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Overview

Atom has a rating of 3.9 stars from 857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Atom most frequently mention great experience, customer service, and squad help. Atom ranks 7th among Software sites.

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Top Positive Review

“Exceeded my expectations :)”

Noel D.
6/16/20

Having struggled with friends, family and business associates for several weeks, and coming up with almost nothing that really really suited as I had a very clear idea of the desired outcome, I happened upon squadhelp, opted for the Managed contest and will never regret that decision. The result exceeded my expectations. Thank you so much. You guys are just so supportive and incredible

Top Critical Review

“Squadhelp is a fraudulent company”

Ken M.
7/7/20

Squadhelp is just a fraudulent company. They cheat you buy selling coins and simply reject your domains with fake and so called Expert reviews. Will always show 0/13 Expert Reviews even for domains that have a good appraisal value (manual). Their Expert review system is just an automated process to reject 92% of the names randomly. If you check their inventory or domains which are already listed/approved - they could be of worse quality than the ones which were rejected for your account. The review process is another joke. If you submit manual review for your Names it will never be attended to. You should only wait for weeks and then months without any progress. If you contact their customer support - they would just give copy/paste reply. I would suggest all to stay away from these fraudsters and save your hard earned Money, Time and unwanted headache.

Reviews (857)

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Herbert P.
0 reviews
0 helpful votes
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July 4th, 2018
Verified purchase

Really happy the way this works. The process of how to exchange feedback with the artists is efficient. The number of system generated emails is however too much. Very happy with the name contest and the logo design contest, tag line contest wasn't as fruitful as the others.

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Diana I.
0 reviews
0 helpful votes
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November 18th, 2018
Verified purchase

Hello:

I do love the Logo, but I would like the Logo in another format other than CorelDraw. I do not have CorelDraw, and the format does stay true when converted to a pdf. Could you help me convert the Logo into a scale able Logo?

Best,

Diana

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India
1 review
0 helpful votes
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June 18th, 2020

Market good, Round market, microworld, microfinance, fully market, super tap, wonderful, get fully, red apply,

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Amy B.
0 reviews
0 helpful votes
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July 17th, 2017
Verified purchase

I was quite nervous about starting a naming contest for my new brand because I was worried about investing money into something that wouldn't turn out to be the right fit. Squadhelp far exceeded my expectations. It's like being part of a huge boardroom of creatives brainstorming and workshopping ideas. I definitely found a few different ideas I was excited about and will use for my brand.

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Virginia P.
0 reviews
0 helpful votes
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August 19th, 2018
Verified purchase

I was really impressed by the number of active squad members, the quality of the entries and the thoughtfulness that was put into some of the suggestions. Although I had some great names to choose from, there can be only one winner. I have now named my company and secured the URL. Thank you to AbleBrands.

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seth S.
0 reviews
0 helpful votes
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July 13th, 2019
Verified purchase

The logo contest was a great experience. But the audience testing needs to be refined because the way the logos are presented isn't uniform and it skews against creatives who offer multiple variations of the logo and favors creatives who only offer a single variation of the logo. Also, the messaging with the contestants is a scavenger hunt. Need a central, discoverable unified place to see messages with contestants.

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vishwavishwa M.
0 reviews
0 helpful votes
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May 21st, 2019
Verified purchase

Squadhelp contest helped us our decide our company Name, Logo & Tagline. Squadhelp has excellent creatives. Squadhelp team is also very cooperative and their prompt responses helped get things done fast.
Thanks to Squadhelp team and creatives.

Thumbnail of user michaelr1077
North Carolina
1 review
1 helpful vote
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March 13th, 2019

UPDATE ON BELOW (changed from 1 to 3 stars): After a bunch of just saying "sorry, can we give some of your money back for you to remove your reviews" (I wasn't interested), the founder called me and offered to apply my previous payment to a "managed contest" to get me a better result. Ultimately, it did not work for me, but I really appreciated their willingness to do this, and so I improved my rating on this review. This is the email I sent my consultant this morning:

"Hi Grant, unfortunately, I just don't think the naming process is working for us. The alternatives developed so far are just not really close to what we will be enthusiastic about, and I am confident we will be able to develop a name we like internally (as difficult as it is), as we did previously. You may be right that the names are all "fine and usable" even though we don't "like" them, or it's just that the fact that we didn't think of them ourselves; nonetheless we DO want a name we genuinely like. I appreciate the effort very much, but I don't want you to invest any more time. I know you've helped many many customers successfully, I just don't think I'm a good customer. I'll change the reviews I wrote to acknowledge your efforts, which I do sincerely appreciate."

I followed the site's instructions, spending quite a bit of time specifying exactly what I needed, and I even paid extra to get "only their best tier one creatives". Then I was inundated with 500+ potential firm/domain names, 90% of which did not meet the basic required criteria the site had asked me to so carefully think about and articulate. I spent a ton of time giving feedback as the site told me to do, and in the end literally not one suggested name was even close to what we needed. I felt that most of what I was getting were "recycled pet names" the "creatives" had thought of and were trying to get someone to buy, rather than names developed for my business. In the end the experience was a waste of time and money. As a contrast, I used 99Designs for our logo and I was happy with the experience and gladly paid the contest winner 2x what I had offered to pay the squadhelp contest winner.

