• AON

AON

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Thumbnail of user judyw736
Maine
4 reviews
0 helpful votes
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April 10th, 2024

I bought trip insurance coverage with them via Road Scholar: "cancel for any reason". I was stranded in Miami because my next flight to my final destination was cancelled due to weather. I ended up paying for a ticket on Delta Airlines, though my initial flight was on American. I submitted all my paperwork to Aon, they asked for proof from AA that the flight was cancelled. I gave it. Then they asked for proof from Delta that there was a Delta delay. There wasn't. I had to pay for a ticket. They don't want to cover the cost of the ticket or hotel for 2 nights (I couldn't get a flight sooner back to home). DON'T BUY FROM AON. THEY TAKE YOUR MONEY BUT WON'T PAY THE CLAIM.

Products used:
This was travel insurance. I'll never use them again.

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Thumbnail of user haticeu
Illinois
2 reviews
3 helpful votes
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April 18th, 2017

I bought a ticket by Expedia from Vancouver- Houston 29 April they gave me insurance for change until 24 hour before trip. Two weeks ago I called for change date they sold me new ticket and said insurance will pay. But insurance said they covered just an emergency issue. Way I pay two times for a ticket plus insurance.

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