Assurance Wireless

I have had my free phone for almost a year now and it still works well. For a free service, I have nothing to complain about.

All I'm going to say is this is THE WORST service EVER. They have people from the Philippines answering calls. It's the blind leading the blind, deaf and dumb.
It's THE BIGGEST SCAM EVER!

Being having Assurance wireless for many years after having no issues with assurance my phone wasn't charging at all called assurance and was told by first agent my phone will be send to me 5 to 10 buisness days after not receiving my phone i called 2 weeks after and second agent checked my info and order and informed me the phone was shipped from over seas and it will take atleast 28 days after waiting more than a month the final 3rd called to assurance the 3rd agent checked my order and informed me my order of phone was cancelled due too they needed too charge me for a phone due too my time was expired highly upset i informed agent why the first or second agent never informed me so i could've been aware and the last agent i was talking too reaspond oh im sorry maybe she or he didn't wantwd too upset you and lose you as a customer are you kidding me how dare them trained your employees correctly not too sell dreams too customers and they have the nerves too send me a letter stating by may 3rd 2022 if you don't use your phone once it will be cancelled cause they notice my phone hasn't being use for more than 30 days well dammm i wonder why i advice anyone think twice dealing with assurance wireless.

Assurance has terrible employees? Hello is there anyone honest there? Hello is there anyone honest there?