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AnastasiaDate has a rating of 2.5 stars from 1,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnastasiaDate most frequently mention credit card, customer service, and social media problems. AnastasiaDate ranks 16th among International Dating sites.
This company responds to reviews on average within 22 hours
The design of AnastasiaDate that has already been brushed upon above is fresh-looking and vibrant; there is a lot of free space, which gives you the feeling that the site is "breathing". Eye-candy photography used as the background and integrated into every page create a romantic atmosphere. The profile pictures of girls of AnastasiaDate look picture-perfect – at least so does absolute majority of them. This makes some people believe that they are fake profiles. However, members here are very much interactive, which proves that whoever it is behind the profile, they cannot get away with imposing for too long, since video chats provide the necessary validation of identity.
I strongly caution against engaging with AnastasiaDate, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
I strongly caution against engaging with AnastasiaDate, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.
I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).
Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
Fella's if you gotta pay to send a message each time - that's a good sign it's a scam. Why do you think legitimate dating sites only charge an affordable monthly fee for unlimited messaging yet these sites require you to pay every message.
Why do you think they won't let you talk to them off the site? Because it's a scam and the girls get paid to talk you and try to get you attached to them and spend thousands or tens of thousands.
There are legit videos on youtube of people who worked for the site talking about how it's a scam and the women are tricking you to make $$$ for the company.
Oh is it the excuse that they "translate" the messages that's why it costs money? BS, you don't need translators there are apps like chatgpt that are free and provide instant accurate translations.
Boys any site that requires payment for messages and doesn't want you off the site on a different app to communicate IT'S A SCAM. It's a very clever scam but everyone in ukraine knows these women are working jobs not looking for love.
And trust me if you're struggling to find a woman in the US - a 25 year old super model isn't interested in you, your greencard isnt enough. And if all she wants is a greencard then she'll just divorce you later.
Also if you REALLY want to talk to women from ukraine or other countries just download tinder and pay $40 a month and you can change your location to anywhere. You won't have to pay anything to message women. Why tf would you spend thousands on this scam website instead?
Dear John,
Thank you for sharing your thoughts about the site am sorry that our premium rates left you with doubts and disappointment.
Indeed, communication in the platform requires certain amount of credits that are use to pay for the premium communication services you're using when connecting with your match/es. As a legitimate website that solely exists for the objective of providing premium communication services for likeminded-people. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. Once a confirmed member is proven to have committed any wrongdoings in the platform, we make sure to refund the credits incurred in communicating with them. We have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. Thus, If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details at support@anastasiadate.com for urgent assistance.
The women on this site don't want a relationship. They want to chat, video chat and would like gifts. Don't spend thousands on chatting and then spend thousands. Going to Ukraine to date. You pay for translators, dinner, gifts and they are no interested in a relationship with you. Don't waste your time. Save your money.
Hello! We appreciate your feedback. We do not allow any misuse of our platform and check the app daily to delete all non-reliable members. All our members are protected by the anti-scam policy. Please be also informed that While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. In line with our objective, we make sure that every member including you is enjoying the freedom of deciding on their relationship in and out of the platform. Please email our customer support at support@anastasiadate.com to give you further information on this regard.
Anastasiadate is an extremely popular dating service that has been online for almost 20 years. They have succeeded in becoming a dating service for all singles by not only offering many search tools but constantly innovating and adding new features as well.
I've always done well for myself on dating apps. In my 40's, successful, nice lifestyle but simply got tired dating women my age. Many are so bitter, bossy, intolerant, just not fun anymore which is why I'm trying my luck on Anastasiadate. Still having no issue getting dates but it's taken everything to a whole new level being able to date hot women in their 20's, excited and eager to have fun with me.
The design of AnastasiaDate that has already been brushed upon above is fresh-looking and vibrant; there is a lot of free space, which gives you the feeling that the site is "breathing". Eye-candy photography used as the background and integrated into every page create a romantic atmosphere. The profile pictures of girls of AnastasiaDate look picture-perfect – at least so does absolute majority of them. This makes some people believe that they are fake profiles. However, members here are very much interactive, which proves that whoever it is behind the profile, they cannot get away with imposing for too long, since video chats provide the necessary validation of identity.
You can use Anastasiadate as a safe way to meet people by chatting and sharing photos through the website. Easy to use before you decide to take another step outside of Anastasiadate. I also like the privacy factor: you can accept or decline chats with others instead of getting chats and messages you really don't want. I hooked up with a few people and eventually met someone who seemed to be a real "match" pretty quickly. Everything I would consider "connections" were matches that "Anastasiadate" found for me. The ones that didn't go further were mainly due to the distance between where we live. So it seems that everything the people at Anastasiadate do to match couples actually works!
