• AOL

AOL

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Overview

AOL has a rating of 2.5 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. AOL ranks 257th among Business News sites.

  • Service
    14
  • Value
    15
  • Shipping
    6
  • Returns
    7
  • Quality
    13
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
3
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How would you rate AOL?
Top Positive Review

“Oldies Inc”

Alex K.
4/14/24

So, I purchased two concert DVD's - James Taylor Solo and A tribute to Burt Bacharach. The DVD's came to me in about 10 days. And, they are just fine. Fair price and two DVD's for which didn't know they existed until i saw them in the Oldies catalog. So, I'm a happy DVD watcher!

Top Critical Review

“The SPEC^TRUM-CREST is a legitimate and trustworthy platform for cryptocurrency trading”

Shown j.
4/27/24

I was preoccupied with browsing the internet and seeking assistance after falling victim to a scam by a broker. Fortunately, I found Spec-trum-crest, who provided exceptional and professional services. They guided me through the entire process, allowing me to finally find relief from the stress and frustration caused by the previous ordeal.

Reviews (58)

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Thumbnail of user omegar
TT
149 reviews
1,791 helpful votes
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October 26th, 2011

I disagree with some of these negative reviews. AOL has been nothing more than a great friend to me. I tried hotmail that actually blocked me out of my own account and not just once but several times. I got no help from the customer service at all and they blocked me for no apparent reason allowing me to not even get on the site with my password. I have found AOL mail to be extremely better by far and I am enjoying all of its services. No complaints here for this one I can tell you..

Thumbnail of user robertl683
Virginia
2 reviews
1 helpful vote
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September 4th, 2018

Finally got it on and traveling with it everywhere so hopefully will get some contacts soon. Also put it on Facebook and Instagram so that I would get a lot more visibility and shared it with everyone that I knew. The company has been very supportive of me and I appreciate that. Hope to get some responses soon.

Thumbnail of user amelad
Florida
5 reviews
12 helpful votes
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July 9th, 2012

AOL- America On-Line, has been used by Americans for online and email purposes. While its popularity has decreased, many users were accustomed to AOL for more than email and contact purposes, but also AOL Music- entertainment.

Aol Music provided its users with in-depth and live sessions from artists and bands. These 'incentives' were appreciated by AOL members who in turn paid for the internet service. However, overtime, people's interests change and find themselves no longer giving the time and money for these types of entertainment. The actual website is effective to a degree, but its lack of purpose prevents it from being completely effective. The pros are the idea behind the product, but due to the time of technology, its popularity and fame have since declined and I would not recommend this to a friend.

Thumbnail of user sophiel26
India
1 review
1 helpful vote
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May 30th, 2017

Aol Technical Support We are providing technical support services for USA users if you have come any kind of issues related of Aol Email just you have to dial Customer support number *******039.Our experts will resolve your issues instant.
RELATED PAGES VISIT:
http://www.email-servicenumber.com/aol-phone-support.html
http://www.email-servicenumber.com/aol-customer-support.html

Service
Value
Shipping
Returns
Quality
Thumbnail of user deepeshs1
RU
6 reviews
0 helpful votes
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December 9th, 2021

I prefer reading news early in the morning shortly after waking up, because I want to ensure myself that everything is okay in the world. Especially, when the news is about coronavirus, I read all of it, because I really want to keep up with the times. Of course, sometimes i don't want to read news because it seems to me that they have a negative affection, however I never miss business news. I prefer this platform to get acquintedwith business news because it's intuitively clear and it has a very pleasant design actually. So, I would recommend all the news lovers this platform.

Thumbnail of user armenb
New York
85 reviews
396 helpful votes
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October 30th, 2009

http://www.fanhouse.com/news/main/martina-navratilova-rips-andre-agassi/*******

Affiliated to AOL.com in the sponsored links there are Scam sites like:

Sponsored Links:

Jobless Mom Makes $81/Hr (Online)
Unemployed Mom Makes $8,643/Month Part-Time! Read this Special Report to See How.

News18.TV

Thumbnail of user nityas4
India
22 reviews
142 helpful votes
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May 14th, 2019

I created AOL email keeping in mind the safety and security. And I like the service updates notifications that I get time-to-time from AOL admin, so I can keep my contact details and double check the security system and keep it updated.
AOL email service is quite a relief for a user that also helps making a spam free email service.

Service
Value
Quality
Thumbnail of user nissimm
Israel
2 reviews
3 helpful votes
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June 4th, 2018

Up to very recently AOL provided excellent customer support. But today I had a very Frustrating & bad experience with the Technical support team of AOl. I have been a Member of AOL for some 25 years. MY AOL Gold suddenly Stopped Working and I called the Technical Support Team of AOL and was told by the same group that once provided the service to contact another team specifically for AOL Gold. Could not reach them at the number provided Several calls during the work hours. Tried to send message by email not possible as they had shut down any further inputs by email tried to call accounts not possible. Went back to Tech Support same story. Made 4 rounds. Tried to download AOL Gold as per Posted Directions not completing and shutting off. With This frustrating experience from the technical experts of AOL I Just Wonder How President Donald Trump is going to make America Great Again. He is one great President but somehow something has gone wrong in The Professionalism of the AOL Staff.

