Amish Outlet Store

I received several tables some 16+ weeks after ordering from the Amish Outlet Store. While the overall quality of the tables is fine, attention to detail by the AOS and the builders is lacking. One door actually rubbed the side of its frame when closing making an obvious sound, and a drawer on a different table made a horrendous racket (metal striking metal) when closing it. Attempting to resolve the issues with AOS customer "service" is like dealing with a two year old in the midst of a tantrum. I was made to feel like I made up the issues with the tables. After two months haggling with customer service they sent a part for ME TO INSTALL that was supposed to fix the problem. In order to install the part one needs special work working tool bits (which I don't have). When I notified customer "service" the response was simply go out an buy them you fool! Never in my life have I been so mistreated by a company from which I purchased goods at exorbitant prices, expecting quality products and exceptional service.

The furniture is shown on their website as being 33% off, which is their standard price, not a sale price. They don't show their shipping costs because they are outrageous and would turn off any prospective buyer. After the furniture was built, it took over two weeks for it to arrive.

After getting the specialty tool bits from a gracious neighbor, I installed the part and the problem was NOT fixed at all. I did some troubleshooting and determined the cause of the problem was not the part, but that it was INSTALLED INCORRECTLY! Based on my experience with AOS, I can say their customer service is pitiful, and the Quality Control of their products not much better.

In short, I STRONGLY RECOMMEND that you don't purchase from the Amish Outlet Store. Their prices are outrageous and their customer service is non-existent!

I have been treated very well and appreciate all the help that has been provided.

Site easy to navigate and provides pictures and descriptions of all products available

Many different styles to choose from - hard decision to make.

Helpful sales staff answered questions right away.

Beautiful furniture. Easy to navigate your website as well

Nice selection.and easy to order.Good customer service.

Every detail was addressed. Made the process easy.

Very helpful staff. It's been a pleasure discussing my order.

Great way to select exactly what I am looking for!