Nice Website. Starting with the sign-up process, Anastasiadate ensures people feel comfortable joining the network and know what to expect every step of the way. The profile includes the usual optional fields for marital status, occupation, drinking habits, education, etc.It took a few times on here, but I finally found the right woman for me. Thank you Anastasiadate it's been the best dating site for me. My experience by this site I would give 5 out of 5.
I thoroughly enjoyed my short time on this site, have met someone special and want to see how it goes! I am only interested in one relationship not many! For me one Lady, one man. I'm appreciate the Anastasiadate helpful and very interesting experience for me. Good luck.
Anastasia Date gave me the chance to adventure out and meet people that I may have never had a chance to know. Exchanging messages first and getting a chance to know someone before meeting them was very nice to me. Believe it or not, you can really get to know someone pretty intimately by doing this. I made some great friends and then eventually, I met my soul mate here when I had honestly given up on the idea of true love!
Different pricing depending where you live!
Special offer for one month membership...
For USA it cost $19
For UK/Europe it cost $38
Normal membership ongoing is same price wherever you live, but for the special offer a 50% difference is outrageous. Why should you pay more based on where you live?
I reached out to customer service and they could not give a reason why this was priced this way. So they dont even know what they are charging their customers!. Not exactly enabling confidence to spend your hard earned money with such a business.
See attached photos, date on bottom of image ( dock on mac)
Dear Steve
We hope this message finds you well. We wanted to take a moment to explain why the prices of our products may vary when purchased from different countries.
As a global company, we operate in various countries, each with its own unique tax regulations and import duties. These taxes can significantly impact the overall cost of our products, resulting in different prices in different regions. Additionally, there may be other factors, such as local market conditions and VAT Taxess, that also contribute to price variations.
We assure you that we strive to provide fair and competitive pricing across all our markets. However, complying with local tax laws and regulations is essential to continue delivering our products to customers worldwide.
If you have any questions or need further clarification, please don't hesitate to reach out to our customer support team. We are always here to assist you and provide the best possible dating experience.
Without this site I would not have found the woman of my dreams. I was very insecure when I came to this website to find someone, but it was really amazing how she appeared in my life. This is a best experience I've had is with a dating. At first I thought this site was too good to be true,was so happy when I discovered it is every bit as amazing as it claims to be. They have amazing customer support and the women are gorgeous,so far so great will update you further on the progress cause I have only been here 3 months. So far Keep up the good work Anastasiadate.
Dear Gabriel, Thank you for your kind feedback. Please share your success story with us at support@anastasiadate.com, We will be more than happy to hear the story for you!
Call me an idealist, but they say that online dating is not the best option for romance, but I have to disagree. I admit that online dating is not for everyone, but it would really depend on the person. In my case, I found what I was looking for on this site. At first, I was doubtful, but the site's overall process of matching two people is just smooth and great that conversing flows easily. No stress, all fun. I have to point out something though – I'm not much of a fan of their website. It looks unreliable, but not at all. Wish there was a better design.
It has one of the best sign-up processes and it gave us a good number of high quality matches when we tested it out. On top of that, it also regularly pushes new features, like the latest video chat function that allows you to meet remotely.
I was somewhat sceptical about this site having read reviews etc, but I took the plunge and focused on one woman, and went to Kiev half expecting her not to turn up, but she did! I would say watch what you spend on the site, but my experience proves that not all the women here are scammers.
The dating platform happens to be one of the few sites that have flawless customer service. The Anastasiadate members are allowed to contact customer support at any time because it is available around the clock. The only thing you need to do is to wait for an answer because there are many people who have already sent their complaints.
The only people writing good reviews have NEVER meet one these women in real life as they dont exist! Trust me I have been to Ukraine 6 times and no every single they pull. Good luck if you think "your girl" is different.she's not! Just a good con artist!
Tip for consumers:
THESE GUYS ARE 100% THIEVS, LIARS AND THEIR ANTI SACM IS PURE MARKETING HYPE AND LIP SERVICE.. NO MATTER HOW MUCH PROOF YOU GIBE YIU WILL NEVER GET A REFUND... THEY SHOULD ALL BE IN JAIL INCLUDING THE SUPPORT TEAM
Products used:
Chat etc
Dear Marc,
We are sorry to hear you feel that way.
Could you please clarify, which lady made you feel it that way about our platform? We allow only real people to be here, that is why your feedback is so valuable.
Scam in many dimensions.
1. Deceptive user interface design, I was charged 3 times $15.99 within hours, unknowingly. I have asked the credit card company, successfully, to reverse the charges, after asking AD, unsuccessfully to return my money.
