• Atom

Atom

Write a Review

Overview

Atom has a rating of 3.9 stars from 857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Atom most frequently mention great experience, customer service, and squad help. Atom ranks 7th among Software sites.

See all photos
How would you rate Atom?
Top Positive Review

“Exceeded my expectations :)”

Noel D.
6/16/20

Having struggled with friends, family and business associates for several weeks, and coming up with almost nothing that really really suited as I had a very clear idea of the desired outcome, I happened upon squadhelp, opted for the Managed contest and will never regret that decision. The result exceeded my expectations. Thank you so much. You guys are just so supportive and incredible

Top Critical Review

“Squadhelp is a fraudulent company”

Ken M.
7/7/20

Squadhelp is just a fraudulent company. They cheat you buy selling coins and simply reject your domains with fake and so called Expert reviews. Will always show 0/13 Expert Reviews even for domains that have a good appraisal value (manual). Their Expert review system is just an automated process to reject 92% of the names randomly. If you check their inventory or domains which are already listed/approved - they could be of worse quality than the ones which were rejected for your account. The review process is another joke. If you submit manual review for your Names it will never be attended to. You should only wait for weeks and then months without any progress. If you contact their customer support - they would just give copy/paste reply. I would suggest all to stay away from these fraudsters and save your hard earned Money, Time and unwanted headache.

Reviews (857)

Rating

Timeframe

Other

Thumbnail of user kenm492
India
1 review
14 helpful votes
  • Send Message
July 7th, 2020

Squadhelp is just a fraudulent company. They cheat you buy selling coins and simply reject your domains with fake and so called Expert reviews. Will always show 0/13 Expert Reviews even for domains that have a good appraisal value (manual). Their Expert review system is just an automated process to reject 92% of the names randomly. If you check their inventory or domains which are already listed/approved - they could be of worse quality than the ones which were rejected for your account.

The review process is another joke. If you submit manual review for your Names it will never be attended to. You should only wait for weeks and then months without any progress. If you contact their customer support - they would just give copy/paste reply.

I would suggest all to stay away from these fraudsters and save your hard earned Money, Time and unwanted headache.

Tip for consumers:
Stay away from this fraudulent Company and save your hard earned dollars.

Products used:
Squadhelp Premium Plus

Service
Value
Quality
Thumbnail of user jennaj30
Jenna J. – Atom Rep

Hi Ken,

Thank you for your feedback. We have completed nearly 30,000 branding projects and have the world’s largest branding community, containing more than 200,000 individuals from around the globe -- and we continuously receive positive feedback regarding our customer services team and our platform experience.

Most people find that our platform is one of the most innovative naming platforms in the industry today.

Our Expert Review Process is not automated, but performed by real people and monitored by our internal team as well.

We also offer the ability for domainers to use our internal review process which countless people are happy with and continuously use. We understand and know that the naming industry can be incredibly subjective and there are numerous naming tools that will provide appraisals that we do not always agree with.

Squadhelp’s Marketplace is a brandable platform where you will find many keyword-rich domains that cannot be found anywhere else. Most importantly, we have a unique method, unlike other Marketplaces that allows you to bypass any investment (such as Squadhelp coins or points) and allows you to submit your names to our Marketplace. While there are numerous benefits to Squadhelp coins and points, they are not required.

Best,
SH Team

Thumbnail of user rahuld88
India
1 review
1 helpful vote
  • Send Message
August 6th, 2022
Verified purchase

Squadhelp has put in a lot of effort to develop a nice interactive platform but they don't seem to be sharing a fair bit of revenue split with their creatives and maybe that is why creatives are not too motivated to give more time and send better entries. I paid USD 645 for my project which ran for 10 days but I was unable to shortlist any domains so I didn't get any value. The contest should've remained open till I was able to select a domain. Thanks

Thumbnail of user skk18
GB
1 review
8 helpful votes
  • Send Message
June 3rd, 2021

Terrible experience.
I would advise no one to use squadhelp.
The service they provide is extremely unhelpful and a waste of money.
I was given false information by a couple of their customer service agents.
They behaved and acted like salespeople saying anything to convince me to use their services.
It was a complete waste of time.
The names they come up with are garbage and most of the names you can't use because they either have a trademark or the domain is taken.
Such a pointless useless service.
I would not recommend this company to anyone.
Find a different company to use.
Worst company.
Do not use Squadhelp.

