- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
AM Used Auto Parts has a rating of 1.9 stars from 177 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AM Used Auto Parts most frequently mention auto parts, year warranty, and oil pan problems. AM Used Auto Parts ranks 860th among Auto Parts sites.
This company does not typically respond to reviews
Very easy and smooth transaction. These guys knew exactly what was needed and came through in time! The Engine purchased was delivered safely and quickly, and has performed as well as could ever be expected since the installation. If I'm ever looking again, this place will be my first call. Very good experience. The sales representative was very friendly and professional. He answered all my questions knowledgeably. I was very pleased with the price. They was very helpful easy to deal with they pulled the number an new exactly what I was looking for.
You be the judge The sales person will tell YOU anything. I needed a transmission,. They do not test them. I received 2 Transmissions One was just as bad as the frist one. I spent over $ v2500. Alone in Labor cost plus the Transmission. WARRANTY, no much thing...I did everything ask for, and they kept asking me for more. They wanted to to take the transmission out of the auto, then put in on a shipping pallet and ship it back to them ( probably would cost me over $ 1000. Then they would look at it. I have never wrote a review on a company. They are all liars, they will give you a run around and will not stand behind they words or WARRANTY. Save yourself a lot of problems and don't buy anything from this company
Ordered and paid $1770 for a used transmission with supposedly 55,000 miles. It took close to 2 months for delivery. When transmission showed up my mechanic said no way does this only have 55,000 miles. After installing suspicions were confirmed. Trash transmission. Worse than the one that gave out on me. Don't use ever.
Tip for consumers:
Junk company
Products used:
Transmission
These m/f are a con send wrong part you have to pay to return product for refund then you get charged restocking fee and shipping got refund 500.00 less than what I paid. All bad reviews wish I saw this site first. Bunch of dumb a—. Karma will win in the end.
Tip for consumers:
Do not use
Do not buy, do not trust, they will sell you junk!
They say All motors are tested before pulled! Nope.
They say they have to test it... pull it wrap it up for delivery.
My motor they said was being pulled from vehicle before sent out. That's why it takes so long. My mechanic found the tag on motor from original seller. Dated over 2.5 yrs ago and for 500 bucks! I'm sure they didn't even pay that due to the rough condition.
Sure you can send it back for 581 dollars they wont let you use there rate of 381 they paid the shipper!
Buy from some one else. Unless you want to throw your money out the window!
Mad buyer... Due to untruthful people ripping others off!
Purchased 2006 Expedition transmission with supposedly ******* miles on unit on 02-02-2021 well in Sept. The trans. Failed. Well after 9 calls and 3+ hours on hold Ito Edwin Manuel their warranty person I was told I do not have a claim because I did not sign a warranty confirmation... what? They sure did take my payment the day I ordered trans. Which is the only part of this transaction that went quick. Trans was a week and a half late in delivery to begin with. And now 8 months later defective being a ******* mile transmission... ya rite... all I have to say is beware of these con artists they got me for $950.00 + all labor involved...
Tip for consumers:
What a terrible warranty scam the are peddling.....!
Products used:
Transmission
We purchased a used motor and it arrived damaged with a cracked blocked. Damage either from shipping or was dropped while being crated for shipping. We wanted them to refund our money but were told lies and wouldn't return phone call. Had to dispute the charge on my credit card to get my refund back. I wouldn't do business with them as they are liars and con artists. Never keeping their end of the bargain.
Tip for consumers:
Make sure that you get in writing how they handle refunding your money on items shipped damaged.
Products used:
NONE. HAD TO ORDER A MOTOR WITH SOMEONE ELSE.
They sent wrong engine which took a month to get to my mechanic. Had to buy another one from them. Bryan said he would refund in full when first one got back to him. He would not refund all. I recorded my phone conversations with him. He is a liar and crook.
Replacement engine, which he said only had 53,00 miles, burns oil. Have to top off every two weeks.
Check out the B. B. B. On these guys! Plethora of complaints. Stay clear.
