• AM Used Auto Parts

AM Used Auto Parts

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Overview

AM Used Auto Parts has a rating of 1.9 stars from 177 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AM Used Auto Parts most frequently mention auto parts, year warranty, and oil pan problems. AM Used Auto Parts ranks 870th among Auto Parts sites.

  • Service
    85
  • Value
    85
  • Shipping
    82
  • Returns
    61
  • Quality
    82

This company does not typically respond to reviews

Positive reviews (last 12 months): 9.1%
Positive
1
Neutral
0
Negative
10
68
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How would you rate AM Used Auto Parts?
Top Positive Review

“Top notch”

roman b.
9/8/23

Very easy and smooth transaction. These guys knew exactly what was needed and came through in time! The Engine purchased was delivered safely and quickly, and has performed as well as could ever be expected since the installation. If I'm ever looking again, this place will be my first call. Very good experience. The sales representative was very friendly and professional. He answered all my questions knowledgeably. I was very pleased with the price. They was very helpful easy to deal with they pulled the number an new exactly what I was looking for.

Top Critical Review

“DON"T BELIEVE THEM,”

william M.
9/11/24

You be the judge The sales person will tell YOU anything. I needed a transmission,. They do not test them. I received 2 Transmissions One was just as bad as the frist one. I spent over $ v2500. Alone in Labor cost plus the Transmission. WARRANTY, no much thing...I did everything ask for, and they kept asking me for more. They wanted to to take the transmission out of the auto, then put in on a shipping pallet and ship it back to them ( probably would cost me over $ 1000. Then they would look at it. I have never wrote a review on a company. They are all liars, they will give you a run around and will not stand behind they words or WARRANTY. Save yourself a lot of problems and don't buy anything from this company

Reviews (177)

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auto parts (43)
Thumbnail of user williamm6692
1 review
0 helpful votes
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September 11th, 2024

You be the judge
The sales person will tell YOU anything. I needed a transmission,. They do not test them. I received 2 Transmissions One was just as bad as the frist one. I spent over $ v2500. Alone in Labor cost plus the Transmission.
WARRANTY, no much thing...I did everything ask for, and they kept asking me for more. They wanted to to take the transmission out of the auto, then put in on a shipping pallet and ship it back to them ( probably would cost me over $ 1000. Then they would look at it.
I have never wrote a review on a company.
They are all liars, they will give you a run around and will not stand behind they words or WARRANTY.
Save yourself a lot of problems and don't buy anything from this company

Tip for consumers:
THey ARE THE WORST !!

Products used:
Transmission

Service
Value
Shipping
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Thumbnail of user markm6635
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I purchased a transmission from AM used Auto Parts for 1.595.00 and it was shipped to my mechanic and the transmission was bad would not shift. I contacted AM and done everything they required, sent receipts of parts replaced and then pictures of all the parts. They had me ship the transmission back at my expense arranged by them at 440.00. They claimed the transmission was damaged and would not refund my money to contact the carrier to file a claim. I contacted the carrier and was told I could not file a claim because my name was not on it that AM would have to file the claim and also that it was signed for when received that it was good. I contacted AM and told them about this and was told they would contact me the next day. But have not heard a word from them. I filed a complaint with Better Business Bureau in Florida and was told they had 163 complaints on AM Used Auto Parts and was rated F and would do everything they could. My son also bought a transmission from them around the the time and it was bad when he received it. This is the worst company you could possibly do business with they are nothing but rip offs and will do everything imaginable to keep from refunding your money. If you do business with them it will be the biggest mistake of your life

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Thumbnail of user dswervo803
1 review
0 helpful votes
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June 13th, 2024

DO NOT BUY ANTHING FROM THESE GUYS NOTHING BUT CROOKS! TOLD ME ENGINE WAS 84K MILES BUT INSTEAD IT HAS 266 AND ITS KNOCKING! WONT ANSWER AND PROVIDE REFUND> THEY SAY ONE THING THIS DAY AND THE NEXT ANOTHER

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Value
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Thumbnail of user rffsr0122
1 review
2 helpful votes
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March 28th, 2024
Verified purchase

I purchased a transmission advertised as having 36,000 miles with a 3 year warranty and having been run tested before shipping. My mechanic pointed out to me that the transmission was all rusted and the shipping tagged made no mention of 36,000 miles, but listed the "condition" as 112,000. They tried to tell me that that was the lot #! I contested the charge with my bank and after almost 3 months I won the case and got my $800.00 back!