2. Aggressive pricing, you can chat or email for a couple of hours and you could end up being charged as much as I was, which, when extrapolated to a whole day would be about $100. To compare to reputable sites like match.com.or eHarmony, this is 100 times higher. So think about it.
3. Fake users. Very obviously employees or contractors, or a large percentage of female users, that spend time luring men into chats, faking interest etc., in order to entice them to spend and ramp up the company revenue.
4. Fake reviews. Again obviously so many fake reviews here, it is immoral.
Hello, Fareh! Thank you for the review. Can you please add your member ID number so we could explain the charges to you?
Let me also specify that all information about pricing rates, possible auto renewals and also tools to cancel auto renewals are in free online access to all our users.
All members of our site are genuinely interested in finding a soulmate that's why you can receive lots of invites because members find you interesting.
I have been using AD services for few months. Can't tell if I like it better than other dating sites yet. It's promising though. Well designed site, easy payment, chat, video chat, good policy. Real girls, and very beautiful ones. Not many online dating companies pull off such clear services.
I have seen first hand how this Anastasia works! I've been to Ukraine many times. Don't waste your money on Anastasia website! Any site that charges credits for chatting and will not allow personal information between two adults is not real. I know friends that worked in the local agencies! Electronic affection!
This almost ruined my life. It's nothing but men from Nigeria who set and run up your credits. I know because one let it run for so long until he finally felt bad enough to let me know. These women are not real. The cam videos are pre recorded. At least your supporting the wealth and health of rural men and their families who would elsewise have no other source of income. If your reading this your the fool that I was. There's other ways and other sites. They run sister sites as well, Asian date, African beauties. Your just one of many other old lonely men in the inbox. That's why sometimes you don't even get a response. That profile already has a main source of income established.
Tip for consumers:
Go use a normal site like tinder or bumble
Hi! Thank you for your review. We're terribly sad you would think of us that way. With so many single ladies around the world it would be pointless for us to allow that sort of behaviour on our app and a violation of our rules. We implement a very strict Anti-scam policy which protects you from any misuse of our platform. Should you have any doubts about the authenticity of a profile, please report it to us at support@anastasiadate.com so we can verify it for you.
Honestly theses girls are so desperate for your cash its embarrassing, they send you long winded pre-wrote scripts as personal letters and by the time you're finished readying it you can't remember the girls name. Honestly why on earth would a stunning looking girl tell a complete stranger she loves them? Do they think life is a walt-disney film.
Tip for consumers:
the price you pay on this website is shocking , you mite aswell spend your money on an escort then you will finish the night with a smile on your face.
read the dates on most of the positive reviews about this website most of them have been wrote on same date or within a 3day time span . so it makes sense that theses positive reviews have been planted over 3days unless alot of guys met there so called lover perfect match all on same month .
I was recently advised that multiple girls listed on the AnastasiaDate and related sites are also involved in escort activity organised through mafia links. This included working as escorts and paid travel companions in Europe and resorts, and well known places for escorts such as Monaco. Be very careful who you contact. These are not people who will genuinely care about you. Their interest is in just your wallet and bank account.
I have been doing a little research into the online dating business in Ukraine. Apparently, based on information available online, the people who run AnastasiaDate (and all of the sites in that group) have full knowledge of the scams run by their partner agencies and take no action. AnastasiaDate continue to purchase profiles. Rarely, if ever, are refunds given to the men defrauded and no action is taken to remove false profiles until they are publicly exposed, even when the organisation has been advised that the profiles are fake through complaints.
This information would indicate that AnastasiaDate continue to be knowingly engaged in activity that supports fraud on a massive scale. It would also appear that they make no reasonable attempt to stop it, nor do they refund most customers who are defrauded.
It seems that the only reason AnastasiaDate is interested in complaints is to: 1. Remove obvious scams outside of their normal contacts 2. Provide information to help develop internal protocols to stop the women being found out so easily. AnastasiaDate issues protocols to its contracting agencies to ensure women on the site behave in a way that will prevent potential problems and to ensure they do not give away information on their social networking profiles. It has been said that AnastasiaDate purchases profiles in the full knowledge that the profiles they buy are not genuine and the agencies they purchase them from are corrupt and fraudulent. Apparently there is no recorded instance of AnastasiaDate terminating the contract of a provider agency. Many of the agencies are small businesses that will then sell profiles they have collected to the bigger players in the market.
It also appears that many of the agencies in Ukraine have links to organised crime. Some of the funds that comes from this activity goes to Russian mafia organisations, some goes to Ukraine and Donetsk mafia figures (one of the owners of AnastasiaDate is a well known Ukraine crime figure), and some goes to funding the separatists in east Ukraine. So these agencies are in effect traitors to their own country.
