• AscendTech

AscendTech

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Overview

AscendTech has a rating of 4.7 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AscendTech most frequently mention customer service, fast delivery, and great seller. AscendTech ranks 18th among Wholesale sites.

  • Service
    21
  • Value
    23
  • Shipping
    23
  • Returns
    16
  • Quality
    23
3
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How would you rate AscendTech?
Top Positive Review

“Full service package!”

Justin P.
10/5/19

Exactly as described in the descriptive and full listing, detailing all necessary info for a potential customer to be aware of what they can order. Fast and securely packaged delivery, with tracking info given at every step.

Top Critical Review

“Problem with AscendTech shipping”

Paul O.
11/20/18

Ordered a brand new custom computer over the weekend. They sent email Monday saying they could not ship to the address listed. The billing address is a PO Box because I live in the woods in Maine and the postal service will not deliver to the house. But the shipping address was a valid business. Never had an issue shipping to that address from Amazon, EBay, online suppliers, etc. AscendTech wanted me to call my CC company and have that address put on my card. Not willing to jump through that long and tedious hoop. Order #614255. Spent my $1000+ with another company who had no issue with the shipping adress.

Reviews (144)

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Reviews that mention popular keywords

customer service (6) great seller (4) video card (3)
Thumbnail of user kenm71
Michigan
2 reviews
0 helpful votes
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August 31st, 2015

This Fantastic Seller made good on a USPS lost item incident though it meant taking the loss themselves. 5 *s all-the-way!

Thumbnail of user stewartg14
Texas
2 reviews
0 helpful votes
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June 21st, 2017

Ships fast and good price too. Works good and free shiping. Bought from ebay and new motherboard. Would buy from this person again.

Thumbnail of user derekc23
Wyoming
1 review
0 helpful votes
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September 23rd, 2015

I needed a motherboard for my laptop and ascend tech had the best price by far and a great description so I knew I was getting exactly what I needed.

Thumbnail of user bf244
New York
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

Unfortunately my WiFi card went out in my MacBook Pro. Ascend Tech had what I needed and dispatched it out like my own personal fixit shop.

Tip for consumers:
They’re great.

Products used:
WiFi card

Service
Value
Shipping
Quality
Thumbnail of user gregoryt123
New York
1 review
0 helpful votes
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May 16th, 2020

Price was great, shipped on time and worked as it should. We will be ordering more 10GB NICs from you!

Thumbnail of user williamh77
Connecticut
1 review
1 helpful vote
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November 3rd, 2014

Very fast shipping it came in three days early and it worked what more could you want.

Thumbnail of user joek121
Indiana
1 review
1 helpful vote
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December 21st, 2017

Found this motherboard on ebay decent price fast delivery
Just what I needed to get a computer up and running again that had water damage
Thanks Joe

Thumbnail of user bobbyc29
Texas
2 reviews
0 helpful votes
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November 19th, 2015

You guys took care of my needs and did it fast and worry free... Thanks!

Thumbnail of user jobberd
Florida
2 reviews
13 helpful votes
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October 21st, 2013

Bought a motherboard and CPU from these Ascendtech.com.

According to the website, both were new, retail items, not listed as used or OEM.
When I got the order in, the motherboard was opened, nothing but the motherboard in the box, no driver CD, no manual, no cables or adapters, and it was in a Foxconn box without any description or part number about what was inside, not even a bar code from the manufacturer was present. (took pic's of this) I had ordered a new INTEL motherboard, they didn't send me one.
I checked the CPU, it was not new and was not retail, but OEM type which is packed in a simple plastic holder/case. According to their website it should have been new retail product, but instead was scratched and used, with dried, caked on dielectric grease stuck in the CPU still.
I called them up, talked to Steve. He quickly got defensive, started making all kinds of crazy stuff up about the brand and socketing and refused to accept that the website stated "Manufacturer: Intel"... and hung up on me when I refused to accept his bum rush lies. I don't take to getting bullied like that, I have been building computers on my own for 14 years.
I called right back, talked to supervisor "Val"... who actually admitted over the phone that they don't have the CPU in stock, or the Intel motherboard they accepted my money for, and he offered to send me a return label. These folks knew that they were sending me bogus parts before they even accepted my PayPal payment. Did further research on the company, turns out they have a habit of doing this if they can't bluff the consumer into keeping their junk.
Filed Dispute with Paypal. It took Paypal less than 24 hours to find in my favor. Now it's up to me to return this stuff at my expense to Ascendtech before I can get my money back ("stuff" I never ordered to begin with). They never filled my order, attempted to deceive me by sending me bogus, used parts, and now stick me with shipping charges to return the junk they sent me back to them. They defrauded me by advertising a new, name brand product, even to the point that they admitted they cannot send me the Intel Retail products that they advertise on their web site.
I have screen shots of their site saved just in case they try to deny my claims that show what I said is true. The behavior this company demonstrated is not uncommon. After I got their shipment 18 Oct, 2013, I did further research. They have multiple claims on this type of problem, charging consumers for one thing, sending them another, and if the consumer doesn't keep it, they make them pay shipping to return the product which the consumer never ordered, which is an injury to the consumer for the bad conduct of this company in Ohio.
Also reported this company to both Florida and Ohio AG. Reported on several consumer websites like fatwallet.com and consumeraffairs.com.

Thumbnail of user duanem15
Michigan
1 review
1 helpful vote
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December 18th, 2014

Great place to do business with. Very professional and fast shipping. THANK YOU ASCENDTECH to my new friend thank you.

Thumbnail of user jamess293
Wyoming
1 review
0 helpful votes
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September 10th, 2015

Bought HP motherboard and is in excellent condition. Fast Shipping!

Thumbnail of user bene332
Missouri
1 review
0 helpful votes
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September 10th, 2015

I have never had a problem with this seller. Great service.

Thumbnail of user anthonym92
Illinois
1 review
0 helpful votes
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January 21st, 2015

Product work good for the time being. I have wait a month or so!

Service
Value
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Returns
Quality
Thumbnail of user jefff29
Illinois
2 reviews
1 helpful vote
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December 18th, 2014

Best price you could ever find on genuine new Logitech parts & fast shipping!

Thumbnail of user richardp92
Texas
9 reviews
213 helpful votes
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December 14th, 2015

Low prices, fast shipping, correct product, what more could you want...

Thumbnail of user davea45
Florida
1 review
0 helpful votes
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January 22nd, 2015

Great service! Fast shipping and an overall pleasure to work with. Thank you!

Service
Value
Shipping
Returns
Quality
Thumbnail of user hectorv5
Connecticut
1 review
2 helpful votes
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December 4th, 2014

Very good service, fast delivery.
Great communication

Thumbnail of user markg91
Pennsylvania
1 review
1 helpful vote
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November 19th, 2014

Fast shipping! Good board, great ebay seller! Will buy again!

Thumbnail of user sergioo2
Guatemala
1 review
0 helpful votes
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September 15th, 2015

Compre 2 motherboard foxconn y estan muy bien. Toda la descripción de los articulos es correcta. Voy a seguir haciendo negocios con ellos.

Thumbnail of user maynors
Guatemala
1 review
1 helpful vote
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November 20th, 2014

Excelente atención, el articulo llego a tiempo y funciono 100% bien. A+++++

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About the business

Wholesale Computer Parts, Wholesale Computers, Computer Distributor, Computer Liquidation sale, Computer Hardware Supplier, Wholesale Computer Part

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