I wouldn't trust this outfit!

Tip for consumers:
I would never suggest buying anything from this company.

Products used:
I bought a transmission supposedly with 36,000 miles on it, but the shipping tags had "condition"112,000. When I could them about it they said that was the lot number. My bank and everyone I talked to said that was laughable.

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Thumbnail of user fabriceb11
1 review
1 helpful vote
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February 28th, 2024

I would like to put ZERO STAR if I can!
I sent a request over 2 weeks ago for a use engine and I received a quote pretty quickly at decent price for a engine that only 51k Miles! But, Not a single answers after 3 times phone calls and 4 Emails when I asked for the vin number to make sure about the miles on this Land Rover Engine!
This Company is Not Serious beware before to make any decisions buying online not sure about the Honesty. I'm very disappointed with them!

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Thumbnail of user timothyg1164
1 review
4 helpful votes
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February 2nd, 2024

I got ripped off from this company and it looks like at least 111 other people on this website did as well. I left a review with pictures on Google but for some reason only I can see it at the moment. If any of you are interested in jumping on the wagon for a class action lawsuit, please contact me. That way we can get this shut down for good. And no more people get ripped off by this company. These are so of the pictures of the motor they told me that was tried and tested before it was sent out. YEAH RIGHT! And any of the 5 star reviews that they have are from a company that they paid to do so!

Thumbnail of user sniperman1954
1 review
1 helpful vote
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March 1st, 2024

They shipped me a transmission that's was supposed to be inspected and tested with a 3 yr warranty, I received it it is a non usable damaged item with fresh holes punched in the pan it also appears to have been submerged in muddy water, total scrap now I know why they offer 3 yr warranty because they expect buyer to pay the $1,070. Return shipping fee they know that's not possible, they intentionally ship a useless piece of junk just to get my money knowing nobody will pay the outrageous price to return,wow what a scam BUYER BEWARE, RUN before you get scammed

Thumbnail of user fredj257
2 reviews
5 helpful votes
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January 1st, 2024
• Updated review

They shipped used transmission with a missing part that they said was attached. Brian told me to ship back and he would refund. They refused the shipment due to the missing part. Bryan knew the part was missing when he told me to ship back for refund. They didn't accept the shipment. Then the transmission was shipped to some storage area and no one could locate for few days. So many different stories they give. Save your money and shop somewhere else. They never back their warranty. Read other reviews which show very poor rating. Scam... Most folks are not satisfied

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Rating once were only 1.74. Stay away
April 26th, 2023
• Previous review

With a rating that low should tell you everything you need to know about this company. Stay away and save yourself some money. Most of there parts are from a junk yard and is junk. Nothing tested. Brian always say in his replies that he is sorry you bought a no good part but nothing is guaranteed on used parts. But remember they suppose to test all parts before shipping. And who gives a 3 year warranty on junk parts. Fake warranty.

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Thumbnail of user ndingan
1 review
2 helpful votes
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March 19th, 2021
Verified purchase

Bought a transmission from them that was supposedly tested and had a 3 year warranty.
Upon installing the thing didn't work. They asked for error codes which I sent. Then they told me it took more than 15 days for the installation so there is nothing they can do.

Tip for consumers:
Should have looked at the ratings !

Value
Shipping
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Thumbnail of user marks4410
1 review
3 helpful votes
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December 10th, 2021

Their site errors when you give a bad review, then won't let you try again. That explains all the reviews only being good ones. Cost me over $1000 more than planned due to rust, stripped and broken off bolts. All I was able to use is the block and even that required a lot more money and work. Don't trust their pictures. Also shipping was support be 7-10 days. It took a month. Never again.

Products used:
A full engine with accessories.

Service
Value
Shipping
Quality
Thumbnail of user leonarda156
1 review
2 helpful votes
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November 30th, 2023
Verified purchase

Don't believe it when these guys say free shipping. Their 1st scam is they will only deliver to a business, not your home. So, I had it set up to be delivered at my job. Their 2nd scam was the place I work was considered "rural", so there would be a $250.00 charge for shipping. I may live and work in a small town, but there is a state highway less than two blocks from where I work. I didn't see any small print, nor did the salesman say that "free shipping" came with conditions that they can come up with after you pay for the part. So, you can't not pay for the shipping, or you have to pay a $400.00 " replacement fee", whatever that is. Tracking the shipping; it got from Florida to California in three days, but sat in a town, not 150 miles from me for 10 days. I finally have this transmission and can only hope that it works. I'll have an update to see how it works out.

