I ordered a special pair of glasses which Amevista stated are non-refundable. However, in the order form, I clearly specified that the size listed on the website was too small for me and requested a larger size. They simply did not care about that and rushed to send the glasses, knowing they would not offer a refund. This is in bad faith and could be considered fraud, as Amevista knew I could not wear the specified size and needed a larger one, but continued to receive my payment and sent the glasses, thereafter stating they were non-refundable despite knowing they would not fit me. I was paying almost 400 euros for rubbish. They could use them for another client if they only have one size, but still expect me to discard them. I believe this is a fraudulent way to operate a sale
Tip for consumers:
they dont refund
Products used:
none
Date of experience: November 6, 2024
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