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Overview

Atom has a rating of 3.9 stars from 857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Atom most frequently mention great experience, customer service, and squad help. Atom ranks 7th among Software sites.

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Top Positive Review

“Exceeded my expectations :)”

Noel D.
6/16/20

Having struggled with friends, family and business associates for several weeks, and coming up with almost nothing that really really suited as I had a very clear idea of the desired outcome, I happened upon squadhelp, opted for the Managed contest and will never regret that decision. The result exceeded my expectations. Thank you so much. You guys are just so supportive and incredible

Top Critical Review

“Squadhelp is a fraudulent company”

Ken M.
7/7/20

Squadhelp is just a fraudulent company. They cheat you buy selling coins and simply reject your domains with fake and so called Expert reviews. Will always show 0/13 Expert Reviews even for domains that have a good appraisal value (manual). Their Expert review system is just an automated process to reject 92% of the names randomly. If you check their inventory or domains which are already listed/approved - they could be of worse quality than the ones which were rejected for your account. The review process is another joke. If you submit manual review for your Names it will never be attended to. You should only wait for weeks and then months without any progress. If you contact their customer support - they would just give copy/paste reply. I would suggest all to stay away from these fraudsters and save your hard earned Money, Time and unwanted headache.

Reviews (857)

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Julio N.
0 reviews
0 helpful votes
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August 30th, 2017
Verified purchase

My experience was actually great. The only reason why I rated as average is because it takes a number of clicks to get to the entry tab and in many situations I could not post feedback to my contestants without having to copy my comment, refresh the page and then paste. Thanks!

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casperwendy M.
0 reviews
0 helpful votes
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November 3rd, 2017
Verified purchase

I have used the site for naming my company, and then for a logo, and so far I have had good experiences. I had some minor technical issues that did not last long, and your customer service team was on it faster than the speed of light! Great job!

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AMW I.
0 reviews
0 helpful votes
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November 4th, 2017
Verified purchase

It was a good experience. We ended up going with a different name altogether but we enjoyed some of the creative names that squadhelp came up with, and it certainly helped us in our consideration of the final name chosen.
I would recommend this site to others as well.

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Amy V.
0 reviews
0 helpful votes
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October 17th, 2017
Verified purchase

When making modifications, there isn't a designated area to look at just any designs or contestants that submit their modifications. For example, if I want to see a logo with a different color variation.

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Philippa K.
0 reviews
0 helpful votes
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April 5th, 2018
Verified purchase

Sometimes it has been difficult negotiating pathways on the website. Staff very helpful when asked. That was valuable. Overall the experience was reasonably well priced and the quality of work of a high standard.

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jessicadallimore R.
0 reviews
0 helpful votes
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October 20th, 2017
Verified purchase

Make it a little clearer regarding which package I signed up to in respect to the validation service. I could not remember! Otherwise, it's a great service and there were many excellent choices. Thanks

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David N.
0 reviews
0 helpful votes
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October 24th, 2018
Verified purchase

I must say that the service provided by Squadhelp was super impressive and extremely helpful. They will bend over backwards to ensure that you are looked after and get the desired outcome. Very appreciative of the support and extra help when I needed it the most. Thank you!

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Jessica S.
0 reviews
0 helpful votes
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May 25th, 2018
Verified purchase

We were beyond satisfied with Squadhelp! The whole system was very organized and user friendly. Customer service went above and beyond to make sure all our questions were answered. I was able to send them a message and receive a response within a minute or two which was incredibly helpful! This was honestly the friendliest and most helpful customer service my team and I have encountered in a very long time and we can't praise Squadhelp enough for the good work!

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Cristine U.
0 reviews
0 helpful votes
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October 24th, 2018
Verified purchase

This was my first competition and the experience was amazing. So many submissions from great creatives. It made my job in choosing a winner quite difficult. I would like to thank everyone who contributed, you are all fantastic :)

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LISA G.
0 reviews
0 helpful votes
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December 30th, 2017
Verified purchase

Amazing experience! Can't believe the swift response rate and the quality of ideas! Very impressed. So many great entries made it hard to choose my favorite, thank you to everyone! Now onto a Tagline & Logo!

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SK Y.
0 reviews
0 helpful votes
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July 18th, 2018
Verified purchase

Hard to say. Great experience. I was maybe a bit overwhelmed with the number of names that came in but they were mostly high quality. Maybe there's a way to make it slightly less inundating. It's not a complaint though, I'm just trying to provide constructive feedback.

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Wilson F.
0 reviews
0 helpful votes
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October 22nd, 2018
Verified purchase

The Squadhelp team has been excellent. Quick and helpful response on live chat. Useful tips on creating a name was sent to me via email some time after name contest started. Creatives submit good quality entries overall and most of them were very proactive - I can tell they actually read my brief and updates. The audience testing and trademark verification services were done in a timely manner of good quality. Overall very positive experience.