Products used:
transmission

Service
Value
Thumbnail of user allenk217
1 review
0 helpful votes
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May 1st, 2023

Buy anywhere else, but from them. You will be better off no matter how much you have to spend. They sent me a motor that was rusted through the oil pan and valve covers, it looked like it was setting underwater for several years. William told me he would stand by the warranty and take care of. What he meant was take my money and stand by all the loopholes and catches that work for them. They are nothing more than thieves.

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Thumbnail of user romanb144
1 review
0 helpful votes
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September 8th, 2023

Very easy and smooth transaction. These guys knew exactly what was needed and came through in time! The Engine purchased was delivered safely and quickly, and has performed as well as could ever be expected since the installation. If I'm ever looking again, this place will be my first call. Very good experience. The sales representative was very friendly and professional. He answered all my questions knowledgeably. I was very pleased with the price. They was very helpful easy to deal with they pulled the number an new exactly what I was looking for.

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Value
Shipping
Returns
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Thumbnail of user carterc105
Carter C. – AM Used Auto Parts Rep

Thank you for your review. We are always here for you. If you need anything just let us know.

Thumbnail of user joeh1567
1 review
5 helpful votes
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August 2nd, 2022
Verified purchase

Bought a used transmission with a supposed 3 year warranty and supposedly fully inspected. I came in and third gear went almost to the dash. It still ran, so I decided to live with that. After a month, third was like neutral. A week after that it went into reverse and would not come out.

I called (customer support mailbox is ALWAYS full and not accepting calls. I emailed. Never a response.

The State of Florida Attorney General really needs to look into this outfit.

Tip for consumers:
Stay as far away as you can.

Products used:
It had a warranty, but it is worthless as you can't get in touch with them.

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Thumbnail of user thomasc3374
1 review
1 helpful vote
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November 4th, 2023

Purchased a used engine for my Jaguar ($6950.00) that was represented as having been previously tested and run. Received the junk yard engine and drained the pan only to discover 2 quarts of water and oil. Ran a static compression test and found two adjacent cylinders reading 22 and 67. Obviously consistent with blown head gasket or cracked cylinder. Could not have been tested or operated. To "qualify" for any refund I was required to install over $500.00 of new parts. This of course made no sense at all. Personnel were evasive and inconsistent. Threatened a law suit and got my money back. They would not reimburse me for the new parts. So out labor (had to remove original engine and transmission, then install and remove their piece of garbage as well as time lost, car rental etc. if you look up "used auto parts scammer" in the dictionary you will see their picture. If it were possible to rate them lower, I would.

Tip for consumers:
Probably should have read prior reviews for this entity.

Products used:
None

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Value
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Thumbnail of user karenz733
1 review
3 helpful votes
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June 1st, 2022
Verified purchase

I bought a rebuilt engine from them. It was missing parts, had a vacuum leak from improper silicon seal, damaged valve cover and no oil filter housing. They told me "to pull the missing parts from the old engine." The old engine caught on fire, so that is a little difficult. Told me the rest was not covered under warranty. When I wanted to ship it back for a refund they told me I would have to arrange everything, in which case the shipping was more expensive then the engine was worth. SCAM!

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Thumbnail of user mjprespentt
1 review
3 helpful votes
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July 16th, 2023

Ordered and paid $1770 for a used transmission with supposedly 55,000 miles. It took close to 2 months for delivery. When transmission showed up my mechanic said no way does this only have 55,000 miles. After installing suspicions were confirmed. Trash transmission. Worse than the one that gave out on me. Don't use ever.

Tip for consumers:
Junk company

Products used:
Transmission

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Value
Shipping
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Thumbnail of user carterc105
Carter C. – AM Used Auto Parts Rep

Matthew, we made several attempts to just have transmission picked back up and issue a full refund. But you agreed to keep it and receive half of the repair cost which was five hundred and seventy-five dollars. Which we sent to you on June 13th. As for the transit times, we clearly state in the warranty that they are not guaranteed. With all orders we quote 7 to 14 business days from order confirmation. You confirmed your order May 12th, and your part was delivered on the 25th. We also refund the cost of lift gate service. You have continued to repost your review on google. If there is something else we can do for you, you can always call us.

Thumbnail of user rayg386
1 review
2 helpful votes
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June 19th, 2022

These m/f are a con send wrong part you have to pay to return product for refund then you get charged restocking fee and shipping got refund 500.00 less than what I paid. All bad reviews wish I saw this site first. Bunch of dumb a—. Karma will win in the end.

