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AmericanMuscle has a rating of 4.4 stars from 6,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,716 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Ordered my diffuser from AM and honestly was expecting it to be cheap looking but it was actually great quality and love how it looks on my car
Bought from them before
Great Business to deal with! Great products! Good prices! Knowledgeable people! Great communication!
Had what I was looking for at a great price and the shipping was excellent!
The only downside to ordering is dealing with fedex who are notoriously bad at handling products.
Couple stickers would be a nice addition for you guys to send, everything else was great
Good parts and prices
Joe, who I ordered from was easy to work with gave all the info I needed and didnt need.
So, I was really excited to order parts and start working on my Mustang. The website is easy to use. Good description and videos of most products. I ordered my parts, and they were coming in earlier than expected which was great. But then my suspension package showed up and was missing parts and it showed by both the Fed ex shipping and the packing slip that the main components did not get shipped to me. Contacted customer service and that was a decent experience, nothing bad. Only thing is I don't understand the response. It was very clear I did not recieve the Rear Shocks and front Strut towers and the only thing I can do is send it back. They could not send me them even knowing
I DIDNT receive them because they never shipped them. I checked the website and it still showed in stock on the product, but again I don't quite understand their thinking. Thats why 3 stars instead of 5.
Enjoyed looking at the magazines and website.
We bought louvers for our mustang in December. We live in Wisconsin so the car wasn't driven till this week. March 14. I was going down the interstate at y5 miles per hour and the $#*! tape they sent us for attaching the unit to the car gave way, did not hold, and the unit goes off the car. The company said well,it's past thirty days to bad they didn't even want to discuss this. THIS COMPANY AND ITS PRODUCTS ARE CHEAP AND THE COMPANY DOES NOT STAND BEHIND THEIR PRODUCTS AND ARE VERY RUDE. DO NOT BUY FROM THEM.
Tip for consumers:
Company doesn’t care and was rude
Products used:
Louvres for back window and side window
I am so sorry to hear about what happened with your louvers! Your experience is very important to us. Please feel free to reach out to me with your order number and I would be happy to take a look at this for you.
Amy
EXT 1257
The American Muscle team has always taken care of me on what I need and got my orders to me in a timely manner! This team deserves all the praises! If you're planning on ordering from them you're making the right choice!
Hood insulator arrived in open box. Was not damaged, carton too large for item. Arrived on time.
Have had good experiences with them in the past.
Exhaust came nicely packaged. Looking forward to installing.
Great selection, arrived on time, good quality products at a fair price with no shipping costs!
Parts in stock and fast delivery. Definitely Worth it.
I bought here the canister purge valve that it supposed to fit my mustang ecoboost 2017 but at the end of the day it was the wrong part
I got part for my car from American muscle before
We apologize for the inconvenience with your recent order for the canister purge valve. We understand the frustration of you experienced. We're genuinely sorry for any disappointment this has caused.
Should you wish to delve into this matter more deeply, please feel free to reach out to me directly at EXT 1257.
Amy
EXT 1257
This shifter knob came with the boot base which is nice. However, I had to cut new threads (M12-1.5) on my shifter to make the knob work. Someone munched the OEM threads trying to install the previous shift knob. Once I got this cleaned up, the new shift knob looks and feels great!
They have all kinds of Mustang parts.
Order came in quick great!. Product is in great condition they did a great job putting the order together I received it safe and sound the only thing is the counter balance that I had to get rebalanced to reduce vibration but other than that simple fix everything was fine.
Had what I was looking for and trusted seller.
Very unsatisfactory service with entire experience. Did not know about military service discount until after placing the order. American Muscle refused to provide discount retroactive even in the form as store credit. Customer service took a long time with me on hold just to turn down my request. Could not even return items.
I am so sorry to hear about your experience.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Easy website to work with. Great and fast shipping and exactly what I wanted!
I have ordered from them before… and have always been ever pleased with them!
I made 2 purchases the umbra smoked taillights, which are amazing looking and well fit. But I also purchased the centa v2 diffuser in matte black, they are absolute junk, hundreds of dollars for pieces of plastic, with junk hardware. Needed to assemble and with the cheap matte coating, even the finger prints won't come. It did not fit well, and does not mount well to my vehicle but since I've assembled and drilled. I am stuck with plastic that will eventually break my stock diffuser or dissolve down the road...avoid.
I am very sorry to hear about your experience with your Centa VR2 Rear Diffuser.
Please feel free to reach out if you would like to discuss your feedback or if you have any questions.
I would be happy to help.
Amy
EXT 1257
This is an awesome website to buy muscle car parts. Mopar!
Had the part available. Also, at a reasonable price compared to other sites.
It met my expectations and shipping estimate. Thank you.
Product received (brushed steel) door panel looks great. Shipping was quick.
Have used American Muscle for most of my after market products.
Fast shipping easy installation love the look of them sounds nice not annoyingly loud
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for bringing your concerns to our attention in your review. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
I would be happy to speak with you about it.
Amy
EXT 1257