• Arhaus

Arhaus

Is this your business?
Write a Review
How would you rate Arhaus?
Thumbnail of user ruthm1482
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

I do not recommend Arhaus. I bought four counter stools that didn't fit correctly. I immediately called them and was charged a restocking fee and another delivery fee to return them. I ended paying them $700 to return the stools in less than 24 hours! I wanted to buy different stools but was told that there would be another$299 dollar charge to purchase and deliver them. Are they nuts? They wouldn't budge and lost my business. I am using RH now who are a pleasure to deal with and run a great business. They are going out of their way to earn my business. No restocking fees and a onetime delivery fee. Do not shop at Arhaus very poor customer service!

Products used:
Didn’t reorder due to fees.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Arhaus?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Arhaus?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business