- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
AM Used Auto Parts has a rating of 1.9 stars from 177 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AM Used Auto Parts most frequently mention auto parts, year warranty, and oil pan problems. AM Used Auto Parts ranks 860th among Auto Parts sites.
This company does not typically respond to reviews
Very easy and smooth transaction. These guys knew exactly what was needed and came through in time! The Engine purchased was delivered safely and quickly, and has performed as well as could ever be expected since the installation. If I'm ever looking again, this place will be my first call. Very good experience. The sales representative was very friendly and professional. He answered all my questions knowledgeably. I was very pleased with the price. They was very helpful easy to deal with they pulled the number an new exactly what I was looking for.
You be the judge The sales person will tell YOU anything. I needed a transmission,. They do not test them. I received 2 Transmissions One was just as bad as the frist one. I spent over $ v2500. Alone in Labor cost plus the Transmission. WARRANTY, no much thing...I did everything ask for, and they kept asking me for more. They wanted to to take the transmission out of the auto, then put in on a shipping pallet and ship it back to them ( probably would cost me over $ 1000. Then they would look at it. I have never wrote a review on a company. They are all liars, they will give you a run around and will not stand behind they words or WARRANTY. Save yourself a lot of problems and don't buy anything from this company
Very disappointed regarding this company sales person and BRYAN.
Talks over you, argues and more.
States will not pull part. Ship under a contract sent after paying is signed and returned.
They so state my card won't be charged until part been pulled and shipped; not true; they immediately took the money and tell me they'll refund it. Clear contradiction.
I was told a link in my " receipt " goes to this warranty, 20% restocking fee, and other draconian restrictions and requirements.
The individual I had the misfortune in dealing with talked over me and was very abrasive that I reached the point I unfortunately became irritated and said " cancel the f'ing order." I was told "f you" and hung up on.
Granted I shouldn't have used the " f" bomb, but these people have a problem dealing with the public.
I called back and basically got the same treatment from Bryan; argumentative and when I pointed out the first email I received stated sales receipt and no " contract" he continuously states the link is on the reviept. I informed Bryan the link only goes to their website main page; then I according to him have to navigate around it looking for what he alleged " the contract."
There is no such thing as to what I received later after paying.
Oh where I live in the United States; their "FREE" Shipping is not free and extra; all this after the fact.
In parting it isn't my word against their he said he said; the conversations were recorded which is legal in my state and done to avoid " miscommunication. "
My recommendation and personal experience and research that shows a clear pattern from others treated like me; shop elsewhere.
I PURCHASED A USED TRANSMISSIONFOR MY 1989 GMC SIERRA K1500 PICKUP. HAD IT INSTALLED ON THE DAY AFTER I RECEIVED IT. THE TRANSMISSION WAS DEFECTIVE AND WOULD NOT WORK AT ALL. I CALLED AM USED AUTO PARTS AND THEY GAVE ME THE BIG RUN AROUND. NEEDED RECEIPTS FOR THE TRANSMISSION FLUID, GASKETS, ETC, PHOTOS, AND TOLD ME THAT IF I SUPPLIED ALL OF THAT THEY WOULD PAY FOR THE PARTS ONLY THAT WERE NEEDED TO FIX IT. OR I COULD SHIP IT BACK AT MY OWN EXPENSE ($300). THAT WAS NOT WHAT I WANTED TO HEAR AFTER BUYING A TOTALLY DEFECTIVE PART. I DECIDED TO HAVE IT REBUILT INSTEAD BY A LOCAL TRANSMISSION SERVICE. TURNS OUT, EVEN THE PLANETARY GEAR WAS BROKEN, METAL PARTS ALL OVER THE PLACE. REBUILD COST ME $1850 BUT IT WAS WORTH IT BECAUSE IT WORKS GREAT IN MY TRUCK. I LEARNED A VALUABLE LESSON, NEVER BUY USED PARTS UNLESS YOU BUY THEM LOCALLY WITH SOMEONE YOU CAN ACTUALLY WORK WITH. THESE GUYS ARE CROOKS IN MY VIEW AND I WOULD NEVER BUY FROM THEM OR RECOMMEND THEM. IN FACT THIS IS THE FIRST TIME I HAVE EVER LEFT A NEGATIVE REVIEW ANYWHERE OR ANYTIME.
Tip for consumers:
do not buy from these people you will regret it
Products used:
transmission for truck
Spent 1,295 on 2002 dodge ram 1500 4.7l they sent me a Dakota rusted out engine and wont give me my money back BS BS BS BS... This why people snap IJS...
I purchased coupler for car received a not working part. Paid a shop to install. Told them, sent me another part sent 100% wrong part then I think they have correct part they drug their feet and didnt ship for a week. They told me the final part is out of totaled car but they have tested the part and its in good order. This is a viscous coupler it cant be tested out of car it has to be running to see if in working order. Lie
I have been lied to by everyone that I comunicated with. I even was told that the person I talked to personaly tested it. They are in florida and both parts out of the west.
