ATXPowerSupplies

Power supply arrived poorly packaged and dented. It had the wrong pin-out for my computer although their website says it is compatible. Installed and it did not work. I asked for and got a refund but they charged me a 20% restocking fee. STAY AWAY! Bad customer service and no idea what they are selling.

The information this company gives in their compatibility lists is WRONG. And first now I see, that this ignorance has been going on for years. PSU will not work as listed. Do not assume the information they provide is correct. It is not blissful ignorance, it is pure incompetence.

Stay away from this company if you have a Dell computer.

This could easily have been a five star review, given the great product selection and fair prices. But two power supplies later, one packed by Dumb and the next packed by Dumber, after I specifically requested that they pay attention to padding the component on all sides because I know of the rough treatment small boxes get in shipping, and I'll warn everyone to stay away. The first ps was in the manufacturer's box, crammed in a long flat USPS Priority box, no padding. The second ps lacked the maker's box, sat bare, on the bottom of a small square Priority Mail box with all the padding on top. Come on, dudes! You're shipping sensitive electronic components! By the way, the first ps sent did not match the specs listed for that model on the website, an experience many other buyers have had. Fortunately, the second ps works... but it hasn't even been running for two hours while I post this review. Sorry, guys. I'm really disappointed.

I found this site extremely easy to use. Their search feature allowed me to find exactly what I was looking for imediately. After I purchased the items I needed, I received confirmation e-mails with tracking numbers, PO numbers, and thank yous within SECONDS! Customer service was great. Even had a phone number with a person at the other end. Very satisfied

I was thrilled with the power supply that I ordered for my shuttle. It was a very hard part to find and they had it and shipped it quickly. I will definitely be ordering supplies from them again! Thank you for running a quick and well stocked website.

Easy site to navigate, even for the not most computer literate (me). Just make sure you check the connectors of your old power supply to make sure you don't need an adapter for you new power supply, even if the internet says they're compatible. Good communication as far as shipping/order status goes. Would use this site again.

I needed a power supply for a Sony Vaio desktop. Their website was extremely easy to navigate through and the purchase process was great. The item shipped out same day and I had it within the time that was promised. I would definitely order from them again.

I wanted to upgrade the power supply in my old Acer computer. I went to ATXPowerSupplies.com and I was not able to get a match using their power supply cross reference tool. I then contacted the company via e-mail and after sending them some pictures of my computer they suggested the power supply I needed. I ordered it and received it in 2 days. It was a perfect fit.

I called to verify that they had a particular model power supply in stock, which they confirmed. Ordered it but got a different model which they say is an upgrade from the one I ordered. Maybe, but it had different physical dimensions and was not suitable for my situation, that's why I called to verify they had the one I wanted to begin with. They took it back alright but BEWARE, this is a home based business and they only gave me a $32 credit for a $40 power supply. So I guess I'm paying for them to send it back to their distributor as well as to me and back to them. In all that came out to about $35 shipping! Doing the calculations I'd been better of to have kept the PS and sold it on Ebay and saved the all the extra shipping.

The web site was easy to use, I found a higher power supply than the factory original at price just a few dollars higher than the original 300 watt unit. They shipped it the day I placed the order and it arrived in two days using USPS Priority mail. The power supply fit properly, connected easily and is more quiet than the factory original.

The site was easy to navigate and I found the legacy power supply I needed for my machine. When I quickly received it a couple days later, it was marvelously packed, clearly labeled, and worked perfectly out of the box. Would definitely buy from and recommend this company to my friends and family.

I did a lot of website research before purchasing from this site. I was very happy with the processes, and I highly recommend this company! I will be purchasing from atxpowersupplies.com again in the future!

I ordered a power supply from ATX Power Supplies, and installed it. It worked beautifully for precisely 30 days (which says to me I installed it properly), which coincidentally is the period during which they will accept returns. After precisely 30 days (no kidding, 30 days exactly after I placed my order), it exploded. It didn't stop working, it exploded. Pop- Fire- Explosion. In my bedroom. I'm glad I was home at the time.

I was told I couldn't return it beyond the 30 day mark, but could exchange it, plus pay them a 20% restocking fee. This is not a valid option, as theres no way I'd buy another power supply from a company that sent me one that exploded. My previous power supply of the exact same model lasted 4 years and didn't explode when it died.

As an independent computer technician, I rely on vendors that provide prompt, professional service and a quality product. ATX Power Supplies definitely fits the bill. Product arrived on-time, as ordered and worked great. And the website makes researching and ordering parts and add-ons a breaze. I would highly recommend them for hobbyists and pros alike.

This will be the second time I ordered a power supply from ATX. Each order turned out to be a very positive experience. The dimensions and profiles given were right on the mark. This passed order, I was going to get a 300 Watt power supply for my old computer system. ATX recomended that I order the 630 Watt power supply for only $5.00 more. I added a Video card and a T. V. Tuner card to my old system. I am sure that the power usage went above the original 300 Watt power supply could handle. I ordered the 630 Watt supply and now I do not have to worry about needing extra power. ATX offers good supplies, great advice, fast shipping, and all at an excellent price.
I would order again and again from ATX.

