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AMIClubwearReviews 948

2.5

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AMIClubwear Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the quality and design of specific products, particularly costumes and shoes. However, a significant number of reviews highlight serious concerns regarding customer service, including unresponsive support, shipping delays, and a problematic return policy. Many customers expressed frustration over receiving incorrect or incomplete orders and a lack of communication from the company. Overall, while there are positive sentiments about product quality, the prevalent issues with customer service and fulfillment suggest a need for improvement in operational reliability and customer support practices.

This summary is generated by AI, based on text from customer reviews

service
99
value
96
shipping
99
returns
76
quality
90

We monitor reviews for authenticity

New Jersey
10 reviews
50 helpful votes
Follow Kristen F.
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I had been on this site a lot over the last few years and never ordered anything until Jan. 6. I ordered 2 swimsuits and a dress. Just got them in yesterday, so it didnt take too long. The quality seems fine but i only tried them on.

For those that say they didnt get any order confirmation or any emails, mine went to my junk folder.

My only complaint is that i ordered an XS on one of the swimsuits and i got a Small instead, even though the package said XS. Its ok though, it fits just fine.

I am willing to order from them again, hopefully my luck will continue.

Date of experience: January 15, 2014
Canada
1 review
2 helpful votes
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I am highly upset about my order! My items are not right. The sweater I received looks nothing at all like it did on line it's a totally different sweater further more it is dirty and smells awful like mildew as if it was in somebody basement and the wash tag has water residue on it! My boots have scratches on them and look nothing like the picture they are extremely cheap looking and have spots of glue and the bottom. These are boots you can buy for 10 dollars in the stores. I am very upset and feel like I've been scammed I have never had this type of experience from any online store. I'm in shock I really can't believe this.

Date of experience: January 13, 2014
Em L.
Kansas
14 reviews
19 helpful votes
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I ordered from them a few times and each time I was disappointed. Their customer service is rude! They overcharge for shipping and the clothes is cheaply made. I gave them three chances and they failed every time. Did I mention shipping is ridiculous !

Date of experience: January 11, 2014
Oregon
1 review
0 helpful votes
Follow Amber E.
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This site is BOGUS..
December 12, 2013

This site is BOGUS. I ordered from them almost a month ago. I still haven't received my order. I spoke with a representative, and they stated that my items weren't shipped because they are on back order. She stated that my order would be flagged and that it would be shipped tonight. Well, after checking the status, it is still processing. I have now been on hold for the past 25 minutes. I WILL NEVER ORDER FROM HERE AGAIN! Please stay away from this company. If I don't receive my order by next week, I WILL BE CONTACTING EVERY NEWS STATION AND ATTORNEY that I know. COMPLETE FRAUD!

Date of experience: December 12, 2013
Illinois
1 review
2 helpful votes
Follow Stephin L.
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3 stars is a very generous rating!

I have recently placed a few orders, and 2 of my orders have items that were out of stock after I placed my order for at least 7 days (it was still in stock for the first few days after I made of order, I checked everyday) and they did not tell me the item was out of stock until they send me an shipping confirmation email which is after my item was ship for 4 days, I received my order in the next two days. On their website FAQ it says "A shipping confirmation email will be sent to you once a tracking number becomes available." well it is not true in my opinion (I would have cancelled my order if i knew earlier only a hat will be mail to me, the shipping fee was not worth it at all. Hat = $5, shipping fee = $13, they only refund $1 for shipping, which is unbelievable! My hat certainly won't be heavier than my out of stock items!). I sent many emails to amiclubwear and complain about this, they either don't reply me or reply me with useless information.
I decided to give this site another chance (cause it's seriously cheap).
The third purchase that mailed to me normally (with no out of stock problems), they mailed me the wrong color... of course you can return it, it is just annoying.
The fourth and fifth purchase was finally no big problems. No out of stock problems, no wrong color boots. Etc. I ordered 3 pair of boots and they are all size 8. Two pairs of the boots feels like a size 7 and one pair feels like an 8.5... which is weird. So if you really want to try this site out, you will have to take the risks(quite a lot of different risks I would say).
To conclude, one thing I think it's good about this site is the price. It is always either out of stock and not telling you or wrong color boots or weird sizes. Just think it through before you purchase any thing from amiclubwear, do not let the price fool you.
Above is my personal experience and opinion for this company.