Thumbnail of user henryw481
California
1 review
0 helpful votes
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January 23rd, 2023

Great email client if you enjoy being HACKED, SPAMMED, RIPPED-OFF and SCREWED.
I receive warnings, notifications, and alerts nearly EVERY DAY.
I've been hacked and had all my contacts and old mail deleted.
AOL email is the W-O-R-S-T!

Value
Quality
Thumbnail of user johnp4135
Pennsylvania
1 review
0 helpful votes
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July 5th, 2021

AOL deletes all posts that are not in agreement with their radical left wing agenda. Their censorship is so bad that once they have deleted 2-3 of your posts they delete EVERY post thereafter. For example, I posted a "?" & the deleted it because of their guidelines.
AOL SUPPRESSES FREE SPEECH 7 SHOULD BE SUED FOR FIRST AMENDMENT VIOLATIONS BY THE ACLU.

Thumbnail of user antoniom31
Ireland
5 reviews
52 helpful votes
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January 28th, 2014

Aol or how do you get rid of them.

Aol used to be the google of its days back in time but they became. Well, what they became.

I had an email account with them and for months, I had no issues with them. But suddenly I started to have technical problems and issues with emails that I didn't received or were not sent, the site was down, the technical support as well...

I did the usual check on security, hacking, anti virus, change passwords etc. But it wasn't that. Until I realised that the real problem was aol!

I sent repeatedly request to their support and got always the same robotic and out of context answers.
Finally, I decided to get rid of this account and delete it. This is where the real problems started.

They do everything in order you can't cancel your account including:
- Having no article clearly explaining how do so in their help and support
- Having the "cancel" page constantly down to be sure you won't cancel
- Never ever answering your emails about cancellation

I finally found how to cancel my account through a third party web page and deleted it.

My conclusion, AOL is like smoking, don't start or stopping will be really hard. Never again!

Thumbnail of user mikeb349
Mike B.
Illinois
1 review
1 helpful vote
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February 18th, 2017

Zillow has ruined me. They have listed & RE-LISTED my gorgeous Algonquin, Illinois, Barringtton Hills boarder area property / scenic road designated / 150 foot pines / steps away from Presidential Park / steps away from fox river / located next to a mansion & the approved soon to be 25 acre finest development in the largest recreational waterway in the USA, for a $9,500 auction price as apposed to the $349,000 4 acre property. STAY FAR AWAY FROM ZILLOW.

Thumbnail of user jeaninem81
Florida
1 review
0 helpful votes
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January 24th, 2023

Unbelievably incompetent support. They have a script and just keep repeating it. They won't get you Tom tech support without buying their plan! Total blackmail. The issue was with their own website not generating an app password, but yet they would not let me talk to a supervisor, just kept repeating the steps to generate and talked over me when I said the site was not working, and said they could do nothing. Let me repeat, IT WAS AOL.COM THAT HAD THE ISSUE AND THEY WOULD NOT HELP. I am getting rid of that email right away and they can go pack sand.

Tip for consumers:
Stay away if you are thinking of using them. Cancel the email address if you are.

Service
Value
Quality
Thumbnail of user candaced5
Portugal
7 reviews
23 helpful votes
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February 8th, 2017

WHY? BECAUSE OF MY CRITICISM OF TRUMP. IVE USED ABBREVIATIONS I LEARNED FROM OTHERS THAT WERE ACCEPTABLE BUT I APPARENTLY WAS TOO ACCURATE IN MY DESCRIPTIONS OF THE WHOLE WHITE TRASH FAMILY LIKE A$$HOLE. BSTRD, PIECE OF SH$T. TOO STRONG FOR AOL? SUCH TERMS USED BY OTHERS. I'M OFFENSIVE? LOOK WHAT HE IS DOING TO AMERICA AND THE WORLD... THAT IS OFFENSIVE AND DESTRUCTIVE

Thumbnail of user edoardol
Italy
1 review
1 helpful vote
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August 8th, 2018

I enjoy a lot of their consumer articles. I use it to stay up to date on recalls and other important scam warnings. I use AOL when I travel and I've always been happy with their service.

Thumbnail of user cindyh98
California
3 reviews
1 helpful vote
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January 25th, 2017

I won an item on dealdash, well they send me two of the items! I wrote to them and they told me to keep the item for my honesty. Thank you dealdash! I love my twin items!

Thumbnail of user zandraj
Missouri
1 review
1 helpful vote
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March 10th, 2017

Thank you for your magnificent support! The resume template made this writing process more organized and met my professional requirement expectations.

