Apartments.com

First timer. I submitted my apartment and it said pending approval. Fair enough. Waited a week and still nothing so I called. They said I have to submit the deed to the property with my name on it or utility bill of the apartment itself with my name. First of all I'm owner financing and won't get the deed for 5 years….secondly I'm not putting utilities in my name, it's the new tenants responsibility. Your verification process is garbage. So now I'm out of luck after waiting a week. Complete waist of my time and hours creating the listing and pictures etc…

I list my house rental on Apartments.com. I find it works very easy and tenants can do their secure application right on the website for a nomination $29 fee. Many companies charge $100 or more for this. I think the negative reviews they get are people unhappy with their apartments which have no bearing on Apartments.com.

If cigarette smoke bothers you, Marina Breeze DOOLITTLE DRIVE is not the place for you. No smoking signs are posted in the premises but they allow residents to smoke indoors. This is a gated community but lately June /23 2 cars were vandalized,tires slashed. We were victims of vandalism in March /22. I believe in my guts it's inside job. Only one parking. I had been waiting forever expecting there's a waiting list but nothing. You were made to believe there is.

Apparently there is a limit to using this website. I have been constantly looking for apartments because I am tired of living in a weekly hotel. All I have done is researched apartments and tried to reach out to people to try to get an application or rent the house. I got blocked for using a website too much when I only used it for less than an hour? I am confused and will not use this website as a resource ever again then. I have never heard of a website where you can use it too much or too little. It is just odd and weird to me.

If your a landlord or company thinking about using apartments.com don't. They scammed me out of $100 and I have proof of it. They changed their app and when I submitted payment like normal it didn't go through because they put an extra button to submit payment on top of the first button I normally use.

I have an email thread to back up all of this with apartments.com saying sorry we screwed you over contact youe landlord to fix it because we can't so anything on our end

I used this site to search for my first luxury apartment. First whomever gave this site a bad review its straight up false. Not only is the site helpful its on point with what you ask for. You go see the apartment yourself so if you dislike you move to the next listing. Bottom line i found a bomb apartment for the price i wanted. The best part is the place i picked was a suggestion from the site! I wouldn't have found it on my own. Use the site 5 stars hands down! Im not a paid person i am a real person and my review is the realist!

Can I just say this is a great place to live it is so quiet and peaceful. They have a great management team whenever I need something fixed, they are on it. The units are spacious, and the grounds are immaculate.

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This site is FULL of fake listings! Both by unscrupulous "listing managers" with their, "Sorry, that apartment is rented, but what are you looking for, I have others available,"and random scammers who will HAPPILY accept your full name, email address, AND phone number!

Forget about Apartments.com paying ANY attention to your reports of fraudulent listings, they are the PlentyOfFish of apartment searches!

Zillow is slowly headed toward the same cliff. Be careful!

Apartments.com will reject an honest review to protect the landlord, the property and their website and it's all a part of organized crime. If you have a terrible situation with a slum lord that over charged you for an apartment that is still listed online for less you should be able to expose that. Apartments.com keeps rejecting my review for Ormsby Lofts and there are multiple reviews stating the same thing I have except mine says the landlord charged me $50 more than the listed price and that they went up on my rent without notice in December around Christmas and that you can not opt out of trash removal even if you take your trash to the dumpster. The apartment review website will not allow me to tell the truth and there is another apartment complex called Heritage Green Apartments where in 2021, they said the rent was $965 but when we signed the lease, we were told it was $1000 a month. Fine but why for years does Apartments.com.and the slum Lord not listed the accurate price?

Let me first start by saying a big thank you to finally having & living at a property with amazing staff at the front office. Maintenance and property staff are always happy and go above and beyond to get the job done. A huge Thank you! I have zero complaints. I enjoy all the amenities at Block 24 and hoping the basketball court will be open soon. I want to give a big "WOW" to Judy. She has made my move-in really smooth and answered all my community questions. I look forward to staying here for a while.

We manage about 30 rentals. Had used Cozy for years with good results. Then along came apartments.com and blew it up. It is crazy how many steps you have to complete to do the smallest change in a lease. Beyond frustrating.

Poorly managed apartment complex. Takes over a week for simple maintenance requests to be addressed. Pornographic graffiti at children's bus stop. Pool has been closed for months which tenants still have to pay for. Rotting garbage all over the parking lots from closed dumpster lids that maintenance staff do not reopen after dumpsters are emptied. Rent is high and is going up. Can't wait to leave!

Starting with the hand picked reviews, that's a terrible practice, users cannot post reviews that supposedly go against their policies, so all of the ratings in this app/website cannot be trusted.

Additionally this website and app suffer from horrible performance issues, and there are times when half the apartments do not load, OR perhaps is that the high fees they charge are scaring off good apartment landlords.

Stick with Google Maps for your next apartment.

KTUL channel 2 Problem Solvers did a news report on the Country Club Gardens Senior population safety issue on August 18,2020 on their 6pm broadcast.
On 8/17/20, I awoke to numerous phone calls from my neighbors alerting me of two cars in our parking lot that were doused with a flammable liquid and set on fire.
Yes, on fire!
Unfortunately, it was not enough to alarm our manager, Violet Weaver, to update our security. For the past year, the Residents have continually requested additional security for our Senior building and parked cars.
Residents have documented the escalation of vandalism of the Senior's residence and automobiles. We are terrified! Think twice before you move here…. Oh yes, the management team explained to the residents, they are not required to provided Security to this property... No Security! Look at the attached pictures of the torched cars... No Security provided! But, absolutely needed. Don't wake up to this horror...

As small (10 rentals) landlords we used Cozy.co for several years with no problems. After it was bought by Apartments.com it has been nothing but a headache. Our tenants have a hard time setting up their accounts and even harder time making payments online, tenants don't receive updated invoices that include their utilities and other fees, our bookkeeper can't log in, and we have been on the phone (on hold mostly) for hours trying to fix issues. We are looking for a new platform.

The tools on apartments.com are great but the website itself is terrible it's always having issues and constantly have to re-enter stuff regardless of which browser are use. How could I possibly trust them with payments? Not to mention I'm having to spend hours on something that should take me minutes really if you're using them through the whole process it takes so long just from technical difficulties on the website. In theory it's great but if you can't back it up it's a nightmare.