APMEX

Saw what I wanted on their easy to use and clear website for a total coming to around $3K as a first time customer. Ordered it on-line Monday morning, paid with credit card, paid for 2-day delivery, arrived Thursday afternoon in the Rockies. Exactly what I ordered. All good here.

I ordered 11 1964 mint sets. I received 10 1964 mint sets and one 1968 mint set. Apmex did send me instructions as to how I could return the 1968 mint set and receive the 1964 mint set as ordered. The procedure I had to follow involved multiple steps including specific return instructions and returning it in person to the post office. I was told to monitor the return process daily. Their instructions would have required several hours of work on my part. I found this not to be worth my time and so Apmex did not fix their mistake.

Have had a case where my order was delayed as one item (listed " in stock") could not be completed as item was not available. No attempt to contact me to resolve the matter. When I queried about problem with the order they confessed the item was not available. They wasted my time so I canceled the order.

This is my 1st order with APMEX and was a bit skeptical + concerned at first so I paid via Paypal in case something went wrong. It took 8 days from the time I placed an order to receiving it. It was packed safely HOWEVER< please note that they ship via USPS First Class Mail so buy cautiously, unless you pay more for shipping service (but I can't review on other shipping option). I read similar reviews about 1st class mail so I made sure that I picked up the package right after USPS delivery person dropped it off in my mailbox. Their price is slightly higher than other competitors so shop around and compare.

Yes I have been a member of apmex for a long time now and after so many years they tell me they can not sell to me due to my race and poverty status and that only wealthy people can now purchase from them and the little guy with a Mexican heritage don't matter I'm so made that I have to tolerate this injustice I'm sick over it

I bought $30K worth of stuff from them a year ago and wanted to see it back they were trying to give me $1000 Less than what I paid a Year AGO!. Horrible, Horrible, Horrible

I WILL NEVER BUY ANYTHING FROM THEM EVER AGAIN!

One of the top(one of my top)PM companies on the internet, have been a customer for years. Will continue to be a customer with apmex as long as things dont change

I will not buy from them ever again! One time I bought an item from them and they did a lousy job of shipping it to me. The item got damaged in the process of them sending to me.

I regularly order from Apmex and love the wide selection of products available to me and my customers. I usually order silver bullion coins from around the world

I was discriminated by AMPEX based on the fact that my wife is from Russia. My order was cancelled, my account was blocked. I am a United States citizen, I am living in the USA, I am working in the USA, I am paying taxes in the USA, I want this country to be the best country in the world. And yet, my account was blocked and the order was cancelled. APMEX did not even refund me swiftly and said they were going to hold my money for up to 60 days.

All product have been perfect for me. Premium a bit high for me but I use Apmex when I absolutely must have a perfect product for example, American Silver Eagles. My go to for these.

It used to be a good company but my recent experience with them made it clear who they are. I have been a customer for more that 15 years but Im treated so poorly It made me realized waht they are about. My banks wire transfer page is not working and Im unable to submit paymnet. They heep harraming telling me that they will cancell my order and that there will be penalities. I keep requesteing to give me an addtinal two day to resolve this but they are refusing! How nasty!

As an Oklahoman, I like many, try to do business with local businesses, craftsmen and artisans. As, you know this is not always possible however, upon learning about APMEX, an Oklahoma company, I began investigating.

I was pleased to find APMEX is one of the most respected precious metals companies in the US and each purchasing exprerience I have had has verified all the praise I see online regarding the excellent service and selection of APMEX.

I am well pleased to patronize APMEX with my humble resources. If I had a million dollars to spend, i could do it in about 10 minutes at AMPEX.

APMEX and I are Oklahoma Proud but you dont have to be an Okie to invest with APMEX.

Ordered a few 1 troy ounce silver bars. I am very satisfied with my order and will continue to do business with Apmex!

Prices are not very competitive unless they have a very specific item that can't be found on other sites.

I RECEIVED TARNISHED AND SCUFFED SILVER AND APMEX WANTS ME TO PAY TO EXCHANGE.
This is a very sad bad business and WILL NOT GIVE THEM MY BUSINESS AGAIN plus a lot more. A complaint was filed.

Got everything that I wanted and everything was well packed.

Was really impressed on how they packed every item so nothing would get damaged.

I collect silver coins and compare prices and "deals" from various sites. Apmex is more than fair and I always get what I order within 5 days.

I recently started buying gold and silver. Apmex is a great company! Shipping is quick and they have a large verity at a fair price.

I was very pleased with the silver dollars I ordered. The condition they came in was excellent and the price was right.

I am new to the industry, but have made several purchases. Apmex definitely leads in inventory content and web design.

I place an order on 4/24/2022. The package was "insured with the request of signature".

Company Version 1 -> "Our investigation in conjunction with the United States Postal Service, along with that of our insurer, has been completed… "package" was picked up directly at the counter with the postal clerk" 05/09/2022.

Contradictory, On 5/19/2021 – Via email, Apmex "Request for Confirmation of Delivery", which was answered immediately as PACKAGE WAS NOT RECEIVED". The company requested until the 20th to receive package "since were 10 days of delivery".

I decided to wait until the 23rd, via call and chat I place to request a delivery, the company indicated: "the claim would be sent by email, it could take 24-48 hours for delivery". The delivery was not received either.

Company Version 2 -> "The USPS reported to our claims team that the package was picked up and signed for. Our insurance covers the item during shipment but not after delivery of the item". Once the delivery arrives at a destination either a home mailing address, business, or post office and is signed for, the item is no longer covered by our insurance".

I replied the package was not received, was NOT insured NOR requested for signature. If you have that evidence, please provide it. If you have a problem with your courier, please do resolve your issues with them. Fulfill the order.

Apmex did not confirm delivery nor a signature confirmation as they claim in their policy or in their version of handling the package. The BBB understood the company "had made a good effort to resolve the claim".

This company has Failed to deliver and demonstrated complete misrepresentation of its "policies".

EXCELLENT COMPANY- LOVE DOING BUSINESS WITH THEM. I am impressed with the customer service they solved my query within 1 working day.