• AscendTech

AscendTech

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Overview

AscendTech has a rating of 4.7 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AscendTech most frequently mention customer service, fast delivery, and great seller. AscendTech ranks 18th among Wholesale sites.

  • Service
    21
  • Value
    23
  • Shipping
    23
  • Returns
    16
  • Quality
    23
3
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How would you rate AscendTech?
Top Positive Review

“Full service package!”

Justin P.
10/5/19

Exactly as described in the descriptive and full listing, detailing all necessary info for a potential customer to be aware of what they can order. Fast and securely packaged delivery, with tracking info given at every step.

Top Critical Review

“Problem with AscendTech shipping”

Paul O.
11/20/18

Ordered a brand new custom computer over the weekend. They sent email Monday saying they could not ship to the address listed. The billing address is a PO Box because I live in the woods in Maine and the postal service will not deliver to the house. But the shipping address was a valid business. Never had an issue shipping to that address from Amazon, EBay, online suppliers, etc. AscendTech wanted me to call my CC company and have that address put on my card. Not willing to jump through that long and tedious hoop. Order #614255. Spent my $1000+ with another company who had no issue with the shipping adress.

Reviews (144)

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Reviews that mention popular keywords

customer service (6) great seller (4) video card (3)
Thumbnail of user justinp156
1 review
0 helpful votes
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October 5th, 2019

Exactly as described in the descriptive and full listing, detailing all necessary info for a potential customer to be aware of what they can order. Fast and securely packaged delivery, with tracking info given at every step.

Thumbnail of user ralphl128
2 reviews
0 helpful votes
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July 1st, 2021

After 7 years of continuous use, my computer finally died. My trouble shooting determined the Motherboard was dead. Found an identical replacement from AscendTech in New/Open Box condition. Company sent it out immediately, arrived in 2 days, and my computer is now good as new! Great Experience! Great Seller! Highly Recommend!

Service
Value
Shipping
Quality
Thumbnail of user danf39
1 review
0 helpful votes
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August 27th, 2015

I was impressed at the Consumer Service & extended warranty offered!

Also paperwork & phone number included with item for easy return policy if needed.

I would highly recommend this company looking for quality products!

5 stars ***** and AAA Customer Service!

Thumbnail of user frankied6
1 review
1 helpful vote
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November 4th, 2017

Product is working great. Saved me from buying a new computer, very easy to install, very reasonably priced. Glad I found the circuit board and your company on ebay. If need be I would buy from you again. Thank you Frankie D.

Thumbnail of user dmitryk20
1 review
0 helpful votes
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June 28th, 2017

Purchased a mentioned motherboard to replace mine. When all has been done the laptop turned on. It runs like a charm still. Few questions where answered quickly by the tech. Support by email.
A+! Thank you.

Thumbnail of user markb2692
1 review
7 helpful votes
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January 20th, 2021

I recently purchased Adaptec raid controller from AscendTech through their eBay store. The product is just as I was hoping. It works amazing. Was informed by a friend to make sure to keep it cool because they get hot. I have a side case fan blowing on it and haven't had any problems with overheating. It worked right out of the box for my unraid setup as well. I look to be purchasing another one of these cards soon and it will be from AscendTech.

Tip for consumers:
This requires a SFF-8643 sas to sata cable

Products used:
ADAPTEC ASR-71605E 256MB PCIE X8 SAS/SATA 6GB/S RAID CONTROLLER CARD 2274500-R

Service
Value
Shipping
Returns
Quality
Thumbnail of user rouhollaha
1 review
4 helpful votes
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January 8th, 2015

This company is very professional in their work. They have huge inventory and of their items are well described and easy to find in their website. They have outstanding customer service, very courteous and communicate with you for any problem you may encounter about your order. Such service builds great working relationships. I will bring all my computer part needs to the Ascendtech.us from now on. Thank you

Thumbnail of user scottk36
1 review
2 helpful votes
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December 30th, 2014

I think that this is the fourth or fifth time that I've bought from AscendTech through Ebay. I've always been satisfied with my purchases. When I shop on ebay for computer parts I don't usually look for a certain seller. I sort by value, price + shipping + item condition. I keep finding these guys. It's no accident. As far as a pc parts source. They consistently provide some of the best value, and service on the web.