Date of experience: December 10, 2013
New Jersey
1 review
3 helpful votes
Follow Lola V.
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This is a disaster, i placed two orders for boots. One got on backorder and the other one still on transit. They sucks sending the tracking information, you need to call and stay on the line the whole day waiting for someone to pick up the phone. I have placed this order 3 weeks ago and i have nothing yet. This is unbelivable, if you see 5stars reviews they might be the people working form them. DO NOT BUY FROM HERE ITS A HEADACHE AND WASTE OF TIME AND MONEY.

Date of experience: November 24, 2013
Washington
1 review
0 helpful votes
Follow Mintera B.
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I ordered a pair of leopard pink bottom boots that were absolutely darling on the site. I've been regularly checking my emails to acquire tracking information. Never got that email or even received a "delivered successfully" email. I began to research the reviews for the site. They were absolutely friggen terrible, you could point out the fake ones that the employees of the site wrote to upkeep their star rating so customers aren't deterred from shopping. So, this scared the crap out of me. I've always windowed-shopped their site, but never bought anything. I would of never known how pissed off they made people. So I tried to cancel and acquire a refund without any back response via email from them, as so true in the many reviews. I went to their site and signed in and after digging found a tracking number discovering my order was delivered, would of been nice to of known my order was sitting in my apt office for two days. I've taken pix of the unveiling of my package, I've heard that the products are damaged and worn upon receipt from the reviews, there were a few loose strings on my boots hardly noticeable and the sole in one boot was peeling and loose at the heel. I've walked around my apt to see if they would instantly fall apart, as so in the reviews, and nothing malfunctioned so far. The final stage is taking these puppies out for Halloween bar-hopping downtown to see if they will then fall apart with walking and dance, as so in the many angry reviews. I adore them thus far and will update with positive or negative results. Oh yea and received them standard mail in less than a week, good job amiclub or ups!

Date of experience: October 31, 2013
New York
1 review
2 helpful votes
Follow Tiffany T.
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SCAM SCAM SCAM I ORDERED 75 ON SHOES AND A DRESS IN THE BEGINNING OF OCTOBER, I JUST SO HAPPENED TO NOTICE IM NEVER GOING TO GET THEM! NOT EVER DID I EVEN GET A CONFIRMATION FROM THEM! TOTAL RIP OFFFF LADIES SAVE YOUR TIME AND MONEY

Date of experience: October 28, 2013
Arkansas
1 review
1 helpful vote
Follow amy b.
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DO NOT ORDER FROM THIS WEBSITE! Its a total scam. I ordered a wig from them and got an email that it was backordered and i could get a refund by calling a BOGUS number and BOGUS email. TOTAL SCAM! Got $30.76 out of me! Don't let them get it out of you!

Date of experience: October 22, 2013
Australia
1 review
0 helpful votes
Follow Steffi J.
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No problems with ordering and shipping however you definitely get what you pay for with the clothes. Mesh dress snagged immediately and lace on a bra came apart when I held it.

Date of experience: October 19, 2013
New Jersey
1 review
3 helpful votes
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Absolutely horrible
September 15, 2013

Absolutely horrible.

I ordered a dress and heels for my bachelorette party.
The dress was cheap, but very cheaply made.
The shoes I ordered... NEVER CAME.
I've sent emails and they responded once saying they
Weren't in stock, but expected some soon.

I've been married for 2 months now and they scammed me.

