Asurion

Love how awesome they were when needing help with my son's phone. The costumer service have been amazing, outstanding, and outgoing through it all. They have great service on making a costumer day joyful and full of laughter. We need more people like them around to better assist costumers.

The guy that did my service was amazing. Anyone that has come out has been great. I done have the best experience in store but the mobile service is TOP TIER everytime. Can't recommend them enough... don't go in the store 😉

My Iphone needed repair (broken screen and not operating). Was able to schedule repair in my home the next morning. Technician arrived on time, quickly repaired my phone and replaced the battery. She was pleasant and professional. Could not have been easier.

I had a great experience today. The tech who fixed my phone was professional, friendly, and fast. They explained everything clearly and made sure my phone was working perfectly before I left. I really appreciate the excellent service—thank you!

I took my phone to an ATT Store to have it serviced. I didn't know I needed an appointment. The staff accommodated me and fixed my phone with exceptional service. Dustin who was my service technician is magical. He gets 10 STARS from me.

Delightfull folks that are understanding and kind during a process of at first requiring just a battery. To then making another order to fix what the folks broke putting in the battery. I truly appreciate their kindness.

I discovered a cracked screen this morning and filed a claim with AT&T online. They authorized a repair and I chose a place nearby to take my phone for repair. I had my phone back in perfect condition in just a few hours. The staff at the repair center were very helpful and professional.

Absolutely loved their handy work! These guys were on top of it they got me checked in and told me it might be 2 hours before it was ready and these guys were so fast. Definitely did not take 2 hours and phone came back and was good to go

As everyone knows it's horrible to have your cell phone stolen. As bad as it is the agent at Asurion made replacing my wife's phone as painless as possible. We received a replacement phone the following day. Thank you As

Very fast and easy process. This is the 3rd replacement phone for my son. He is on the water most his days and all phones have been lost at "sea". I was surprised with the price increase on a refurbished IPhone 13. Grateful for the replacement but shocked at the increase from $100 -$250.

The phone was crack in the front and back the screen was completely green. I couldn't make or received any calls. Instead of me having to pay a deductible of 279.00, it was able to be repaired with zero dollar cost all in the same day

The technician was great. He called to reconfirm his appointment. He came early. He was on time, appropriately dressed and was very helpful. He was extremely patient with me since I am a technological idiot. You should be very proud to have him as your employee

It was super convenient that the technician was able to come to my location. He was knowledgeable and very polite. He was also on time & I would highly recommend Asiurion coverage, If you don't have it, get it! A total life saver!

John was great, he explained everything well so I understood what was gonna happen and also let me know the possibilities. He completed everything quickly and was very nice. I appreciate his hard work and kind attitude.

Mr. Phillip did a great job! It was later in the day very cold and he showed up got to work and was done fixing my phone in 15 minutes. I can't thank him enough. It's usually a hassle getting your phone fixed but not anymore. I set up an appointment he drove to me and fixed it where he was parked and I watched the entire process. I was very impresssed.

I would highly recommend Asurion coverage with your phone purchase. As the mom of two teenagers, having the coverage is great. We have had to file two claims in the past 3 months and both have been extremely easy. The claim process is simple and easy. The company they use to do the repairs in the Reno market, UbreakIfix, did a great job and made the whole process seamless.