I gave ATX exact power supply model number and they sent me totally wrong power supply. When I told them they said it was my responsibility and they refused to give me a rma and refund my money. Horrible experience.

Called/emailed when a power supply that arrived defective/DOA. Simple asked them to pay return shipping since defect is not my fault. They flatly refused and threatened me with a lawsuit if I wrote a bad review.

I am in IT buisness and end up buying another power supply elsewhere for more money.

I won't do buisness with them again and recommended you use a major credit card with themy instead of PayPal, so if you have an issue like mine, then your card company can complete a chargeback.

I first contacted ATXPowerSupplies.com in February 2013 to get an upgraded power supply for my Compaq Presario SR1910NX. Their web site has great advertising and promptly pushed me to select the 630 Watt power supply. I ordered and paid for the unit. They emailed me that it was on the way. I got a completely different power supply that had connectors that didn't match my PC. I contacted them, got an RMA, paid for return shipping and they sent me the power supply that I originally wanted about 10 days later. It is now late December 2013 and that power supply is still working without any problems. Initially I was an unhappy customer but they finally got my order right and I'm happy about the choice of the 630 Watt power supply now.

VERY POOR CUSTOMER SERVICE. Power supply came with screws stripped and very poor fit. Tried to contact Customer service several times and they will not respond. I wish I had read their return policy prior to purchase, it is obvious they do not care about the customer. They charge restocking fees, etc even when it is THEIR fault. Extremely dissatified!

Worst retail experience I've ever had. I ordered a specialized PSU for my Dell, based on the item description on the website, as well as their compatibility list. When it arrived, it didn't have even half of the described connectors, including the correct ATX connector to hook up to my motherboard, and on top of that, it's "custom" mounting plate was a poorly cut piece of metal that was falling off before I even opened the box.

I sent it back to them for a replacement, at full shipping cost to myself, and they sent me the same item with a bunch of adapters. When I tried connecting it to my computer, it didn't even work! I sent it back again, asking for a refund, and they responded by telling me that it worked for them and that it was too late to get my money back. When I looked at their return policies on the website, I saw that not only is there a mere one month limit on returns, they consider all of their products sold "as is" (no mention of this anywhere else on the site), take no responsibility for defects or features not as advertised, and say that the item descriptions are only the "opinion of the author".

Granted, they did more for me than their website claimed they would, but I'm still out about $80 with nothing to show for it, and the customer service was absolutely ridiculous (I could never get ahold of them by phone, and my emails were occasionally responded to). Overall an extremely frustrating experience.

Payed 50$ even tho it said 0.71$. No wonder sites like this die out, when they try to compete with Amazon like this.

DON'T BUY FROM THESE PEOPLE!
ATX, if you're going to offer replacement power supplies, then make sure to look at manufacturer computer cases and find out if what you recommend will actually fit. I have 3 Dell OptiPlex GX260's with same computer case (shell) and the replacement power supply you sent me will not fit, the power connection isn't even on the correct side and will be covered up with computer case. See attached pics, 1st photo shows original power supply on the left, replacement you sent me on the right, 2nd pic shows how power connection on replacement power supply would be covered by computer case. I can't flip it or place it upside down as you recommended, even after I sent you pics you still can't see the issue I'm dealing with. The actual replacement that your website is out of inventory on would have been a proper fit. After discussing this with Lisa multiple times, not only did she take days to respond or didn't respond, I had to call her to follow up and really didn't do anything for me. I finally just gave up and asked for a refund, then she tells me I have to pay for return shipping (which, ok I can do that) but then she tells me I'll have to pay a 20% restocking fee! Are you kidding me? Why do I have to deal with a restocking fee on a unit you sent me as YOUR recommendation for my computer? I can understand policy, but there are times when customer relations is more important than policy! It's beyond me that you don't see an issue with your handling of this. It was not my mistake that I selected the wrong power supply, it's what YOU sent me, and you said it would work, that wasn't my mistake but yours. For sure, mistakes happen, but it's how you correct it that matters! Lisa was totally unapologetic and refused to see things from a customers perspective. If anyone reads my lengthy comment, don't buy from these folks unless you're absolutely sure their recommendations will work for you because they really don't care whether they do or don't!

I needed a power supply for my old Sony desktop computer. I found a replacement at ATXPowerSupplies.com using Google and the supply part number. Google took me directly to the page for the replacement. I ordered it and received it in 3 days. It was a perfect fit – Sony uses a strange form factor. ATX does not have a suggested fix for the BIOS monitor of the PS fan motor, so I have to hit F1 every time I turn the PC on. Other wise it works fine. Can not seem to overide the BIOS to ignore this. Additionally, it only had 3 of the 4 mounting holes drilled. Not a big deal except it was the one next to the power connector they did not drill. Price was less than half what Sony wanted.