Thumbnail of user helenm126
Florida
1 review
1 helpful vote
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February 20th, 2017

Everything went wel. Very Happy

Just need to know about the insurance that I purchased do I receive anything in the now confirmed that I have the insurance

Thumbnail of user jamesl123
Delaware
3 reviews
22 helpful votes
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June 3rd, 2015

Much like a rerun of "Love American Style," AOL just hasn't aged well. Its Mac software no longer works on the Yosemite OS for Mac (though AOL says it is a priority to fix it, it has now been a "priority" since October 2014), and its Windows software is hoary with age. Not that I use it much at all, but every once and a while I think to myself, "I wonder what AOL is like these days" and I will take a whirl at its website, play around with its Desktop software, and tinker in its AOL Mail. It's like time has stood still. It kind of works, sort of, but not really well. I like the idea of a walled-garden proprietary desktop program -- but it has to do something, or provide some benefit that the web itself, unwalled, does not provide. AOL fails in this regard.

Much like Hollywood has done on some film properties (like Star Trek and Spiderman), AOL needs to be "re-imagined." I'm sure I'll look at AOL again in the next few months, but I expect nothing pleasing about it, except, a dose of nostalgia.

Service
Value
Quality
Thumbnail of user donnas3675
Pennsylvania
2 reviews
0 helpful votes
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July 2nd, 2023

The birth date on our information is not correct,I pray this doesn't mess up our trip I will be very

Thumbnail of user erich152
California
1 review
4 helpful votes
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November 1st, 2013

I have been trying to contact aol for over 2 weeks now and have got nothing in return. I have filed requests for assistance on their website, left voice mails, sent emails and received nothing. This is causing a loss of business and is a serious burden on our company. The only this I get back is an automated email saying "Thank you for contacting AOL Email Support. In regards with the concern, please contact AOL Postmaster and send a request for support. For help on how to contact AOL Postmaster, please follow the steps below. 1. Visit http://postmaster.aol.com 2. Click on the "Postmaster Support Request" link 3. Fill out information under the "For Internet Senders (non-AOL members):" Note: AOL Postmaster is the department of AOL who handles incoming and outgoing emails. You may or may not receive a response email from them once you filed for the support ticket but rest assure that they are working for it. If the problem persists, please file for another ticket after 24 to 48 hours. Please reply to this email if you have further questions. "

ONLY ISSUE IS THIS WAS 2 WEEKS AGO AND I REPLIED SEVERAL TIMES WITH NOTHING IN RETURN NOT EVEN AN ACKNOWLEDGMENT THEY RECEIVED THE EMAIL.

Thumbnail of user damonr9
New York
6 reviews
16 helpful votes
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January 17th, 2013

I have been using aol for a long time and it has never let me down, it used to be so popular now a lot of people don't even know about it.

Thumbnail of user barryl135
Idaho
6 reviews
3 helpful votes
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August 17th, 2019

Aol! Do you read any reviews at all? Check out your Accu Weather reviews and get rid of them. You're stuck in the mud. Move it or lose it AOL!

Thumbnail of user ginnyd2
New York
48 reviews
72 helpful votes
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August 8th, 2021

I don't use AOL for news content as there are better places. If you look on the net about AOL, all you see are comments from people equating them to an unrelenting variant that they want gone because they might get a brain infection. If you don't believe me, check out Consumer Affairs. The latest is that AOL has joined the sensationalist bandwagon and will silence and delete posts from anyone that's not a good fit. For that, I feel fine. I don't have AOL brain rot. But I'm sort of stuck with them for another reason.
I have Verizon email accounts that AOL controls. They are good to have because Verizon email is not scanned by search engines for data mining to sell you stuff. Now, if you have an email portal like Outlook with everything under one roof, you can look at all your emails without logging in to each account on line ~ that is until they no longer sync with AOL's servers as many people experienced. It was a deliberate move by AOL because it only happens to emails you receive, not what you send.

In a nutshell, instead of AOL just notifying account holders to generate a password on their site for each one, load it into your application, but keep your old password because you'll need one to log into AOL online should you want to punish yourself, until you do so, you will have to get your mail in AOL because AOL will not send it to your email program. That's why I have a program like Outlook ~ to make life simple.

I waited endlessly to get AOL on the phone to fix things, got disconnected several times, spoke to morons that were clueless, was stirred and shaken and repeated the same crap a few more times until I finally figured it out myself. Even though AOL could have made life easy, they chose to torture people like me, that just want to read their latest emails by forcing the need to log into their garbage site like a hungry rat so that they could ramp up site traffic. Even Verizon concluded it was a big error to invest in AOL-Yahoo. Do yourself a favor, get the AOL vaccine and also a booster if they're still around.

Thumbnail of user billp637
GB
2 reviews
1 helpful vote
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February 19th, 2022

Very simple to understand and I found that completing surveys a simple and rewarding experience in order to get a reward for your work

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