Thumbnail of user mm1127
Egypt
1 review
6 helpful votes
  • Send Message
January 21st, 2021

Creatives please keep away it's a waste of time, and effort

They take your money (10$) ideas, time and they give you disappointment (in a destructive way)

I joined as a creative and all my ideas were "no thank you" and my domain names (. Com) where rejected.
And other ideas were not rated
When I searched I found people writing the same scenario!
So it's not a coincidence
So please don't let anyone trick you

Tip for consumers:
Don't through your ideas away

Products used:
Creative account

Value
Quality
Thumbnail of user taras127
Pennsylvania
2 reviews
13 helpful votes
  • Send Message
August 8th, 2018

There are no guidelines for how the logo designs should look when they are submitted. SquadHelp will disapprove your design without any mention as to why. Logos are not easy to make and they take a long time so if you're a designer who doesn't use a template for your logos I'd suggest not wasting your time.

Thumbnail of user jinyoungl
Australia
1 review
15 helpful votes
  • Send Message
July 13th, 2018

I picked a beautiful name through the contest, however it turns out that we have failed to register the trademark with the name. We chose GOLD contest for the name which includes trademark support because the trademark was important for us to choose the name. Now we can't not use our name and it was waste of money. You can do the contest but recommend to confirm with your lawyer about the trademark search.

Thumbnail of user richardj1265
Texas
1 review
2 helpful votes
  • Send Message
February 19th, 2022

SquadHelp has changed greatly, and their standards keep increasing. If you list a domain on this marketplace, they will make you wait 7 days before you can delist it. They will also ask you multiple times if you have sold this domain. They will also randomly kick you out of certain events & promotions. For example, I previously entered in the "Seller Marketplace", which was a domain reseller place. They randomly decided to increase standards to enter this marketplace, kicking out many people. They then tell you that you have to meet their new criteria lol. Why would anyone waste their time on this site when much better deals are on Dan / Sedo / Afternic? Joke of a site.

Products used:
domain seller

Service
Value
Shipping
Returns
Quality
Thumbnail of user bobp971
GB
1 review
4 helpful votes
  • Send Message
February 27th, 2023

These thief's are selling my domain on behalf of my previous hosting who will not allow me to transfer my domain to a new hosting company of which I have a legal right to do.
I have tried to reason with them but they do not care and will not help as they are a third party!

Service
Value
Quality
Thumbnail of user justinb1041
Australia
1 review
3 helpful votes
  • Send Message
February 7th, 2022

I am a business owner who purchased the platinum package in the hope of using squadhelp to come up with a new business name.

We provided a full breakdown of our brief which included, branding archetype, audience, what emotional appeal we were aiming for... basically everything required and more.

Out of 2,100 submissions and countless messages to contestants and 13 follow up messages to everyone - we had 6 names that weren't terrible, but were still very poor.

Our team found that if we spent 1/10th that amount of time using a service like namelix.com or similar we found far better results.

These people do not understand your brand and never will. Save your money and keep brainstorming yourself.

And a shoutout to their support staff... completely incompetent.

Thumbnail of user pisiti
Australia
1 review
1 helpful vote
  • Send Message
July 15th, 2009

They have kind of design competition on site and let people register as member vote for it. As a result the winner got more votes than existing members? Win by 100% I already never heard off, but this is more than a 100%? How on earth that is even possible? I just wonder what kind of vote is that? I ask them but never got the answer (maybe they are making one right now and they better because people are not stupid, they will question that very soon)

In politic it would be a FRAUD right? So it make me think why the website let the winner get away with it, only one thing i can come up with is they are working together or it actually only need one person to monitor the whole things and he just loose track and put too much votes on the winner LOL, Therefore they never have to pay for a price because the winner always themselves that way they don't even have to pay a cent for all the attention and publicity. How smart is that? Work out just like a fraud TV shows. It's a great sample of one of many great idea that should never be done! Disappointing!

Thumbnail of user bernardom43
Florida
1 review
3 helpful votes
  • Send Message
March 1st, 2023

They provided the most basic logos and names possible, at final I didn't used any logo or domain and paid 1200$ horrible

Service
Value
Shipping
Returns
Quality
Thumbnail of user srpainci
srpainc I.
0 reviews
0 helpful votes
  • Send Message
August 27th, 2020
Verified purchase

Communicating via comments isn't always easy when trying to describe how you want the logo changed. Anyway to improve the feedback process between designers and contest holders would be helpful. Thank you.

Thumbnail of user timo1024
tim O.
0 reviews
0 helpful votes
  • Send Message
September 1st, 2019
Verified purchase

I received over 1,000 entries for my competition but on reflection the answers were all 'skin deep' rather than 'profound'. I have selected a winner but I'm not convinced I will use it as my name. To really get a great answer (over just being 'lucky') will I think require a lot more deeper brainstorming

Thumbnail of user lindseyt206
Lindsey T.
0 reviews
0 helpful votes
  • Send Message
June 23rd, 2017
Verified purchase

This was very easy and efficient on helping me find what I needed. Many of the participants had quality logos, images that were provided making the decision very hard. I would definitely recommend your services and price is reasonable for the services you offered along with the contests.