On this basis it is very hard to see how AnastasiaDate can claim it provides a genuine environment for men to find a partner. By using AnastasiaDate for entertainment (as it clearly is very unlikely to help you find a wife) you are continuing to promote this activity.
AnastasiaDate appears to receive an unrealistic number of positive reviews from customers' on review sites, but there are many more genuine sounding negative reviews. They tried taking some review sites to court claiming they were using fabricated, negative testimonials but the cases were thrown out. I guess it is pretty clear why.
AnastasiaDate is one of multiple sites within the group. The partner sites for slavic countries are:
Russianbrides.com
Eurodate.com
Dating.com
Yourtravelmate.com
Yourchristiandate.com
If you communicate with any person on AnastasiaDate, then you should check other dating sites for their listings as well. Their profile is almost certain to be on multiple sites simultaneously. AnastasiaDate states that the women on their sites do not authorise listings on other sites but this appears to be untrue. Generally these listings on those other sites are apparently verified using IDs and interviews, much the same as the claims made by AnastasiaDate. I recently checked one person on AnastasiaDate and identified they had listings on multiple sites:
1.AnastasiaDate.com 2.RussianBrides.com 3.Dating.com 4.EuroDate.com 5.YourTravelMates.com 6.GoDateNow.com 7.RomanceCompass.com 8.VictoriaHearts.com 9.LoveSwans.com 10.MatchTruly.com 11.VictoriaBrides.com 12.Valentime.com 13.UkrainianCharm.com 14.NatalyDate.com 15.J4L.com 16.BravoDate.com 17.Charmerly.com
This level of activity would seem to be more about generating an income rather than finding a partner. So with AnastasiaDate, it could be said that you have an operation with a business model that is apparently designed to support fraudulent activity. It seems that their anti-scam policy and complaints area are simply there to help them to fine tune their practices so they do not get caught.
Based on the information I have been able to collect it appears that pay by letter and pay for chat sites are generally fraudulent. Many times you will not even be in contact with the person on the profile but instead dealing with a translator'. The girls or translators' are paid for each minute of chat and for each letter. They also receive benefits from gifts that are sent. Protocols are issued that give instructions on how to write letters, how to engage interest, and rules on how frequently they should respond to their contacts.
If you choose to have contact with profiles on AnastasiaDate then you need to try to verify that the person is genuine. It will cost you plenty of money and chances are the contact can always claim that there was no chemistry after a while.
Do your own research if you do not believe the information I have listed. It is not so hard. And if you have gone to the effort of earning that money in your bank account, then it seems like a waste to give it away to people who specialise in exploitation, deception, fraud and corruption.
These websites are a total scam! They just want to rip you off and take advantage of you and your feelings. They only care about the money that you pay for these "girls" which YES they do exist but, trust me they don't care about you. STAY AWAY! You can find true love with another way. Don't spend any more money to them.
* AnastasiaDate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear John,
Thank you for your feedback.
As members' safety is our highest priority we check the profiles of the users to make sure that they are genuine. In case of any suspicion, the user can be contacted by the verification team and asked to confirm the ID. If you think that you were contacted by someone not genuine please report such a member to support
All the people registered here by themselves. They come here to find friendship, flirt or love and all they get - is a multitude of communication services, but no one of the members get paid. Please contact us to discuss all the questions you may have.
Its 100% fake my profile is up as a sex trafficker and get 100s of emails a day asking me out. It cost between 4 and 10 dollars to open just 1 email you have to be stupid to do that. They automatically register you with automatic refills on credits and no way to cancel your account.
* AnastasiaDate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Peter,
Thank you for your feedback.
That's correct our site isn't free. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.
You are always free to choose the automatic purchasing option in the settings of your account. Please let me know if you have any other questions or requests. I would be glad to help.
Gain trust and grow your business with customer reviews.
AnastasiaDate continually strives to develop innovative communication technologies that inspire global connections and facilitate modern love in the modern world.
AnastasiaDate was one of the first companies to develop a platform designed to connect people from around the world and it remains at the forefront of its field, continually developing improved communication technologies that allow people to discover and enjoy the possibilities of an exciting, globally-interconnected future. The site now has over 20 million members, more than 80 million visitors annually and 1.5 million+ messages exchanged daily.
Dear Eva,
Thank you for your feedback. Our goal is to provide a safe and enjoyable platform for all users, and we regret that we fell short in your case.
We are sorry to hear about your experience and take your concerns seriously. Despite the strict implementation of anti-fraud measures, there may be some occasions that there are members that tend to breach the policies in the platform. Having said so, I strictly recommend to contact us at support@anastasia.com.
Kindly be informed that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. Misrepresentation (A member deliberately misrepresents the following details in his/her profile: age, children, gender and marital status. We will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.