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ReginaF P.
0 reviews
0 helpful votes
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October 18th, 2017
Verified purchase

It was nice and very helpful. The only thing I did not like was when people add an entry and comment it afterwards with "you'll like it" / "that's a good one" as obviously the shouldn't rate their own entries nor does this help to convince me;-)

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katrina X.
0 reviews
0 helpful votes
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March 18th, 2018
Verified purchase

It was amazing to be flooded with so many great entries. There were many great options, but one just perfectly hit the brief and was something i never would have thought of. I have already recommended this site to a friend.

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Sara G.
0 reviews
0 helpful votes
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November 30th, 2017
Verified purchase

It was the first time I used your service and I have to say I was very impressed all round. I could speak to anyone within minutes when getting on the chat forum. I had loads of responses. One thing I would comment on is that it did seem as if some creatives simply threw names at you, without looking too closely at the brief ie just threw any names they had, possibly thought of before and not taken up. This however would not stop me from using your service again and I look forward to moving onto the branding stage shortly. Thanks again.

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Karen E.
0 reviews
0 helpful votes
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January 15th, 2018
Verified purchase

The hardest part about picking someone to design your logo - is the picking part. Squadhelp took that away and made it very easy for me to work with creative people all over the world. Best business decision I've made thus far.

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Meagan V.
0 reviews
0 helpful votes
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November 6th, 2018
Verified purchase

It was a great experience. There were so many names, I wished I had a better way to get through them quicker. I do not think that it would be anything squad help can do but me utilizing my team better.

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Anthony Y.
0 reviews
0 helpful votes
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March 10th, 2018
Verified purchase

An option to explain what we did not like would be good. Although I suppose you could add that in the comments. I dont know if adding the items of dislikes in the comments before permanently saying "no thank you" will be sent to the artist. Maybe I just didnt play around with the settings as much as I should. Either way, I am satisfied and actually love this concept site. Keep up the great work!

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Jill L.
0 reviews
0 helpful votes
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August 20th, 2018
Verified purchase

Squadhelp is a game changer! This is my second time using it and it's worth every penny. As an entrepreneur, squadhelp has offered me the creative support I would received through a brand + marketing firm + I love the thousands of creatives offering up their creativity. I'd recommend this site to friends and family. Thank you!

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Chad Y.
0 reviews
0 helpful votes
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January 13th, 2018
Verified purchase

It was well worth the cost. In a few short days, I had more logo options to choose from than I would have imagined. The creatives with Squadhelp were quick to make requested changes, and the customer support was fantastic. I highly recommend this service for anyone needing a company name, slogan, or logo.

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Benjamin M.
0 reviews
0 helpful votes
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February 19th, 2018
Verified purchase

I love this service. I need to admit that It could be challenging at the beginning, some people has no clue about branding names, but most of them are great creatives. The brief should be very clear and not confusing, keep sending messages and targeting the best creatives. I got 600 options. I ended with 20 great names that I tested with some marketing experts/and the target group. They were astonished/surprised for the level! WELL DONE SQUAD! I love you and I will recommend you to all my friends.

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John V.
0 reviews
0 helpful votes
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January 7th, 2016
Verified purchase

Over 1,000 submissions from over 100 people. Several really good names! The process was fun too. Only recommendation is that you encourage those submitting names to leave comments for each submission. I enjoyed getting the creative context for each submission.

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jonathan I.
0 reviews
0 helpful votes
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July 18th, 2018
Verified purchase

Amazing. I was blown away by the quantity and quality of name suggestions. So many ideas and directions I never would have thought about. We chose a name and domain name, hats off to you guys, what a great service!

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wilhelmjennifer S.
0 reviews
0 helpful votes
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July 8th, 2019
Verified purchase

I wasn't prepared for the number of suggestions I received. It was good but also overwhelming due to the need to rate and respond to everyone. In hindsight I would have chosen less days for the contest. Maybe let people know on average how many responses they can expect.

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Dr L.
0 reviews
0 helpful votes
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December 2nd, 2017
Verified purchase

Outstanding response--666 entries in 4 days! The mechanism for creatives to incorporate my feedback was very helpful. I didn't go with the winner's submission exactly, but I simplified it, and was definitely inspired by it. Thank you!

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From the business

Hi there! We're Squadhelp, the world's largest platform for company naming and branding. Since 2011, we have been committed to disrupting the traditional agency model. Our success is attributed to an amazing community of 100,000+ freelance naming experts and our ongoing focus on innovation.

Our platform offers much more than a typical crowdsourcing experience. From Machine Learning to Audience Testing to Comprehensive Trademark Validation, you receive best in class support for your branding projects in addition to working with world's largest and most creative naming community. We are headquartered in Hoffman Estates, IL (suburb of Chicago).

Company Representative

Thumbnail of user darpanm
Grant P.
Director of Marketing & Operations

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