Thumbnail of user grantt154
Grant T.
0 reviews
0 helpful votes
  • Send Message
March 13th, 2019
Verified purchase

Trademark reports are confusing. The 2 rating does not give any real indication of how smooth or otherwise trademark process would be. With your audience testing, 1 question is too restrictive. Given that a considerable portion of your customers would be Amazon sellers, there should be the availability to only survey Amazon Prime customers.

Thumbnail of user jacquelinee1038
Jacqueline E.
0 reviews
0 helpful votes
  • Send Message
August 6th, 2017
Verified purchase

I'm very pleased with my results. I had a limited budget and the contestants came through. I dozens of names to choose from, making it a bit difficult to pick a winner. I certainly would use Squadhelp again if I ever open another business.

Thumbnail of user katherined1418
Katherine D.
0 reviews
0 helpful votes
  • Send Message
August 6th, 2017
Verified purchase

Very happy with the response and quality of the entries. Especially please at the support Squad help gave me by extending my contest a couple extra days...that brough in the winning entry so, thanks too much. Look forward to starting my logo contest this week...and doing another name contest with another company we are part of as well. Thanks again Squad Help!

Thumbnail of user amin21
AMI N.
0 reviews
0 helpful votes
  • Send Message
December 25th, 2019
Verified purchase

Despite me being incredibly detailed, there were too many entries that were way off the mark. It was exhausting attempting to review 1,100 submissions. We didn't ultimately use the name we selected, but it was very close, and served as inspiration for the one we decided on.

Thumbnail of user leissah
Leissa H.
0 reviews
0 helpful votes
  • Send Message
June 8th, 2017
Verified purchase

Naming a new business is a very difficult task. There are so many facets to it: available domain, will it be easy to spell, will it have branding ability, etc. Squadhelp contest tackled all of this for me. Well worth the money I spent. Now I can move on to getting the business off the ground!

Thumbnail of user racheln1115
Rachel N.
0 reviews
0 helpful votes
  • Send Message
July 3rd, 2017
Verified purchase

We had a very good response to our contest with hundreds of names to choose from. We did select a winner but ultimately ended up using a completely different name for our business. This process definitely helped us get to an end result.

Thumbnail of user commulinkss
Commulinks S.
0 reviews
0 helpful votes
  • Send Message
July 31st, 2019
Verified purchase

We are over the moon! We received so many excellent, high-quality logos. The designers were absolutely incredible and Squadhelp's platform is so awesome. You have no idea how much this meant to us. What an incredible DEAL Squadhelp is. We will be back!

Thumbnail of user davidi1824
David I.
0 reviews
0 helpful votes
  • Send Message
September 12th, 2017
Verified purchase

This has been the best experience I have had when working with a company to assist my company. Your platform is fantastic, easy to work with and provides valuable information at the right price point.

Thumbnail of user vcy
vc Y.
0 reviews
0 helpful votes
  • Send Message
August 14th, 2020
Verified purchase

Everything was very well-guided and I felt like I had the tools needed to create a good contest and get good results. Only suggestion - it would have been nice to have examples of good vs. bad briefs readily available without having to read an entire article.

Thumbnail of user smallbizwhizr
smallbizwhiz R.
0 reviews
0 helpful votes
  • Send Message
July 7th, 2019
Verified purchase

I've used SquadHelp several times. Receiving so many responses sometimes can spark another concept or idea. I'd like to see the website being more responsive and faster... the layout, design, and function of the website being less cumbersome. Otherwise, the overall experience and process work well.

Thumbnail of user lorenay11
Lorena Y.
0 reviews
0 helpful votes
  • Send Message
March 17th, 2017
Verified purchase

Squad help provided a great number of name options for my business. Even though there were a lot of proposed names, most of them were not a good fit. I selected a winner but opted to go with a different name than those presented on the site.
Squadhelp did feel like a good brainstorming session.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Hi there! We're Squadhelp, the world's largest platform for company naming and branding. Since 2011, we have been committed to disrupting the traditional agency model. Our success is attributed to an amazing community of 100,000+ freelance naming experts and our ongoing focus on innovation.

Our platform offers much more than a typical crowdsourcing experience. From Machine Learning to Audience Testing to Comprehensive Trademark Validation, you receive best in class support for your branding projects in addition to working with world's largest and most creative naming community. We are headquartered in Hoffman Estates, IL (suburb of Chicago).

Company Representative

Thumbnail of user darpanm
Grant P.
Director of Marketing & Operations

How do I know I can trust these reviews about Atom?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Atom?