Date of experience: September 13, 2013
Minnesota
1 review
0 helpful votes
Follow lj r.
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First order was fine, cheap of course. Second order, pieces were missing, I think I lost about$50. Their line was always busy or would ring ring ring. I emailed multiple times, nothing. Read all the other bad reviews out there. Most of these good ones are obviously by them, to clear up their reputation since it was so bad online. Wouldn't be surprised if they were one of those companies that support a terrorist group.

Date of experience: August 25, 2013
Lithuania
1 review
0 helpful votes
Follow Cristina M.
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I have no complaints about AmiClubwear.com. I found a couple of dresses I was interested in purchasing. Three to be exact. I called AmiClubwear.com to speak with a representative for her opinion of the dress I had narrowed it down to. She helped me to make the correct decision. I purchased online via credit card and it was shipped to me very quickly and it was exactly as it was described on the website. I would highly recommend going through AmiClubwear.com to purchase dresses.

Date of experience: July 18, 2013
Panama
1 review
1 helpful vote
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AmiClubwear provides excellent service and is an extremely trustworthy business. Looked at several on line shoes wholesalers and AmiClubwear had exactly what I was looking for. They work hard to make you feel very comfortable. I highly recommend AmiClubwear for purchases and design. And I love my new shoes!

Date of experience: July 18, 2013
Panama
1 review
1 helpful vote
Follow Brittney e.
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We bought our birthday dress from AmiClubwear and we needed them quickly. They got them to us when they said they would. The dresses are beautiful and the prices can't be beat. The level of customer service was a breath of fresh air and it speaks volumes to customers like me. I will definitely buy from AmiClubwear again, as well as recommend them to others!

Date of experience: July 18, 2013
Panama
1 review
1 helpful vote
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AmiClubwear was extremely helpful, I used their online customer support to request documentation for shoes I was interested in and each time they provided me with all the information I requested quickly. I ended up purchasing shoes and my fiance tells me constantly how much it looks sexy and about all of the comments she gets from friends and even strangers on the street. I highly recommend AmiClubwear...

Date of experience: July 18, 2013
California
1 review
0 helpful votes
Follow Alexandra r.
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I called around to almost 10 sites around the country and AmiClubwear came through with the best quote on custom designed dresses; they also had the best customer service. They saw the whole process from start to finish and were on the ball the entire time. My dress showed up and was $32's cheaper than other quotes for the same dress; they did a fantastic job and everyone comments on how great the dress looks anywhere we go! I refer them to AmiClubwear!

Date of experience: July 18, 2013
New York
1 review
0 helpful votes
Follow emerson m.
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I recently made order for a dress I had purchased elsewhere. The staff was quick to help me customize the dress to fit me. The turnaround time (as I was going to propose in only 2 weeks) was impressive, especially considered dresses that they were off for multiple days due to the holidays. Overall I would recommend them to anyone.

Date of experience: July 18, 2013
Washington
1 review
0 helpful votes
Follow Ainsley j.
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I had nothing, but a great experience with AmiClubwear. First of all, they delivered dress in the shortest period of time possible. I was nervous that it's not going to be ready in time and AmiClubwear team communicated with me constantly and always told me where they were in the process. Their prices were very competitive. The price that I've got from them was the best price from a reliable seller. And of course the dress itself was amazing. It looked better than described and it had all the promised paperwork.

Date of experience: July 18, 2013
Washington
1 review
0 helpful votes
Follow adriana r.
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I don't really like to shop online nor shop at all but for some reason AmiClubwear caught my attention. They have so many cute clothes and attractive shoes at reasonable prices. The website is very easy to navigate through and has a huge selection of dresses and shoes. This website definitely has the kind of clothes and items that I want and in the styles that I'm looking for. Definitely will continue purchasing in future again.

Date of experience: July 18, 2013

From the business

Sells fashionable clothing for women.


amiclubwear.com
Founded in 2007
City of industry, ca
+82