaction with fast shipping.
Price and confidence
There's a reason I only shop American muscle and nowhere else 🤝
Because they have the parts I want and fast shipping for someone as impatient as me.
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you so much for speaking with me today in regards to your experience.
Please do not hesitate to reach out if you have any questions.
Amy
EXT 1257