Arzaan.pk

I had the worst experience with them. I ordered a watch in blue, the only color I liked, and if that color wasn't available, I wouldn't have placed the order. It cost me over 4,000. However, when the order was delivered, I received a different color. I initially thought it was a mistake, so I called their customer service number.

The person who answered was quite rude, implying that I should check the color again. I explained that I had taken a screenshot, and even the delivery package showed the color as blue, but the watch inside was black. I even offered to pay for delivery again, despite it being their mistake, because I really wanted the blue watch.

Instead of resolving the issue quickly, they dragged things out unnecessarily. They insisted that I send the watch back before they would send a replacement, but by that point, I had lost trust in them. After paying over 4k, how could I be sure they would deliver the right watch this time? They stopped responding to me altogether.

It feels like a scam. They advertise one thing, send a different product, and then don't care when you ask for a correction.

Beware of them!