By the way the last part sent to me also doesnt work. I had to stop payment threw my bank to recover money.
DONT GET ANYTHING FROM THIS PLACE THEY WILL SCREW YOU.
AGRADE AUTO PARTS
They never return calls and would not even help me out on shipping returned item and late on refund!
Tip for consumers:
No do not use AM used auto parts in Florida please!! They never return your calls they don’t care bout nothing but the money!!
Products used:
No products! They took too long on finding me an engine
Thanks for the engine.it runs great. I will most definitely use AM Used Auto again if needed. And I will recommend you guys. Thanks for everything.
Products used:
Engine
I needed a motor for my 2004 Acura. Called them up, spoke with someone very knowledgeable. Had my motor within a week.
Tip for consumers:
Will definitely use them again.
Products used:
2004 Acura motor
Thank you for your review. We are always here for you. If you need anything just let us know.
Worst customer service ever, wasted my money with this company, I would not recommend doing any kind of business with this company.
Am is professional and helps you find the engine you need and joe he was my salesman great guy if I need another motor he the one am calling thanks.
This company is the same company as aim used auto parts in tampa fl
They took the i out of aim and now call themselves am used auto parts lol
I got used transmission from them and drive for 7000 miles and broke. I complaint them that company Better Business Bureau.
I bought a used motor from them and the motor they sent was junk. They refuse to honor the warranty. I will be contacting the Attorney General.
Very professional and fast delivery. They kept me in the loop on every movement my part made as it was being processed
Thank you for your review. We are always here for you. If you need anything just let us know.
Perfect transaction. Total satisfaction from order to delivery. Highly recommend. 5 Strars +. Thank You!
Products used:
transmission
They said they had a 1993 5.0 engine with 81k miles 1 year warranty for 699.00 I purchased it and recieved it 4 weeks later. On visual inspection it had written on the valve cover 1987 Ford F-150, further inspection showed the oil pan drain bolt had been replaced with a plain bolt and JB welded in place. In order to get the warranty all gaskets and seals must be replaced (Except head gaskets), They also required replacement o oil pump water pump and timing chain, I removed valve covers and the oil was burnt and bhuilt up so bad only oil return hole was open and only part way. After getting all the old burnt oil out pulled the upper intake and lower intake and found same in intake valley burnt oil and only 1 oil port partily cleared, the liters were surrounded by old oil, again cleared old oil out using putty knife and spoons. Removed oil pan and found oil pick up tube clogged with old oilpulled main caps and rod caps and found bearings were wiped out. Removed timing chain cover and the chain was so lose it was not contacting the crank gear. I have been calling every day for a week and a half and no one has said what theyare going to do on the 3rd call tey said removing the heads nul and voided the warranty I sai what mechanic would not remove heads to inspect pistons and cylinder walls after see all the other damage I sent at thier request pictures and still nothing!
The engine I ordered looked like a piece of junk, damaged from salt was all over the engine, it was not secured properly for shipping, plastic banding used only one band, if more was used they were missing when it arrived, oil pan had some areas that were almost eaten through by the salt corrosion, pallet it was on was destroyed basically, I was told this engine was ran before being pulled, if it was no belts were on it and it had no coolant going through it due to rush in the outlet on the engine, the pulley were rusted which meant no belts the belts would have cleaned this off at least a little, no belt means the water pump was not turning, overall condition of the engine was terrible, no one I know would consider sending an engine in this condition out, they charged me the $300 + 20% ($520) because that is what the contract stated, if you order something to be shipped most would think that it's the shippers responsibility to prepare the item for shipment, AMUAP evidently thinks it's the customers responsibility, any reputable company would not charge the customer for something that is clearly there fault, I will never use this place again, it has all the indicators of being a scam, customer service is a joke, the site says 24/7 customer service, that is false, I have and sent them pictures, these meant nothing to them, if I had done someone like they done me I would not be able to sleep at night, they have people sitting in an office or maybe at there house, looking at websites, basically promising people things that they have no real clue about, a person cannot honestly tell you about anything they have not seen for themselves, also they cannot not vouch for the people who are pulling the parts to do what is being said is being done, again scam, fraud etc, stay away from this compant
These people have been giving me the run around about the engine I purchased from them. DO NOT DO BUSINESS WITH THEM.
I HAVE BROUGHT SEVERAL ENGINES FROM AM USED AUTO PARTS AND WAS WELL
SATISFIED THANKS FOR THE EXCELLENCE SERVICE.
Gain trust and grow your business with customer reviews.
Quality used auto parts at great prices shipped nationwide. Used engines, transmissions and complete engine assemblies for all makes and models. All used auto parts, used truck parts and used van parts are tested and guaranteed for 1-3 years.
Thank you for your review. We are always here for you. If you need anything just let us know.