Thumbnail of user matg14
2 reviews
8 helpful votes
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May 30th, 2019

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else.
Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well.
Customer service emailed me every step in the process and answered any questions I had before purchasing.
Im very happy with my purchase and will be back to shop with them again for sure.

Tip for consumers:
Dont listen to the negative reviews, most are user error that they are blaming on a company.

Service
Value
Shipping
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Thumbnail of user eileenn62
1 review
1 helpful vote
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July 19th, 2020

I don't know how they had a brand new motherboard for a computer from the year 2003, but they sure as heck did. Arrived as described, and functions perfectly. Would highly recommend buying from them if they have what you need.

Service
Value
Shipping
Quality
Thumbnail of user ismaelr2
1 review
5 helpful votes
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October 21st, 2014

Ascendtech.us did a really great job of getting the part I needed delivered to me very quickly, the transaction process was smooth and worry free. When next I need a similar item I will going to them first. Their product worked as expected, they have a reasonable return policy and are one of the few to offer a warranty on a used product. Kudos everyone, keep up the great job!

Service
Value
Shipping
Returns
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Thumbnail of user gregc25
1 review
11 helpful votes
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October 26th, 2014

I ordered three separate items from Ascendtech after another vendor had failed to ship two identical items in a timely manner. When I requested a refund from the slow vendor they responded by shipping the items anyway. When I contacted Ascendtech and advised them of the circumstances they pleasantly advised me they would stop shipment on the duplicate items and ship the remaining item. It arrived quickly and has my server functioning like new. I'll continue to buy from Ascendtech whenever they have in stock an item I'm in need of.

Thumbnail of user bobm748
1 review
6 helpful votes
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September 21st, 2020

Hard to find electronic part. Great delivery, well ahead of published date. Seller great on product details. I had a specific fit problem. Seller promptly gave me his honest opinion, which could have killed the order for him. Then, he promptly followed my instructions, which meant that he was listening, not simply filling an order. Ask for Vlad. PS: He has a Bluetooth adapter that works on a Dell 6400/e1505 laptop - drop in replacement.

Thumbnail of user lamars
1 review
1 helpful vote
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January 26th, 2011

Got an nvidia geforce card for a really low price here though the model was a little outdated but still performed very well. I would recommend them for solid prices on the internet and reliable products. They even had shipping within a week.

Thumbnail of user fluidsp
1 review
1 helpful vote
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December 17th, 2014

I purchased a refurbished Dell Studio 1640 Motherboard. The price point was amazing at $59 with shipping. Most others listed Motherboards for 100 or more. The unit arrived in perfect condition, quickly (a matters of days) in an antistatic bag sealed. The part works fine and I am happy. Highly recommended! Thanks for helping me prolong the life of my laptop.

Thumbnail of user michaelm606
1 review
0 helpful votes
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June 29th, 2017

I got my order, the motherboard Dell Vostro 460. It works great. The only thing I'd like to get, is the driver CD. I spend a lot of time looking for correct drivers. Somebody without experience can't install the board correctly.

Thumbnail of user williamg353
2 reviews
1 helpful vote
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July 8th, 2018

I bought a new motherboard from these guys and am so glad I did. Super fast shipping. Immediately sent tracking number. Very safely packed. Couldn't ask for more from a seller. Will definitely do future business with them. Thanks again guys.

Thumbnail of user horusm
1 review
1 helpful vote
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June 24th, 2018

I recently bought an FM2 motherboard from AscendTech on Ebay. They have an excellent reputation on that website, with over 5,600 positive feedback and only 33 negatives. I can see why that is, they're very trustworthy and their prices tend to be slightly cheaper than their competition. I'm one of those 5,600 satisfied customers.

Thumbnail of user connieh63
1 review
1 helpful vote
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November 3rd, 2017

My tablet came very quickly and was ready to go! I had feared that the scratches described would cause visibility problems on the screen, but I should not have worried. I also wondered if I might need help setting it up with my internet, but there were no problems. I feel that this purchase was a good value, and I would not hesitate to purchase from this company again..

