AmericanMuscle has a rating of 4.4 stars from 6,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
American Muscle is my go to place to shop for parts. The costumer service reps are very friendly and professional. If I need help or an update on my order, help is either a click or phone call away.
I'm impressed with their business model.
Placed an order that apparently got lost. After calling to see where it was they didn't know. But you have to wait three additional days after speaking with someone about a lost order before they will reissue a new order. Was rather unhappy about that.
So pleased with the pre-painted louvers that I purchased from American Muscle. They are a perfect match to my 2006 Ford Mustang. Selecting the appropriate item and ordering was quick and easy. I receive my items a day earlier than expected. No hassle at all!
They had the item that I needed for a reasonable price.
I have not installed the headers yet. The manufacturer did not package the mounting hardware well and the bolts were all over the box when I received it. After counting I am missing one header bolt. I placed a message with AM and they responded that the manufacturer will not mail out the one bolt as needed and source it locally. I was told that I can get reimbursed $15 if I can get the bolt myself. This is appreciated but I an still looking for a header bolt with the right specs.
Easiest way to get the right equipment for my mustang.
Very happy with the purchase made at AM. Itwas my first time buying wheels and tires online and was a bit apprehensive, but glad I pulled the trigger. Fast and easy delivery and everything arrived as expected. Car looks great.
Best place to buy parts for your American Muscle cars, highly recommended!
My husband and I placed an order on Tuesday and received it on Saturday in the same week. Their customer service is phenomenal! I would definitely recommend American Muscle to anyone looking for items for their Mustang. We are definitely going to do more business with them in the future.
Because we love our Mustang and want only the best for it.
After installing the shifter to the car I've notice that the ball is loose I've tried to tighten it down with no success, it's still loose and doesn't feel good in the hand it feels low quality. My over all shopping experience was great just not happy with the product
Ordered a hood scoop for my 2010 mustang gt! Fast delivery and excellent customer service and product!
Parts availability
I got a room and tote package. They came mounted and balanced with tpms sensors installed. Shopping was fast and they arrived when scheduled. The reason for only four stars is one of the rims has a nick in it. The packaging showed no signs of damage so I am assuming it was shipped that way. Not worth the hassle and cost of returning or exchanging just hoping quality control is better in the future. I will do business with American Muscle again.
Seemed to be a reputable Mustang website and sold the wheels I liked.
Ordered several things from AM and a few things came a day early while most things came on time. Tracking the orders with frequent updates was great, and overall, I had a great experience through the whole process of purchasing parts for my mustang. A couple boxes where in a slightly rough condition, but the product wasn't damaged, so it didn't bother me too much.
Great prices and a reputable seller.
I ordered my heater hose for my 2013 charger, it arrived when they said it would, & I couldn't have been happier, I quickly went to install, it was easy for me and didn't take long. Word of advice, use just a Lil w/d 40 to help loosen old hose as well as new. Next, spark plug change yea!
Nothing more to say! Everything was perfect and fit well. Description was spot on with no issues.
I received my package on time and before I had time to install it. It was kind of high priced but I need a little more fire under the hood. I am very satisfied with my order, can't wait to get it installed.
Thanks J R Bare.
I've ordered parts from here before and everything fits!
I have been a customer of American Muscle for YEARS. I have spent THOUSANDS with them. The last year quality, bang for your buck, and customer service have all gone into the toilet. Prices on just about everything on their site have doubled, lots out of stock, and completely crap customer service lately to the point where I will be using one of their two main competitors from now on. Customer service lied to me so many times during the latest debacle with them. Use their competitors, folks. Maybe it'll wake them up.
Tip for consumers:
Click over to their competitors and buy from them instead. You'll thank me later.
Products used:
I am forced to order the same item from a competitor, due to American Muscle's incompetence.
Went online, then wanted to call the number given to speak with an "enthusiast". The guy answered. I then told him I wanted his opinion on a product I was going to purchase. (air Filter) He then simply hung up. Nice to have a job that you can work only when you feel like it.
Fast shipping, parcel in good condition, great support from AM.
Customers pictures. And good variety of stock.
Delivery arrived when expected. Instruction were included and support for tune was timely as well.
Very happy with my purchase and the items was received by time fast delivery!
Best place to shop for your muscle car needs
It's safe to say that it's hard to find a company that gives such great service and glitch free processing. I'm the Parts manager at VP speed shop in Santa Rosa California and it's definitely a breath of fresh air receiving such great service and ease of ordering. These wheels are perfectly set up and for my personal rig and I can't be happier!
I chose American muscle because I found what I was looking for here and I heard such great things I will be back Ordering more products!
Purchased the aluminum finish JLT oil air separator for my 2022 mustang gt. After pulling the dust cover off, it literally takes 30 seconds to unclip the stock line and plug in the upgrade. The one on my f-150 has worked well for years now, im sure this one will too.
Good selection, good price.
Thank you for the over-the-top customer service! Decided to keep the tires but when I asked about returning, the service was GREAT! Highly recommend this company and will be a return customer. Thanks!
I have shopped here before not knowing about your military discount. Saved a bunch and bought more. Love it.
I am a repeat customer. If your shopping for Mustang, you guys are great.
Excellent product selection, extremely fast shipping. I found the very thing I needed for my 5.0L quickly, that no other Mustang resto site offered, including Late Model Resto.
Never doing business with them anymore.
I order the parts from them they said we have on stock its going to take 5-6 day to arrive.
On 6th day they send me a letter parts not on stock needs wait +12 weeks
Layers, not serious on doing business, waist time.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that your item was lost.
I see that you have spoken with our customer
Service and have been assisted.
If you have any questions-
Please let me know.
Amy
EXT 1257