Make sure they sent a picture before you buy anything. I bought an engine for my Honda and came with a big hole on the oil pan. Who wanted that? They charge me restocking fee and delivery fee because my mechanic refused that crap. And the check bounced. Really $1.500 for these? And still waiting for my money back. Don't buy anything for these guys
Products used:
Engine
I bought a 2005 ranger motor 4.0 vin E, to start they send a motor that I had to strip completely. Then they said it had 89 thousand miles not so. The motor had the timing gear all chew up like my 245 thousand mile motor.an they off to buy a timing kit if I was going to do that I would have done to my motor.and all freeze plugs were completely rust off it looks like the engine been sitting in the weather for years. Now they refuse to pay shipping for a motor they send which is no good not a good honest company you hear Bryan
Products used:
Had to purchase engine elsewhere return shipping on bad parts of no fault of customer
AM Auto was given the info they requested( year, make, model and VIN), to make sure right part was sent. So them saying it was my fault in ordering is BS. They had all info they requested. If AM Auto was a respectable company, they would assume a little bit of screw up instead of saying they did nothing wrong, that it was all the customer fault. If no stars was available that would be their rating
Order transmission ($1600). Received wrong transmission. Had to pay shipping fee to return transmission($329). Sent refund check which they told us was for $1600. Received refund check for $980. They still charged $320 restocking fee and $300 original shipping fee. Never acknowledged that they sent the wrong transmission. They said they could not give me the VIN of the truck that transmission came out of.
Terrible customer service and Wayne in warranty dept. was not helpful or truthful.
I see you are asking for proof of purchase. Never received papers of any kind( purchase or return). Do have refund check if that helps.
Tip for consumers:
Check out AM Used Auto Parts on this website,BBB and others to get a real feel for the company you are dealing with.
Products used:
None
I got a motor from these guys and 6 months later the timing chain went out and damaged valves. Took them forever to get back to me about warranty. Then they tell me I'm responsible for replacing timing chain upon installation of motor.
They charge you 20%restocking fee for a supposed to be low mile motor with broken timing guides and cam phasers after you pay for returning the motor. They set up to profit rather you get a bad product or not. Wish I never had reached out to them. It took 4 months to resolve this issue and I still got robbed.they don't deserve a star.
Tip for consumers:
Don't recommend ever
Products used:
Motor
This has been the worst experience ever! These people are more than dishonest! The motor that was described to me was not the motor I got! It took them 5 weeks to get it to me and when It arrived it was dirty, oil all over, dirt, mud... and the rust is horrible! There is rust all the way through. This is not a motor with ******* miles that was told to me, even on the paperwork. A bunch of scam artists. Do Not Buy From These People!
My husband filled out quote form online and the option to text quote was given so he gave number. MISTAKE! They called immediately after sending form and not once but 5 times! Husband was in meeting! Bad feeling right then! So read almost all the reviews and WOW!
I was looking for a transmission for my pickup due to mine not able to be rebuilt so I ordered a transmission from A and M used auto parts, took a couple weeks but eventually showed up. When I took it apart the fluid was burned and bad in smell and color they said it was tested so I put it in and it only had 2 out of the 5 gears, took it out and tried to
Use there warranty to send it back for a refund but they make you send it back at your cost (that's how they make their money) got quoted $400 just to return it, payed it and sent it back and now they won't reply to emails and getting a refund is like pulling teeth. This company has ZERO stock they find parts from junk yards close to you and send you the cheapest parts to make the most money and it's all a huge gamble if you get good or bad parts. Very unprofessional. Very untrustworthy.
Order motor with California emissions sent non compliant. Wouldn't make it right with out costing me 1200. When it was their mistake they are theifs. Also took 30 days to get bunch of bs. Been in business 30 years never been screwed like this before
Purchased a transmission the supposedly had 77K miles on it. Cost $800 to install the first time and Never worked from day one. Was told they were not familiar with Subaru transmission, my thought was "then don't sell them!" Took forever for them to find and send replacement transmission. Was actually lied to, was told on phone "transmission is on dock in Atlanta", Freight bill showed it came from Salt lake city! Cost another $800 to get second transmission put in. To say we are on a tight budget is a understatement, but we would have been better off getting a local rebuild or taking our chances with Pull-N-Save $100 transmissions.
Would not recommend this company to my worst enemy!
Tip for consumers:
Go local ! I sure wish that I had.
