Apple

I traded in an iphone 11 pro for a 13 sent the old phone in the box, and with the label they supplied, that was 9/28/2021 called about a month later was told they were going over the phone and would be a few weeks, actually forgot about it and just found the return receipt called customer service, got hung up on, called again got sales, called again got a young women who after an hour of putting me on an off hold, tells me I didn't send the device in. Told her 15 times I wanted a supervisor and why did the other person tell me they were evaluating it. Finally she put a message for a supervisor to call, went to the UPS store which the shipping label told me to do found out who signed and the date it was 10/4/2021. Got a call for the supervisor who said I was not getting a rebate it was recycled I said what do they do with recycle phones, sell them so give me what they sold it for the website says $400.00 going to go to the attorney general now as this is so not right.

I bought my iphone 5 when its first came out two days ago my speaker stop working i took it to apple store and they charge me $200 to replace my phone they claim phone was water damage! I was arguing with apple customer service that my phone never been near water still they did not want to replace my phone and insist charging me $200 so i had no choice and i paid. I am switching to android apple does not even honer they own warranty i just order a new Samsung galaxy s4 couple of days ago my tracking # shows i will get it today, from the reviews i am reading samsung s4 is way better then an iphone

Apple, in its marketing strategy to protect the data on its devices, took away my access to my ipad and has me running through hoops and waiting weeks to get back access of my ipad. It will be close to a month of inability to use an ipad that i purchased, until as described, an opportunity for me to recover my apple id and password, within 1 minute of allotted time, else wait another 11 days before apple will allow me a chance to try again. Been a loyal apple customer since the 80s; never an apple product again!

The IPhone 7 is by far the worst IPhone apple has ever made it constantly has new problems so apple can try to make more money off of its consumers. Recently my phone died and its telling me I have to restore my phone or update by connecting to ITunes did them both and phone is still telling me to restore. I don't understand why this phone has had so many problems. I know a lot of people that have problems with this phone. Apple needs to remove a lot of flaws in their system. Phone should just update and turn when its plugged I and charged. Also I've been an apple fan since I got a phone. I'm at the point where making the change to Samsung where I know I would have not one problem with my phone ever. They don't have a bunch of nonsense bulls**t to piss consumers off. In my experience it don't even deserve one star.

Apple is a great company and their products (iPhones, iPads, Apple Watches, etc.) are of high quality and are user friendly. However, the only problem is that the battery life on Apple devices is in fact much shorter than they advertise it. For example, the iPhone 13 is stated by Apple to last roughly 15 hours of being used before the battery dies. As a person with a brand new iPhone 13, the battery lasts only for a few hours of being used. Even with location services off and not even a third of the iPhone storage full, the battery only lasts upwards of 8 hours. This is a sign that Apple has a vested interest in promoting their products so that people are encouraged to purchase them. If you are getting or already have an iPhone/iPad, consider getting a portable charger since the battery life is on the low side for these apple devices.

I ordered an Iphone 13 pro because it is sold out everywhere so i had no choice but to order it to be delivered to my house. Apple's website didnt allow me to order for pick up in store so I ordered to my house. I did not receive the package and when i called apple customer service they said there nothing they can do. So I basically just lost $1000

My phone was damaged and stopped working so I needed a replacement, they replaced it FREE of charge for me... had to get it unlocked by hey, had to do the same with the old one and they don't offer that service for free. Such a good company when it comes to customer service

I have an annual subscription directly with Paramount Plus and have never subscribed to Paramount through Apple. But Apple is charging me a monthly subscription fee for Paramount +. I have requested a refund for at least 12 payments of 9.99. They have refunded one payment of 9.99 and refuse to refund the rest. Be sure to check what Apple charges you for. It is first of all my mistake for not auditing my payments and charges but Apple should care more for their loyal customers than the care they have shown me. We have three apple phones, two Mac books and an iMac. Never again will I purchase another APPLE PRODUCT.

What is this thing with new models of phone, but it looks same like model before. No new features nothing, but important thing for you guys is that you price is higher than ever before! I was always a huge fan of Apple devices but now really I think is time to change it to Android.

Called apple to have an info, call was transferred to three people to three different and no one could help me! The third person was a rude supervisor who did not allow me explain, talked over me! When he transferred my call to a fourth dept it was hang up! TERRIBLE SERVICES! Very unprofessional! :(