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AMIClubwear Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the quality and design of specific products, particularly costumes and shoes. However, a significant number of reviews highlight serious concerns regarding customer service, including unresponsive support, shipping delays, and a problematic return policy. Many customers expressed frustration over receiving incorrect or incomplete orders and a lack of communication from the company. Overall, while there are positive sentiments about product quality, the prevalent issues with customer service and fulfillment suggest a need for improvement in operational reliability and customer support practices.
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Clothes were cheaply made and can only be returned for store credit.
Amiclubwear has some of the most amazing products especially their clothing and shoes. Not to forget their ridiculous sale prices and door buster. I've been purchasing their goods for a year now and I've never had any bad experiences. Only thing I must say is the shipping price is a bit costly and the processing time can take up to 3 days which I truly don't appreciate. Go and shop at this site if you need quality goods, you won't regret it!
I received my order within the time estimated, and I am very happy with it.
I oder a dress they send wrong colour but I cant bother to go thru the struggles to return so I just have to keep it. First time that ever happen. And I also oder a jumpsuit tha cannot fit how do I return it back and reoder something else.
We want to make sure you are 100% happy with your purchase! I don't see that you have contacted our customer service hotline yet so allow me the opportunity to help you! We look forward in hearing from you!
The out fits seem shorter and cs is not good when your told you are not able to return items due to mark down when they really not marked down.
I've also recieved ripped items only to be told they are not manufactory damages and then when I look back on how much I've spent they should be gald to return if it needs to be return.
Very dissapointing and bad I haven't received my item yet and its been 3 weeks if not more.
I really appreciate the high level of customer service and the quality of products for low prices! Thanks AMI you rock
Very happy\ when I have a bad experience am I support team is great
I was happy with the product but not necessarily the way the product fit. I found they were not true to size and ran kind of small.
My experience was very much satisfied, I will always now an in the future order from this website.
Every order that I receive something is always wrong either the merchandise is damaged, the packaging is ridiculous or my order is messed up. Customer service is terrible. I have plenty of orders with ami and only have been just on with excepting one order because I had an event to go to. Even then I had to take shows to a shoe maker to have the sole of the shoe joined properly. There was even a time a received wedged boots with no heels on them. Yes the website hs wonderful pricing within budget but I've received shoes from retail store that are better quality
The last 2 time I shopped I was really disappointed when I received the shipment. I usually purchase at least five pairs at once and on these occasions three out of were so old and dusty, the soles were falling off and they seem as if they were exposed to the elements for long periods. I am seriously considering boycotting that site.
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Received internal shoe boxes that were crushed and bent
I receive all of my products in a timely matter. The customer service rep always email me back in a appropriate time with updates on my shipping I am always pleased with my products I love this company
The sweater I ordered appears way smaller in person than on the website. It wasn't made apparent that the fabric wasn't stretchable, there are no care instructions anywhere on the sweater, nor is there a size indicator letting me know I even received the size I ordered. Also, it should be made more apparent that you only offer returns for store credit and no cash back, which I think is a stupid policy that no business should implore. Especially when it comes to buying clothes online and you are unsure of the fit. Now I'm stuck with a sweater for my wife she probably won't wear and I am out $25 because of the ridiculous shipping costs. Horrible 1st time experience.
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Great shoes a very fast delivery I love this store
My shoes arrived sooner than expected. I love my shoes and I love the price. Thanks!
I am extremely happy with my shoes I ordered, I'm not able to say the same about the dress the dress looks cheap and I'm not a fan of the material
Boots look great but are a little tight. All in all always love the styles and prices.
I was unable to reach customer service representatives on a timely manner. Have to keep calling. Before I finally spoke to one.
From the business
Sells fashionable clothing for women.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We want to make sure you are 100% happy with your purchase! An email has been sent to you if you could respond to it so that we may further assist you!