Value
Shipping
Quality
Thumbnail of user chrisg62
1 review
1 helpful vote
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December 4th, 2014

Ordered motherboard for an all-in-one system was as described and thus a perfect fit. System fired right up. I'm passing the cost of the motherboard onto the owner (no charge for labor), a single mother of two great kids who works for a school district, so I wish the parts would be cheaper and the warranty longer.

Thumbnail of user paulo166
1 review
8 helpful votes
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November 20th, 2018

Ordered a brand new custom computer over the weekend. They sent email Monday saying they could not ship to the address listed. The billing address is a PO Box because I live in the woods in Maine and the postal service will not deliver to the house. But the shipping address was a valid business. Never had an issue shipping to that address from Amazon, EBay, online suppliers, etc. AscendTech wanted me to call my CC company and have that address put on my card. Not willing to jump through that long and tedious hoop. Order #*******. Spent my $1000+ with another company who had no issue with the shipping adress.

Thumbnail of user davec123
3 reviews
7 helpful votes
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March 23rd, 2021

If you try calling, you may notice that you calls will go unaswered or that you will get hung up on several times before the same person answers which tells me its a on man operation. I called on a product that showed abailable and would have taken my credit card payment and was told that it was not available. NO WAY would I recommend doing business with them. Do it at your own risk!

Tip for consumers:
Their customer service and inventory was too questionable for me to be comfortable buying from them.

Products used:
graphic card

Service
Value
Shipping
Returns
Quality
Thumbnail of user dml9
1 review
3 helpful votes
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March 14th, 2017

This company is unbelievable. They sold me a broken computer that blue-screened 4 times in two days. I called tech support and they told me I should try to fix it myself. I sent it back and they charged me a re-stocking fee... on a BROKEN computer!

I called to explain that I shouldn't have been charged a re-stocking fee and the MANAGER of customer service told me that the tech team ran the computer for 3 days and it didn't blue screen, so I would still be charged the $85 re-stocking fee. I told her I had called Tech support about it and told them about the blue screens, so they know there was an issue. She essentially told me I must be lying since they didn't see it happen there.

I asked if she thought it was possible that the tech team just didn't use it in a way that caused the issue to show itself. She said, no that is impossible.

Unbelievable. My only recompense, now, is this review, which is going on every site I can find. What an incredibly ignorant way to run a business.

Thumbnail of user taeheej1
1 review
11 helpful votes
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January 16th, 2018

I tested this part after a few days that I received, I got TOSHIBA logo on the screen, but it seems not this previous part problem. I think the display cable was malfunctioning.
The part looks like a news, flawless, and no damage.
Shipping was fast. The product had been sent after tomorrow as I paid. It took 4 days.

However, it was little disappointing because the seller sent USPS, not UPS.
It was supposed to be sent by UPS Ground, but I got USPS Ground.
According to eBay rules, it is not a problem. But everybody knows USPS service quality is much worse than UPS.
Moreover, packing status was normal. It was packed by a bubble bag and sealed by bubble wrap again.

Therefore, there was a disappointing part, but totally I recommend this store.

Thumbnail of user tonyf64
31 reviews
79 helpful votes
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April 17th, 2018

If you go into their build your own computers & you look at the items in which are being placed in the custom builds, most times you can find them MUCH MORE cheaper then what they are trying to scam you for.

The other day a friend had ask me if I could point him to a good site for custom builds & to help him get the best parts for the price. I had shopped at AscentTech many years before & found some decent prices so that if why I was going to refer him to their site until I noticed that the gaming motherboard I was going to suggest for him was 2.5x the price on another site. I was quite surprised that they would be stupid enough to try to pull something like that because anyone like me who takes the time to window shop online is going to notice things like that, but I would say their average shopper doesn't know any better.

Would I suggest this site to anyone?
Not a chance in hell!

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About the business

Wholesale Computer Parts, Wholesale Computers, Computer Distributor, Computer Liquidation sale, Computer Hardware Supplier, Wholesale Computer Part

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4.7
144 reviews
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