There is small print that says after 7-12 days they will express ship your glasses in 4-6 days after completion of the glasses. That express is $25.00. So $25 for getting them in 3-4 weeks! I broke my glasses, thought they would be quick, NOT! I called 13 times and it rang then cut me off. They sent 9 emails about my address and it was on the order! I tried the live chat, no help at all! I have not received the glasses, probably never will. I'm on Medicare and out $77. I need glasses so I have to go out and get a pair so I can see. They can't even tell me when I will get the glasses. I could have gone to another eyeglass store and already gotten them. So, this month is not looking good. I wish I knew about this company before. First time I got them online. Never again! This is a nightmare! If you need glasses quickly do not order from here. All my dealings with this company have been extremely shady! Shame on you Aoolia, you lied!
There are lots of great online glasses sites now and I was lured in by the variety offered by this company. If you get lucky and buy a frame you like, it's a good value. However, unlike Zeelool and Vooglam and Zenni and Lensmart (and more!), this is the absolute worst of the bunch for any kind of customer service. They have bots that will keep you in endless loops without resolving your issue and have so many conditions in their satisfaction guarantee. It's not worth the headache with so many great alternatives out there- avoid this scam company profiting off the business models set up by their competitors but not offering good service.
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