My story is very similar to others seen here. Bought an automatic transmission for a Mazda 5 2010, allegedly with 50K miles on it. The shop installing it was not impressed with the condition, referring to it as having dirt jammed in places, and corrosion in locations. After installation, it behaved poorly, clearly not a good used tranny. So I start up a warranty claim, and low and behold, the email address printed in the warranty paperwork to send it to doesn't exist. That shows their commitment to honor their warranty. The people working here are going to hell, eventually, because this is awful, unethical business behavior.
We bought an engine from AM Used Auto parts.
After a month we called many times, and said the engine was lost.
After searching it was in Michigan (we asked to send it to Miami)
Engine came broken in a single pallet supported by an used tire.
AWFUL service. Be aware never again buy from them!
To those who are about to write a negative review, please go to "http://myfloridalegal.com/contact.nsf/contact?Open&Section=Citizen_Services" the attorney general in Tampa and fill out a complaint form. Every bit will help. PLEASE!
I paid for a used engine which was told by mike smith that it had only ******* miles. They kept changing the date as to when the engine would be delivered. I suppose they took my money, and then started shopping for an engine as a middle man. An engine arrived after 15 days and looked like it had 3******* miles, dirty with oil leaking everywhere. Even after putting new front crank shaft seals etc. it still leaked oil like the mississippi river and the car cannot not go beyond 50 MPH. And they still told me that it was a good engine. Spread the news and save others from a bad experience.
Tip for consumers:
stay away
Products used:
did repairs to the engine
From start to final delivery the AMI group was great they quoted a great price and they communicated with me either by email or phone call every step they took until the transmission was on its way to my mechanic.
I would use them again and recommend them to anyone that needs an engine or a transmission
I purchased a transmission to be swapped out. I paid a mechanic shop to install it and it turned out to be a bad one after all the expense. I had it towed to a second shop just to verify and yes the one purchased form AM Used Auto Parts was a bad one. Now I'm out even more money thanks to these crooks. I will never purchase anything from them again. They had great glowing reviews if you only see the ones they want you to see. I should have dug a little deeper. Lessons learned.
Tip for consumers:
Don't waste your money or time with these folks !
Products used:
Couldn't use the part, it was defective.
Ordered engine 2/14/23 and paid at that time, they forgot to ship so set back one week. Its now 3/14/23 still no engine. Says it was shipped from e-mail, have called twice no one has called back, hopefully Im not out 3k,
We bought an engine for a 2010 Nissan Sentra from them in October of 2021. It has a misfire. We tried contacting them numerous times, they refuse to honor any warranty, and refuse to send us any parts, won't cover any labor, and refuse to send us another engine. Now they won't even return our calls. I would give them less than one star if we could! Do not do business with these snakes!
Tip for consumers:
They won't honor their warranties.
Products used:
Used car engine
Purchased a engine from these turds, waited almost a month to receive, my mechanic goes to put it in and the engine they sent is locked up. They say send it back I pay for shipping I am out 850.00, WoW Signed Don in Stephens City
After looking all over the Web, I came across An Used Auto Parts. After discussing what I needed, they had an engine (2010 Subaru Outback) for far less than any other I had found. Less milage, and a warranty longer than most 30 day ones,AND the price included shipping to Maryland from FL. I thought their purchase routine was a little long but understandable dealing with the public. The shipping was rather quick to where the car was. The engine has been running for 6 months with no problems. Overall a satisfied customer. I will go back if I need other parts.
Products used:
Subaru 1.6L engine
Gain trust and grow your business with customer reviews.
Quality used auto parts at great prices shipped nationwide. Used engines, transmissions and complete engine assemblies for all makes and models. All used auto parts, used truck parts and used van parts are tested and guaranteed for 1-3 years.
Matthew, we made several attempts to just have transmission picked back up and issue a full refund. But you agreed to keep it and receive half of the repair cost which was five hundred and seventy-five dollars. Which we sent to you on June 13th. As for the transit times, we clearly state in the warranty that they are not guaranteed. With all orders we quote 7 to 14 business days from order confirmation. You confirmed your order May 12th, and your part was delivered on the 25th. We also refund the cost of lift gate service. You have continued to repost your review on google. If there is something else we can do for you, you can always call us.