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Katie C.
0 reviews
0 helpful votes
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October 20th, 2017
Verified purchase

We were extrenely pleased with squadhelp. We had over 1000 entries submitted during the week for our company name and felt the creatives responded promptly to feedback and guidance so the suggestions were in line with our brief and what we were looking for. We are delighted with the name we have chosen and plan to use squadhelp for our logo design too. Only thing we would say is that we found the web page difficult to navigate initially. We figured it out over time but it wasn't intuitive.

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Lyndsay R.
0 reviews
0 helpful votes
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January 2nd, 2017
Verified purchase

It was interesting to see the names that everyone came up with but the winner was one we had already come up with and had purchased the url preemptively. But it was good to know we were thinking correctly!

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Tmn T.
0 reviews
0 helpful votes
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January 25th, 2016
Verified purchase

Squad help exceeded my expectations. What a great way to leverage so many mines at an affordable price. I will utilize the service for other parts of my business as needs arise absolutely

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Susanne M.
0 reviews
0 helpful votes
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May 29th, 2018
Verified purchase

Squadhelp was such a fun experience... All of the entries were very creative and I loved checking my computer every couple of hours to see what other ideas people sent me!

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J K.
0 reviews
0 helpful votes
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September 27th, 2019
Verified purchase

Great service. If you are seeking ideas for your company name this is definitely worth it. Take the time to provide good feedback and you will get some great names flowing through.

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ANNA M.
0 reviews
0 helpful votes
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April 2nd, 2017
Verified purchase

For logo contest it was frustrating that I cannot move onto next images with an arrow mark but go
Back to the previous page each time.

Otherwise it was pretty good experience.

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Nicholestumpf Z.
0 reviews
0 helpful votes
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September 20th, 2019
Verified purchase

This was a truly great experience. All the contestants provided really good logos and were responsive to requests and comments. We will certainly use Squad Help and/or recommend in the future!

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Amanda W.
0 reviews
0 helpful votes
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February 6th, 2018
Verified purchase

Perhaps some free tips or advice about how to select the winner and what to look for when choosing a brand name. Otherwise I found the process very good. Thanks.

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Rahul J.
0 reviews
0 helpful votes
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August 16th, 2017
Verified purchase

I have been thinking about our company name for several weeks. It was so easy with Squadhelp that it was done in few days. Awesome Community of Creative people.

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Linda Q.
0 reviews
0 helpful votes
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February 24th, 2018
Verified purchase

I could not have been happier with this experience. I was so stuck finding a name for my new company and now this has gotten the ball rolling! Thanks!

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eddie Q.
0 reviews
0 helpful votes
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August 7th, 2019
Verified purchase

Overall, it's been a great experience. We selected the second tier package that stats to expect over 300+ entries and we received 2,300+. While we appreciate the participation, we were a little overwhelmed. Perhaps updating the descriptions might be helpful. The comment feature and receive comments seemed a little difficult to navigate. It took some digging to find a few answers about the next steps in the contest. I was unsure if we had to select a winner before time expired but was able to find an answer fairly easy with the chat feature. This has been a helpful solution to crowd-source an idea. It helped us question our brand as we're just starting out. Plus, the cost seemed to be a big benefit for a small startup. There seems to be a lot of support resources like trademark or audience testing. This is something we may take advantage of in the future. Overall I think SquadHelp has brought some great solutions at a fair price. There may be some user experience aspects to look into to make this a truly flawless experience. Thank you.

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Michal J.
0 reviews
0 helpful votes
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October 27th, 2019
Verified purchase

Really big amount of ideas but vast majority of them didn't follow our demands and project description. Only about 5 % usable but we finally have the winner! :)

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Nathan G.
0 reviews
0 helpful votes
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December 4th, 2017
Verified purchase

I am not very creative so coming up with a business name seemed terrifying! Glad I had squad help creators to bring hundreds of names to the table! Very happy we used you guys!

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Daniel T.
0 reviews
0 helpful votes
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May 14th, 2018
Verified purchase

I was happy with the offerings of SquadHelp, everything was easy and online support was great. Till now there are no comments on improvement from my side.

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Tom Q.
0 reviews
0 helpful votes
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March 31st, 2018
Verified purchase

Extremely pleased with everything that is Squadhelp! So glad we found you. Look forward to using you again and every time a need should arise. Thank you!

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Arla X.
0 reviews
0 helpful votes
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November 6th, 2018
Verified purchase

Let me know how I can reach out to Support for help when questions arise. There doesn't appear to be a chat box or direct email for the person placing an order to get assistance when needed.

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Nathan E.
0 reviews
0 helpful votes
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June 25th, 2018
Verified purchase

Allow for last minute changes to creative that is within the "love it" category if they're selected as the winner but a final adjustment needs to made and seen prior to confirming

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From the business

Hi there! We're Squadhelp, the world's largest platform for company naming and branding. Since 2011, we have been committed to disrupting the traditional agency model. Our success is attributed to an amazing community of 100,000+ freelance naming experts and our ongoing focus on innovation.

Our platform offers much more than a typical crowdsourcing experience. From Machine Learning to Audience Testing to Comprehensive Trademark Validation, you receive best in class support for your branding projects in addition to working with world's largest and most creative naming community. We are headquartered in Hoffman Estates, IL (suburb of Chicago).

Company Representative

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Grant P.
Director of Marketing & Operations

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