Tip for consumers:
Do not use

Service
Value
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Thumbnail of user johnk424
1 review
3 helpful votes
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July 17th, 2017

Do not buy, do not trust, they will sell you junk!

They say All motors are tested before pulled! Nope.

They say they have to test it... pull it wrap it up for delivery.

My motor they said was being pulled from vehicle before sent out. That's why it takes so long. My mechanic found the tag on motor from original seller. Dated over 2.5 yrs ago and for 500 bucks! I'm sure they didn't even pay that due to the rough condition.

Sure you can send it back for 581 dollars they wont let you use there rate of 381 they paid the shipper!

Buy from some one else. Unless you want to throw your money out the window!

Mad buyer... Due to untruthful people ripping others off!

Thumbnail of user kathyb1881
2 reviews
0 helpful votes
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August 31st, 2023

The rep was great in answering my questions. The transmission was great and working well. Shipping took 10 days which was fine due to the shop being available. I have a 2004 ford f150 4.6 automatic. Came with a 3 year parts only limited warranty. I would buy from them again.

Products used:
Transmission

Service
Value
Shipping
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Quality
Thumbnail of user carterc105
Carter C. – AM Used Auto Parts Rep

Thank you for your review. We are always here for you. If you need anything just let us know.

Thumbnail of user michaelr2597
2 reviews
1 helpful vote
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October 17th, 2020

Recently I purchased a GM 2002/ 3.4 liter engine from AM Auto parts. I was very impressed with the warranty provisions and the level of professionalism. The purchase price was competitive however the warranty added value. During shipping there was a logistics problem. My AM sales representative Bryan, went above expectations to make sure the engine was successfully delivered on time. The engine is in excellent condition and my vehicle is running great.

Thumbnail of user stanleyf86
1 review
0 helpful votes
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June 13th, 2021

After reading the reviews I can't believe it's the same company. When I searched for a used transmission for my F 250. They pulled out all the stops. They went above and beyond the call of duty. Professional, reliable, courteous and extremely helpful. Thank you AM.

Products used:
Manual transmission

Service
Value
Shipping
Quality
Thumbnail of user mane2
1 review
1 helpful vote
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October 3rd, 2022

I was very pleased with the service I received from AM Used Auto Part. I purchased a used transmission for my Toyota Sienna. The price was very competitive, and the item was delivered within 13 days of purchase (very acceptable).

The external look of the transmission was rough, but it cleaned up nicely, what really impressed me was how well it ran upon installation! It ran like a dream, and I couldn't be happier with my purchase.

The only feedback I would give them is to improve their communication. It took some time to get a response to my emails, but they were very responsive when I called them.

Products used:
Auto Transmission

Service
Value
Shipping
Quality
Thumbnail of user davida773
1 review
5 helpful votes
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October 4th, 2018

This is a middle man for selling engines. They purchase motors and resell them at a higher price. I would imagine they have no clue of the condition that the engine is in, they take a gamble and put a warranty on it hoping that it doesn't go out in 1-3 years. I received a motor that looked like it had been sitting at the bottom of the ocean, all the components were so far deteriorated that the required parts couldn't be replaced without extensive repairs. They did send me another motor that was in a little better shape with a few more miles than the original motor and I was able to install with still quite a bit of extra work. The company appears trying to be fair but when it comes down to it they got the better of me. I went this route to avoid spending the extra money of a new motor and in the end it bit me in the rear. (Shipping was ridiculously slow on both motors, not in transit, them getting the motor to the carrier)(

The company is based out of Florida but my motors came from the Northeast.

Bryan was the only part of the experience that was not horrible, however I believe he has no knowledge of the parts he is actually selling due to the fact they appear to be middle men.

Thumbnail of user gregoryb1197
2 reviews
1 helpful vote
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September 5th, 2023

My review was for another vendor, AUM Auto Parts in Del Ray Beach FL, my error. I would like to removve but do not know how.

Products used:
Custom car rim

Thumbnail of user carterc105
Carter C. – AM Used Auto Parts Rep

Thank you for your review. We are always here for you. If you need anything just let us know.

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From the business

Quality used auto parts at great prices shipped nationwide. Used engines, transmissions and complete engine assemblies for all makes and models. All used auto parts, used truck parts and used van parts are tested and guaranteed for 1-3 years.

Company Representative

Thumbnail of user carterc105
Carter C.
Typically does not respond to reviews

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