AM Used Auto Parts

Worst internet experience ever the motor was full of sand and gravel and had water in the oil there's no way it would run he told me mail it back to him they refund it and I have sent it back and they refuse shipping

Sold me a bad trans that cost me 1000 to put in then wanted me to pay a grand to take it out and pay to send it back garbage company with garbage parts thanks am single dad you jist took food out my kids mouth

I contacted several salvage yards near my home and checked other websites before I found AM Auto Parts after a month of no luck finding an engine long block with low miles. I spoke with Armando by phone and he quickly sourced the engine long block with low mileage. My purchase was SO easy. The 3 year warranty is fantastic. My mechanic and I were impressed with the great condition of my engine block that I purchased from AM Auto Parts. VERY clean. The delivery was very fast. The engine is running great. We are very happy with AM Auto Parts!

I ordered an Engine which was supposed to be delivered a week after. Seeing nothing, I called them and they told me it's scheduled to be delivered the day after. Well, nothing. Called them again the day after and nobody answered. Finally the 4th day after my last call, they told me they lost the tracking number. Never received the engine. They refunded me but still, they got me waiting for three weeks for nothing.

We purchased an engine - provided VIN# - they sent the wrong engine. They are unreasonable and unaccountable - the 1 star is rating is too generous. How to they wake up and look themselves up in the mirror.

We purchased a transmission for our sons truck in plenty of time for him to begin senior year of high school in HIS truck.
We have had one run around after another. They sent us a bad transmission although they state all of their products are tested.
We started the refund policy on 8/4 and as of today 9/10 we still have not recieved a refund. We had to pay for their tore up transmission to be diagnosed by a mechanic out of our own pocket.
The accounting department had no record of a refund request from 08/04. We have emailed approximately 20 times and made phone calls to them approx 80 times.
They refused to refund our money back to the card they charged the amount to.

Do NOT WASTE YOUR TIME AND MONEY with these scam artists!
They simply want your money and could care less from there.

Seen below is the bad transmission they sent us. The 2nd photo is a picture of our sons truck as it sits and he drives mamma and daddy's vehicle to his most memorable year of highschool.

Do not buy anything from this company! It is a scam! They sent out a rusted out nonfunctional piece of junk and then refused to refund it! Do not buy anything from them! They do not stand behind their products, it's all a scam!

Bought and Ordered shipped to Honduras an Engine for a
2004 Isuzu Rodeo 3.2 Liter 3.2 Liter Automatic 2 wheel drive with a Warranty for 3 Years
Total Cost with Shipping----$ 899.00. Salesman told me they were inspected and cleaned and certified to run good. When my mechanic opened it it was mess of oil carbon and mud. It ran with a clanking sound and no power to move the car. I called to ask them for instructions but they never called or answered my emails. Emailed to get a refund and return the engine. A company that does not back up its warranties is definetely a fly by night operation. I will stay away from AM USED AUTO PARTSin Tampa, Fl and

Talked to the salesman and he said he had a motor out of the car I wanted with 42,000 on it received a motor out of a different car with a vin b when I bought a vin p car faxed the vin on the motor they sent me and it had 123,000 miles in 2015. I could get a motor from a junk yard for 200 bucks. I only bought it bc of the miles and that's not what I got. Now they are not answering any of my emails

I ordered a transmission for my truck from them and they sent me the wrong transmission. I had to call them day after day to get any kind of information, they told me to pay the shipping fee which was 125$ and they wanted it as cashiers check. So we sent it certified so we could make sure they got it and couldn't tell us they never received it and ran with the money. Its been a week and I'm still waiting to get our return shipping labels so we can get a refund which I fully intend to call them everyday until they refund me my money. They are waiving the 20% restocking fee, which doesn't make things right. This whole process has been an absolute nightmare. I told them their warranty was crap and they don't even honor it. NEVER DO BUSINESS WITH THEM! All they have done was give me the complete run around!

I purchased an engine that is bad there are brackets broke off the engine block as well as the crushed pulley on the front. I was guaranteed the engine was tested and ran before being shipped. The company has promised since April 26th that they would send a replacement engine and every day I call it's always a different excuse the last time I called they said the engine has shipped it will be there Tuesday but could not provide me with the tracking number. This place is a joke they do not have to have license to operate and they are operating under two different names AM used auto parts and AIM auto parts. They have over 180 complaints that have not been resolved. They are liars and false advertise their items so now I am out alot of money. I want to save anyone from getting their hard earned money taken.

