- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
AmericanMuscle has a rating of 4.4 stars from 6,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,714 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
This was an enjoyable transaction with fast shipping.
Price and confidence
Fast shipping! Talking hours! Very impressed with the company.
Because America
Easy to understand website and quick shipping. I will keep shopping at American muscle
I found it online
My package 📦 came very fast. Well packed and professional service.
Top tier. Super simple and quality. Had issues on fitment of diffuser but maybe that's due to me painting it lol
I recently ordered a gt500 hood for my car. I got an email from American muscle that when the hood deliverers I need to open it and see if it's in a good condition. The hood was supposed to come Friday but it came Thursday instead a day early. It got delivered to my house Thursday morning but I wasn't home. My family told me that the delivery guy dropped it off outside the house without knocking or ringing the bell. So I wasn't able to sign or anything. When I got home I opened and the hood looked good. It was also painted matte black but I thought that was how primed supposed to look. I took it to the body shop and the guy told me the hood it's already painted black and he saw all these scratches underneath the paint and he wasn't be able to do anything with it. He said somebody already painted to cover all the scratches but that didn't work out. I personally ordered it brand new instead the open box so I don't have to go through all the extra work. The hood is being picked up on Monday and im supposed to get a new one soon. But im very disappointed for waiting all this time to basically receive an "open box" after paying full price.
Good service! And will buy again and more to come!
Fast shipping and prices.
I received my order quickly but it was the wrong item. I'm the process of trying to get the right items but I haven't received a response yet.
Used in the past
Hi! Thank you for leaving feedback and for speaking with me this evening about your experience.
Again, I sincerely apologize that you received an incorrect item when you purchased your headlight covers.
Please let me know if you have any additional questions.
Amy
EXT 1257
Mathis was a very easy quick process to order and fast delivery.
Ordered hood struts an rear shocks for my 2014 GT/CS. Very satisfied so far
Excellent experience. Fast. Part installation was fantastic.
Google.com.
Direct replacement for my 2013 dodge charger R/T with the 5spd transmission. Looks great and went in exactly how I took it out! Good quality material
It’s the place to shop
The sales people after three times and 10 uploaded photos and door tag could not get the correct rotors and breaks. Mind you this is for a 2018 Mopar, this is not a 30 yo car.
Support unfortunately was much worse, we spoke with a Jennifer who seemed offended that we would call with any expectation. For more than a week we called multiple times per day after having an escalation ticket. It would seem that having a vehicle on jack stands for more than 40 days should not be American Muscle's concern. We have 3 different refunds we are waiting on and the car has been useless since before Christmas.
As of yet another day and another phone call we still cannot reach a manager. I would assume that is the company policy. Look for my upcoming YouTube video on my interaction with this company and their support.
Tip for consumers:
Yes that I have reached out to the AG of Minnesota and the BB with formal complaints.
Products used:
We have not used anything yet nor have we got our money back going on 40+ days later.
I am so sorry to hear about your experience.
Please let me know if you would like to discuss
Your feedback or if you have any questions.
Amy
EXT 1257
Great sales on items I eyeball that i don't want to splurge on yet!
Tail lights I wanted were cheaper here than anywhere else.
I already have louvers on the back windshield. This will work with what I have.
The price was great.
I have been shopping with American Muscle for years.
The wheels were delivered. One had some minor damage. American Muscle offered to replace it.
I had problems uploading the required photos. After 4 customer service people I finally got everything squared away.
I have been using American Muscle for years now. A variety of products at reasonable prices.
American Muscle has a large variety of pairs and accessories.
Had the parts that I wanted at a fair price.
Your employees treat customers like everyone else should. I'm very impressed. Congratulations on your team!
The item I wanted to buy was out of stock for a while. American Muscle notified me when it was available and I ordered the item. I've been upgrading my 2005 mustang with the help from American Muscle since 2011.
This is where I get all my mods.
Answered all my questions and made sure everything would fit right. Made the ordering process very easy. Very satisfied.
I had a great experience with ordering all my parts and I appreciated very much thank you
Good Ken walk me through the buying process. A great Rep. Made my buying experience present.
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you may have experienced with your GT500 hood. We understand that the hood has fallen short of your expectations, and we genuinely regret any frustration this may have caused.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy