Right after placing my order I realized that I ordered the wrong size. I sent a message and called customer service to cancel the order. My order didn't ship until four days later so obviously there was plenty of time to cancel it. Now I have two sets of useless hinges and to return them I have to pay shipping both ways plus a 25% restocking charge. Total BS. This was my first order and it will be my last.
Tip for consumers:
What do you think would have been helpful to know?
Products used:
Shoes, jackets, belts, cosmetics, etc.
Thanks to Amerock my 'brand new to me' bedroom set is done! I picked out new hardware to spruce up my dated furniture, and along with some new paint, our bedroom is beautiful!
Products used:
Amerock Elegant Brass bedroom furniture handles & knobs
The cabinet hardware looks great! I am wondering if I can send the extra box of hinges back. We will order from you again. Thanks!
Tip for consumers:
That the hinges were sold in pairs. I ordered 1 box to many.
Products used:
Hinges and pulls
I received my ordered within a week. The kitchen handles were exactly as described and of high quality. I would order from this company again.
My order came quickly, no problems and I was happy to find the cabinet parts that were like my original parts.
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