This company sends out bad engines, and don't test the engines at "All"! I bought an engine that Bryan Johnson said was tested and had only 84k and was in grade A condition. I payed $999 dollars for the engine and payed $1700 to the mechanic for parts and labor to install the engine. The engine had low compression in cylinder 6. I was told I would get a full refund by Bryan Johnson. I have not received anything from this company. My suv is getting storage fees now, cause they don't have another good engine to send me, and I haven't received my refund as promised by Bryan Johnson.
The Better Business Bureau is getting involved and I have talked to an attorney about this matter.
These lying $#*! salesman need to be held accountable, for they are taking consumers money, and making us believe we getting great parts, when we're not!
Lucky I recorded all my conversation,
Cause I really don't trust nothing now! Period! After all the money I spent!

I live in SC and purchase an engine which was bad! Still do not have money and ti cost me an additional 1300. For
Checking timing chains before thier bogus warrenty work refund. I reget I belived any thing they said. 3400. 00 for nothing. They should not be allowed to operate anywhere. CROOKS

My shop attempted to purchase an engine from this outfit and was told several times over a two week period it was being shipped out. After we checked with the shipping company, they never had a request for a pickup from that location. Was told by the shipping we could go ahead and get credit for the prepay and not to worry about the restock fee. He would make sure we weren't charged. However, when the check arrived of course it was minus the $260 restock fee for something they never had or shipped and kept giving us the run around. Check #3562. Buyer beware!

Shane W- owner
Mater's Lube and Brakes
Meridianville, Al
*******205

I am a commercial specialist for a national auto chain. We ordered an engine for a Mercedes. Had to fill out detailed info about the vehicle complete with vin. The engine came in WRONG. They had me rrsend pics several times of the old eng from car sitting next to their engine, clearly marking the flexplate in wrong location. They told me it would still work which of course it will NOT. On several occasions they told me they would call me back about returning it but never did. Finally, they told me I could return it, but I would have to pay for it, even though it was THEIR fault. It would have cost close to $1000. This company is not one we will EVER do business with again. I wish I could give them negative stars!

I purchase a motor from this company a few months ago. They push the fact that they check there parts and have a one year warranty. There one year warranty has a catch, you have to put the part on the vehicle within 15 days to activate the year warranty. It took me that long to find someone to do the work. When I did find someone the motor was a newer model, which had to modified in order to fit into my car. Now after getting the work done on my car I'm still having issues with my car. Had someone check it and discovered that the motor is no good. I called them to speak about a refund and they mention the 15 day activation. Meaning they couldn't give me a refund. Now I see why the company delivered the motor for fifty dollars rather than one-hundred and fifty dollars.

Sent us a bad engine that wasn't tested like they promised. It was damaged AND locked up. The oil pump wasn't working as well so it was no way they tested the engine prior to shipping it. They forced us to pay for the shipping back to Lithia FL only to tell us they wouldn't ship out another unless we paid them another $250 and it would be at least two weeks before they got to it. Horrendous customer service, rude on email, and certainly do NOT back up their products.

Doing some research to find a transmission for my vehicle I found AM used auto parts on line and contacted them on some pricing on a used transmission for my 2015 jeep compass. They gave me a great price so I purchased the transmission and they sh8it straight to my mechanic for installation. Great service

Be extra careful with this company. I bought a transmission from them for $2042.00 in Tampa. My mechanic install it and it was a trash. I went to Nissan spent another $ 400 to reprogram it. The result was bad news I need a new transmission. I was approve to return the unit back to them but not in Tampa I had to sent it to Tallahassee. I spent another $ 300 to ship it. After they receive the transmission they charge me $ 300 for shipping and $ 379 to restock the trash. My point is why you need to restock a bad transmission to sale it again to someone else. Do your math in one Month if they sale 100 bad transmissions and charge $ 379 to restock them.

I purchased a used transmission from AM used auto parts. Transmission is bad and the company refuses to give a refund. I filed a complaint with the BBB. My next step after the BBB is to get a lawyer and sue them. If they will not stand behind products they sell they should not be in business. Do not buy from them. You will regret it.

Bought a engine talking to sales person (Joesph Miller) he lies about everything he says read the warranty close was told didn't have to use a certified mechanic was told would need to change a few filters. My mistake didn't read the warranty close. Everything Joe told me was misleading. Be careful

I ordered a 2003 Dodge Motor from them. Said on invoice that I was shipped a 2003 Dodge Motor. After installing, it was discovered by my mechanics that the motor was incorrect. The motor turned out to be a 2004 Jeep Cherokee engine. Their only response was sorry it should work but if not ship it back. I would waste 2000 in labor cost plus still need a replacement motor and re-installation. DO NOT ODER FROM THEM EVER.

The service was excellant when it came to shipping and keeping me posted my only complaint is i got no paper work when the engine came and has ask numeriouse times for a summary and a copy of the warranty but have yet to recieve it.but overall the engine has been good no problems...but im going to sell my truck because im moving and could use the paperwork for the next buyer lisa yakis when i recieve paper work i wil give them 5 stars thanks.